WEBVTT

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Welcome to the California Public Utilities Commission

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Public Participation hearing on this day, Tuesday,

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March 19th, 2024. Today's call is being recorded. If

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you have any objections, you may disconnect at this

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time. Judge Cocola, you may begin.

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Thank you very much. We are on the record. The commission

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will please come to order.

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Good afternoon, everyone. This is the time and place

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for two public participation hearings, uh or one of

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two of them rather on two proceedings being reviewed

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by the California Public Utilities Commission. The

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first proceeding is application 23-03 dash 002. This

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is the application of AT&T California to withdraw its

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eligible telecommunications carrier designation. The

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second proceeding is application 23-03 dash 003. This

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is the application of AT&T California to withdraw as

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a carrier glass resort from much of its service territory

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My name is Thomas Gondola. I am the assigned administrative

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law judge for this proceeding. We are also joined by

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the honorable John Reynolds who is the assigned commissioner

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Commissioner Reynolds. Would you like to make some

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opening remarks?

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Yes. Thank you, Judge Paola and Good afternoon everyone

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I am Commissioner John Reynolds, the assigned commissioner

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to A T and C's applications requesting relief from

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its carrier of last resort obligation and it's eligible

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telecommunications carrier commission. Thank you for

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joining us for our virtual public participation hearing

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today. Thank you to the IT department, to our court

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reporters and to everyone at the puc who is helping

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us to ensure that we're broadcasting clearly today

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s go Golo will go over some of these matters in more

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detail. I'd like to get us started with an overview

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of the puc and these applications. So to start with

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a little bit about the public utilities commission

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The commission or the CPUC is the regulatory agency

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for all of California's investor on public utilities

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spanning across the energy, water and telecommunications

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industries. The commission is headed by five commissioners

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with each commissioner serving a six year staggered

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term as a commissioner. I am assigned to a wide variety

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of cases including these two requests by AT&T,

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what do these requests or applications mean?

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AT&T has come before the CPUC asking for two separate

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requests. First, we have the request to relinquish

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their eligible telecommunications carrier designation

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also known as an etc, I'll use those terms interchangeably

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and etc is a telephone company that operates in a specific

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geographic area that receives financial assistance

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from the Federal Universal Service Fund to provide

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a portable telephone service to customers at all income

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levels. AT&T is essentially requesting to no longer

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operate as an etc in California.

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Second, we have AT&T S request for relief from its

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carrier of last resort obligation, also known as Ker

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A Puller is a telecommunications service provider that

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stands ready to provide basic telephone service. Commonly

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landline telephone service to any customer requesting

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that service within a specified area.

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AT&T is the designated color in many parts of the state

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and is the largest color in California where AT&T is

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the default basic telephone service provider. It must

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provide basic telephone service to any potential customer

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in that area.

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When we talk about basic telephone service, if you

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want to emphasize that this does not necessarily mean

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that your particular home phone service is basic service

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or that it is served by landline, copper or fiber optic

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wire line. Your home phone service may for example

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be provided by a voice over internet protocol or VoIP

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connection.

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What is the purpose of this hearing today? The public

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participation, hearing, the purpose of public participation

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here in the commission is to hear from customers or

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concerned Californians about proceedings before the

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CPUC. Today's public comments, in addition to the comments

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made at all of the public participation hearings that

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we've held over the past few weeks will help the commission

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evaluate AT&T S requests in both cases. It is crucial

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to our decision making processes that we hear from

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customers on the issues before us today. And I want

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to thank you for joining us to provide your input and

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concerns this afternoon.

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Where are we in these cases,

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once we conclude these public participation hearings

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uh for the eligible telecommunications carrier case

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judge with the will hold evidentiary hearings at the

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commission's San Francisco hearing rooms after hearings

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AT&T and the other active parties for cases will file

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briefs. After that process. Judge Gilla will issue

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a proposed decision for the commission to consider

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at one of its official voting meetings and our current

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schedule provides for that to happen later this year

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In the color case, we still have to determine the schedule

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for some subsequent activities in this proceeding which

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will happen after these public participation hearings

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conclude.

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No decision has yet been made about AT&T S requests

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AT&T has made its request but no changes can occur

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without a vote on a proposed decision that's supported

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by a majority of the five commissions. With that, I

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will turn it back to Judge Cocoa and I'm looking forward

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to hearing from going.

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Thank you, Commissioner Reynolds. Commissioner Reynolds

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provided a very high level overview um as he alluded

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to both applications are opposed. If you would like

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more details about uh either application information

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is available at www dot cpuc dot C a.gov/pph. Additionally

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AT&T should have mailed notice of its caller application

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to all landline customers. Both those that rely on

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plain old telephone service and those that use voice

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over the internet protocol service.

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If you have a customer specific question such as a

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question about your bill or service. We have an AT&T

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representative uh that you may contact, uh, that individual's

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name is Chris Timmermans, the associate, an associated

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director who can be reached at 800 791 6661. And the

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number information is also on um on the screen right

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now for uh those who are watching a live video feed

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Now, we will be returning to the public comment portion

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of our meeting. As Commissioner Reynolds said your

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comments will help the commission gather information

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determine whether to grant reject or modify these applications

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In addition to considering the comments received here

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today,

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we will also consider all comments that have been submitted

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electronically or by other means to this proceeding

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The last time I looked we have received well over 5000

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comments combined for both of these applications

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to those listening in that wish to speak who have not

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already done. So please call 808 57 1917 and then use

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the passcode that's 6032788

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and then hit the pound sign,

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then press star one

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and on your phone to be placed in line. After pressing

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star one, you will be prompted for your name.

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I have been told that we have at this 0.90 callers

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online. So as you can imagine, as a courtesy to those

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that are later in the line, I am going to be limiting

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comments to one minute each. And I ask folks um to

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understand um because if you think about it, person

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number 90 will be waiting for an hour and a half.

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So if you do speak, we ask that you speak slowly and

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clearly. And that's so that our court reporters and

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interpreters are able to capture everything that is

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said. We ask that you state and spell your name. And

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if you would like the city where you're calling from

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you may decide at any time before we end the form speak

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simply by pressing star one chime will sound when one

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minute is up

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and we will best be able to hear you.

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If you speak directly into your phone or headset, a

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speaker phone doesn't work as well for capturing your

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voice. But also as a reminder, if you are both listening

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to us on our live video feed and calling in, you should

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mute your live video feed. Otherwise there will be

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some background noise with that operator. Could you

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please proceed to the first speaker in the cube?

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Yes, thank you. The public comment, telephone line

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is now open again. If you would like to make a comment

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please unmute your phone, press star one and record

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your first and last name slowly and clearly when prompted

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Our first caller is Jerry Beal. You may go ahead.

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Hello, my name is Jerry Deal. I'm calling from Ventura

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California, J er Ry DEA L I'm calling in support of

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AT&T SK application for every dollar. AT&T has to invest

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in this old network. That's $1 less they can vote that

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they can invest in the latest and greatest technology

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that all Californians deserve and we want. And that's

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demonstrated by more than 95% of Californians who have

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cut the cord and have come into the 21st century. Please

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relieve AT&T of this requirement and allow us to move

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forward into the future. Thank you.

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Thank you very much for calling in. Could we have our

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next caller, please?

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Our next caller is Jessica Davis. You may go ahead

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Hi, I'm Jessica O Davis. That's Jess IC A O hyphen

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Davis. I'm one of the managers here at the Greater

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Los Angeles African American Chamber of Commerce, better

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known as G Black. Thank you for the opportunity to

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comment on this important issue at CLA C. We see the

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network monitor organization as critical for bridging

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the digital divide in our communities. Too many Californians

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especially in underserved areas, lack access to high

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speed internet for essential activities like remote

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learning telemedicine, working from home and operating

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small businesses, transitioning from an aging copper

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network to modern fiber optic technology will expand

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broadband accessibility, increased speeds and bandwidth

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and future proof our communication infrastructure.

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This modernization effort aligns with G lack's mission

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of empowering economic growth as it can provide a significant

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boost for small businesses by enabling e commerce,

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cloud computing, video conferencing and other digital

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capabilities critical for success. Furthermore, this

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modernization will connect more Californians to digital

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opportunities while bolstering our state's economic

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competitiveness and

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entrepreneurship. Thank you.

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Thank you for calling in. Can we have our next commenter

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please?

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The next caller is Harihar Iswar. You may go ahead

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Hello, good afternoon. My name is uh Harihar Ishwar

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First name is spelled as Harihar. Last name is Eswar

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I'm calling in to support AT&T and um being released

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from the colr obligation. Um This is not something

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that is happening overnight. We have been in this very

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very old um system, obsolete system for, for a long

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long time, right? Um Network modernization is really

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the need of the hour. We want all cal including me

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I live in Irvine, but I know across the state everybody

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should have access to high speed, high bandwidth type

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of network, you know, in today's world with everything

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going to remote work and you know, telecommuting and

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telehealth. So we really want to make sure we go from

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like where we are in the obsolete world to the modernized

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world. So I really want to make sure that we give full

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support and move the move the network and we stayed

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for 20%. Thank you.

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Thank you very much. Could we have our next caller

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please?

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Our next caller is Danzig. You may go ahead.

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Hello, this is Dan V. Uh Vozenilek. I am a resident

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of Cam California and I echo the previous caller sent

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Um I was a previous pox copper phone line customer

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um and was recently upgraded by AT&T to fiber. And

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um I've experienced nothing but better phone quality

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uh more reliability and now my uh home internet is

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much, much faster and improved. And so I want to make

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sure that the commission here is that, you know, there's

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a lot of folks out here that really want to modernize

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and move to the new technology and we're hoping that

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we can see some improvement in that soon. Thank you

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Thank you very much. Could we have our next commenter

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please?

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Our next caller is Michael Carroll. You may go ahead

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Ok. Can you guys hear me? Yes, we can, please continue

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sir. Ok, thank you. Um Is there any discussion of another

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company actually taking control and maintaining copper

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landline service if AT&T doesn't want to do it anymore

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Um, landlines are based communication, voice and cell

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are not secure and when they go out which they both

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have recently, there's no communication. Why do that

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leaving people vulnerable? Uh All these collectively

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should be, all these services should be collectively

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maintained for security and efficiency. Maintenance

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is not expensive in cumber. Some of the system is already

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in place. 30% of the country still uses landlines.

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That percentage would be much higher if people understood

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the importance of maintaining all these systems for

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emergencies and backup when it counts the SCC deregulating

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landline service allowed companies to raise prices

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which started people canceling the service opting for

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cellular and it's a detriment to safety and security

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of the population. To say the service is outdated,

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obsolete and not used is an opinion, not really true

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Uh It's older technology but they're very efficient

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reliable and they're high quality and is used by 30%

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of the country. Uh It said that fiber can continue

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to work in an outage. Uh We need backup batteries that

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last eight hours. And if that is available, is that

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available now, in these areas, you want to shut down

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Uh Eight hours is not even a day and still not secure

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What if there's a problem for? Can I ask you to wrap

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up, please? I'm, I'm sorry, I, I've now got 200 some

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callers online.

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I, I will finish with this one last, I'll cut everything

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out um, in a situation where a catastrophic situation

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would have been avoided by having the landline available

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because of the dissolution of the services and, and

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it wasn't avoided. Do we want that on our conscience

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Because these systems are not secure just in the time

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that I got this letter. Approximately a month. I've

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seen the internet go down and T Mobile had a nationwide

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outage. Where does that lead to people? Ok. It's not

00:18:37.170 --> 00:18:40.630
secure. It's still, it's premature. Maybe when the

00:18:40.640 --> 00:18:46.519
systems are more uh up to date and then maybe so, but

00:18:46.529 --> 00:18:48.729
there's no with the trillions of this country, sir

00:18:49.430 --> 00:18:52.088
Thank you very much.

00:18:52.088 --> 00:18:54.750
We're going to have to go on. I'm really sorry, but

00:18:54.759 --> 00:18:59.009
I do. Yes, thank you for calling in. Can we have our

00:18:59.019 --> 00:19:04.088
next caller, please? Our next caller is Noah Crispin

00:19:04.219 --> 00:19:07.750
You may go ahead. Thank you. Hello, my name is Noah

00:19:07.759 --> 00:19:13.469
Chrisman. That's Noahc hr ist MA N, I'm calling from

00:19:13.479 --> 00:19:15.969
Berkeley and I've been an at and T customer for 25

00:19:15.979 --> 00:19:19.068
years and I'm very much in support of at and t modernizing

00:19:19.078 --> 00:19:21.299
their communications network and moving from what is

00:19:21.309 --> 00:19:24.289
now outdated technology to a modern proven system.

00:19:24.578 --> 00:19:27.299
In my information, money that at t spend mating and

00:19:27.309 --> 00:19:29.858
operating a vast landline network, there is a small

00:19:29.868 --> 00:19:32.489
proportion of our state's population. It's really money

00:19:32.500 --> 00:19:35.309
not spent on pushing technology forward, claiming the

00:19:35.318 --> 00:19:38.699
old technology will only allow other states and other

00:19:38.709 --> 00:19:40.828
countries more willing to welcome progress being an

00:19:40.838 --> 00:19:43.400
edge over California. And as you're well aware, our

00:19:43.410 --> 00:19:46.219
state has been experiencing a mass emigration of residents

00:19:46.229 --> 00:19:48.578
and businesses custom its congressional seats. And

00:19:48.588 --> 00:19:50.279
while don't believe that the topic being discussed

00:19:50.289 --> 00:19:53.838
today will alone stem that tide limiting technological

00:19:53.848 --> 00:19:56.348
growth in an age where many GDP driving jobs can be

00:19:56.358 --> 00:19:58.608
work from anywhere they contribute to this immigration

00:19:58.618 --> 00:20:01.189
and long term brain drain that robs California of its

00:20:01.199 --> 00:20:04.469
core economic advantages adversely impacting the state's

00:20:04.479 --> 00:20:08.660
fiscal prospects. A more processed. California is one

00:20:08.670 --> 00:20:10.959
that's in a better position to help all of its residents

00:20:10.969 --> 00:20:13.709
So I encourage you to support ad ts efforts to help

00:20:13.719 --> 00:20:16.439
move California's te telecommunications capabilities

00:20:16.449 --> 00:20:19.868
forward. Thank you.

00:20:19.868 --> 00:20:21.818
Thank you very much. Could we have our next caller

00:20:21.828 --> 00:20:25.789
please? Our next caller is Vic Dominic. You may go

00:20:25.799 --> 00:20:29.769
ahead.

00:20:29.769 --> 00:20:34.900
I'm a senior uh living on fixed income. I think the

00:20:34.910 --> 00:20:39.088
information you're getting is not accurate. Landlines

00:20:39.098 --> 00:20:43.068
are the most reliable communications systems we all

00:20:43.078 --> 00:20:48.130
have in California, the most earthquake prone state

00:20:48.140 --> 00:20:52.250
in the nation. Whenever there is a major earthquake

00:20:52.328 --> 00:20:56.689
voice over internet protocol goes down and landline

00:20:56.699 --> 00:21:00.309
keeps working

00:21:00.309 --> 00:21:07.469
in the 89 earthquake, the electricity went out but

00:21:07.479 --> 00:21:13.009
the landlines kept working fire safety, personal uh

00:21:13.420 --> 00:21:18.309
services of every sort that seniors and disabled people

00:21:18.318 --> 00:21:23.699
depend on to survive and to live are dependent on the

00:21:23.709 --> 00:21:28.539
reliable telecommunication system. Mainly landlines

00:21:28.670 --> 00:21:32.750
There's no reason in the world that AT&T cannot afford

00:21:33.189 --> 00:21:37.368
keep maintaining the most reliable communication systems

00:21:37.380 --> 00:21:41.209
we have, which are landlines. I really get very offended

00:21:41.390 --> 00:21:44.519
by

00:21:44.519 --> 00:21:49.769
about a minute. That that is sir. Yes, thank you. Thank

00:21:49.779 --> 00:21:51.900
you so much for calling in. Could we have our next

00:21:51.910 --> 00:21:56.189
commenter, please? Our next caller is Ann Johnson.

00:21:56.199 --> 00:22:00.068
You may go ahead. Hello, my name is Anne Johnson. I

00:22:00.078 --> 00:22:04.838
would like to um speak on behalf of the seniors of

00:22:04.848 --> 00:22:09.140
uh according to the 2020 census, 15% of California

00:22:09.150 --> 00:22:15.699
residents are seniors over. That's over uh 32 million

00:22:15.828 --> 00:22:23.420
seniors and 4%. Um I sorry I'm nervous. 12% of those

00:22:23.430 --> 00:22:28.949
uh are living below the national um poverty level.

00:22:28.959 --> 00:22:33.779
So I understand the prior speaker's concern. My concern

00:22:34.039 --> 00:22:38.719
is uh having a landline and having a home alarm system

00:22:39.019 --> 00:22:42.828
How is that going to impact the cost and how much is

00:22:42.838 --> 00:22:46.130
that going to cost? I'm sure I'm not the only one also

00:22:46.140 --> 00:22:50.338
require the requirement of special equipment. For instance

00:22:50.348 --> 00:22:56.088
those who are hearing or sight impaired and um different

00:22:56.098 --> 00:22:59.709
types of medical equipment. If you look online, you

00:22:59.719 --> 00:23:04.000
can see that most of the telephones uh that accommodate

00:23:04.009 --> 00:23:10.130
the TT Ys and the hearing and sight impaired. Um all

00:23:10.140 --> 00:23:16.259
of them say cord required. So again, I appreciate that

00:23:16.269 --> 00:23:20.969
Uh the third is no one, not everyone lives within the

00:23:20.979 --> 00:23:24.279
city and wireless and cellular coverage is spotty.

00:23:24.289 --> 00:23:27.140
It doesn't reach everywhere and it's not reliable.

00:23:28.739 --> 00:23:33.439
So again, I appreciate your time attention and consideration

00:23:33.630 --> 00:23:38.150
to please deny these requests.

00:23:38.150 --> 00:23:40.368
Thank you for calling in and sharing. Could we have

00:23:40.380 --> 00:23:45.019
our next commenter, please? Scholar is Aidan Johnson

00:23:45.029 --> 00:23:54.848
You may go ahead

00:23:54.848 --> 00:23:56.838
again, Aidan Johnson, your line is open. We're not

00:23:56.848 --> 00:24:06.108
able to hear you. Please check your mute button.

00:24:06.108 --> 00:24:08.598
And shall we go to the next caller? That was probably

00:24:08.608 --> 00:24:13.338
a good idea. Oh, there we go. Please continue.

00:24:13.338 --> 00:24:17.259
Oh, well, hello. My name is actually Hayden Anderson

00:24:17.420 --> 00:24:23.318
That's Haydenand, er, son and I represent the San Francisco

00:24:23.328 --> 00:24:26.239
Citizens Initiative for technology and innovation,

00:24:26.250 --> 00:24:30.180
otherwise known as SF city calling in to support AT&T

00:24:30.189 --> 00:24:33.400
California's request to withdraw its eligible telecommunications

00:24:33.410 --> 00:24:36.118
carrier designation and for relief from its carrier

00:24:36.130 --> 00:24:39.189
blast resort obligations. Asset City believes that

00:24:39.199 --> 00:24:41.779
supporting at and T California's initiatives means

00:24:41.789 --> 00:24:44.900
catalyzing a future where every Californian has access

00:24:44.910 --> 00:24:48.410
to high quality communication technologies at and T

00:24:48.420 --> 00:24:50.848
California's commitment to modernizing our network

00:24:50.858 --> 00:24:53.578
infrastructure, particularly by moving towards fiber

00:24:53.588 --> 00:24:56.509
optics and away from outdated systems. Demonstrates

00:24:56.519 --> 00:24:59.459
a strategic investment in bridging the digital divide

00:24:59.759 --> 00:25:02.989
We urge the CPUC to endorse a vision that guarantees

00:25:03.000 --> 00:25:06.430
a technologically robust, interconnected and future

00:25:06.439 --> 00:25:09.430
ready California that ensures that every resident that

00:25:09.439 --> 00:25:12.559
at and T California serves receives equitable digital

00:25:12.568 --> 00:25:17.660
access for generations to come. Thank you.

00:25:17.660 --> 00:25:21.269
Thank you very much for calling in. Uh before continuing

00:25:21.279 --> 00:25:26.828
on, I just want to note that uh we have well over

00:25:26.838 --> 00:25:31.180
200 folks on the line and I want out of respect to

00:25:31.189 --> 00:25:35.828
those who have um who are calling in. Uh just to let

00:25:35.838 --> 00:25:38.939
them know two things. One, I'm asking folks to limit

00:25:38.949 --> 00:25:42.219
their comments to one minute, the two, we are going

00:25:42.229 --> 00:25:45.430
to stop at 445 and that and that's going to be a

00:25:45.439 --> 00:25:49.108
hard stop so we can take a break and then come back

00:25:49.118 --> 00:25:52.078
at six. I just wanted to make sure folks know that

00:25:52.199 --> 00:25:56.269
just for their own time evaluations with that. Can

00:25:56.279 --> 00:25:59.809
we have our next commenter please?

00:25:59.809 --> 00:26:03.199
Our next caller is Eric Rold. You may go ahead. Your

00:26:03.209 --> 00:26:05.469
line is open.

00:26:05.469 --> 00:26:08.979
Great. Um My name is Eric Bruel. That's spelled last

00:26:08.989 --> 00:26:13.059
name is spelled B as in boy Ruv as in victory. Old

00:26:13.068 --> 00:26:16.219
as in David. I'm the Chief Executive Officer of the

00:26:16.229 --> 00:26:19.539
San Diego North Economic Development Council. And we're

00:26:19.549 --> 00:26:22.660
supporting the uh applications that are before the

00:26:22.670 --> 00:26:27.209
commission today. The key reason is is that the critical

00:26:27.689 --> 00:26:30.578
critical telecommunication infrastructure challenge

00:26:30.699 --> 00:26:34.500
the northern third of San Diego County faces is deployment

00:26:34.509 --> 00:26:38.459
of broadband services into our more rural communities

00:26:38.469 --> 00:26:41.368
alleviating at and t from the burden to be the care

00:26:41.604 --> 00:26:44.914
of last resort and move forward with this application

00:26:44.924 --> 00:26:48.394
would free up resources and opportunities to make that

00:26:48.404 --> 00:26:52.193
infrastructure build happen faster and in a more competitive

00:26:52.203 --> 00:26:54.463
environment. And that's why we're supporting the petition

00:26:54.473 --> 00:26:56.834
today. Thank you very much for the time and thank you

00:26:56.844 --> 00:27:00.568
for your consideration of the applications.

00:27:00.568 --> 00:27:02.868
Thank you so much for calling in. Could we have our

00:27:02.880 --> 00:27:07.368
next commenter please? Ernest Keller is Patricia Gutman

00:27:07.809 --> 00:27:11.479
You may go ahead. Hello. My name is Patricia Gutman

00:27:11.489 --> 00:27:16.380
Gu tt Ma Nn. I reside in mccoy Hill, Calveras County

00:27:16.608 --> 00:27:21.769
My message is redundancy, redundancy, redundancy 1989

00:27:21.779 --> 00:27:24.789
Luma Pria, I worked as a supervisor at the San Francisco

00:27:24.799 --> 00:27:29.068
Emergency Communications Department. We lost all cellular

00:27:29.500 --> 00:27:36.029
Most landlines we we used call boxes to switchboards

00:27:36.299 --> 00:27:40.739
and of course the fire boat Phoenix fast forward. March

00:27:40.750 --> 00:27:45.259
2024. I live in the Colony Hill. We have a limited

00:27:45.269 --> 00:27:49.750
spotty cellular internet service. Most AT&T landlines

00:27:49.759 --> 00:27:53.289
have been neglected improperly maintained for years

00:27:53.318 --> 00:27:56.259
Many residents gave them up because they didn't work

00:27:57.259 --> 00:28:01.969
Redundancy. Redundancy being forward now and in the

00:28:01.979 --> 00:28:05.818
future, we have a buffet of current and emerging technologies

00:28:05.828 --> 00:28:09.289
like fiber optics whose cable was cut last year by

00:28:09.299 --> 00:28:14.239
the way for 12 hours and we lost communications to

00:28:14.250 --> 00:28:16.279
commun

00:28:16.279 --> 00:28:20.368
conclusion, redundancy, redundancy redundancy. Thank

00:28:20.380 --> 00:28:22.539
you.

00:28:22.539 --> 00:28:24.479
Thank you very much for calling in to share. Could

00:28:24.489 --> 00:28:27.920
we have our next commenter, please?

00:28:27.920 --> 00:28:31.199
Our next caller is Tony S. You may go ahead and your

00:28:31.209 --> 00:28:35.250
line is open. Hello, my name is Tony. Last name is

00:28:35.338 --> 00:28:37.848
abbreviated S I'm calling from Los Angeles. I want

00:28:37.858 --> 00:28:40.618
to give some factual information. I spoke to an AT&T

00:28:40.630 --> 00:28:43.459
employee. I won't give his name or his occupation.

00:28:43.949 --> 00:28:47.239
And he told me that the motivation AT&T wants to drop

00:28:47.269 --> 00:28:50.500
landline services to eliminate governmental regulation

00:28:50.858 --> 00:28:53.959
It's at and ts objective to force consumers to switch

00:28:53.969 --> 00:28:57.098
to unregulated services which will financially benefit

00:28:57.108 --> 00:29:00.239
them, not the consumer. In addition, the employee told

00:29:00.250 --> 00:29:03.068
me despite the corporate representative stating that

00:29:03.078 --> 00:29:07.269
the number of landlines has decreased. The recent rainstorms

00:29:07.279 --> 00:29:10.660
in February 2024 in Los Angeles, the repair calls that

00:29:10.670 --> 00:29:13.380
went out proved there are still a high number of landline

00:29:13.390 --> 00:29:17.029
consumers. In addition, the recent at and t nationwide

00:29:17.279 --> 00:29:21.338
tar network failure on February 22 2024 proved cellular

00:29:21.348 --> 00:29:25.250
or VIP service is a threat to the public safety and

00:29:25.259 --> 00:29:28.670
well-being to consumers who rely on the chosen landline

00:29:28.680 --> 00:29:34.130
phone service. I urge the CPUC to deny both AT&T applications

00:29:34.279 --> 00:29:39.118
to withdraw. I also wish to state quickly that the

00:29:39.150 --> 00:29:43.160
speakers who spoke on behalf of at and T are completely

00:29:43.170 --> 00:29:47.449
insane. They don't know that it emergence. We need

00:29:47.459 --> 00:29:50.348
to have redundancy and line landlines are secure and

00:29:50.358 --> 00:29:53.949
safe. Thank you for consideration.

00:29:53.949 --> 00:29:56.250
Thank you for calling in. Could we have our next commenter

00:29:56.259 --> 00:29:58.410
please?

00:29:58.410 --> 00:30:01.549
Our next caller is Sunitha Menon. You may go ahead

00:30:02.750 --> 00:30:05.598
Excellent. Thank you so much. My name is Sunita Menon

00:30:05.608 --> 00:30:10.598
and I, and that's spelled S un ith a last name Menon

00:30:10.608 --> 00:30:14.019
Menon and I'm the managing director of operations at

00:30:14.029 --> 00:30:16.559
equality, California equality. California brings the

00:30:16.568 --> 00:30:20.259
voices of LGBT Q plus people and allies to institutions

00:30:20.269 --> 00:30:24.140
of power across California and the United States striving

00:30:24.150 --> 00:30:26.809
to create a world that is healthy, just and fully equal

00:30:26.818 --> 00:30:30.174
for all LGBT Q plus people. Given the level of hatred

00:30:30.184 --> 00:30:33.424
discrimination and anti LGBT Q plus sentiments happening

00:30:33.434 --> 00:30:36.594
all over the country. And in California, it's critical

00:30:36.604 --> 00:30:39.684
that the LGBT Q plus community has fast, strong and

00:30:39.693 --> 00:30:42.404
secure communication capability to build community

00:30:42.414 --> 00:30:45.805
and find safe spaces by investing in this future facing

00:30:45.814 --> 00:30:48.824
technology at and T could be improving the lives and

00:30:48.834 --> 00:30:52.184
safety of the LGBT Q plus community to connect with

00:30:52.193 --> 00:30:57.979
life saving support. Thank you very much.

00:30:57.979 --> 00:31:00.759
Thank you for calling. Could we have our next commenter

00:31:00.769 --> 00:31:02.689
please?

00:31:02.689 --> 00:31:05.019
Our next scholar is Rich Peterson with White House

00:31:05.029 --> 00:31:10.140
Public Affairs. You may go ahead.

00:31:10.140 --> 00:31:13.420
Good afternoon. Uh My name is Rich Peterson and I live

00:31:13.430 --> 00:31:17.959
in San Francisco. I support AT&T s efforts to invest

00:31:17.969 --> 00:31:21.880
in new communications technology into their efforts

00:31:21.890 --> 00:31:25.489
to thoughtfully retire the use of its old copper based

00:31:25.500 --> 00:31:31.868
telephone network. Thanks very much.

00:31:31.868 --> 00:31:33.969
Thank you for calling in. Could we have our next commenter

00:31:33.979 --> 00:31:37.549
please?

00:31:37.549 --> 00:31:43.828
Our next caller is Laia Makk. You may go ahead.

00:31:43.828 --> 00:31:46.818
Good afternoon. Can you hear me? Yes, we can. Please

00:31:46.828 --> 00:31:51.699
continue. Thank you. Um California needs advanced technologies

00:31:51.709 --> 00:31:56.660
and the um CPUC regulations are needed to aid in their

00:31:56.670 --> 00:31:59.858
implementation. Firstly, more customers have been moving

00:31:59.868 --> 00:32:02.539
towards modern technology and California needs a plan

00:32:02.549 --> 00:32:05.939
for this modernization to continue. Um Second, modernization

00:32:05.949 --> 00:32:07.900
will help to bridge the digital divide that we know

00:32:07.910 --> 00:32:10.318
exists as a barrier for many people in California.

00:32:10.699 --> 00:32:13.368
Um Third, continuous maintenance of outdated technology

00:32:13.380 --> 00:32:16.078
takes money away from what could be spent on modernization

00:32:16.568 --> 00:32:18.949
And finally, it should just be noted that modernization

00:32:18.959 --> 00:32:21.608
can happen while ensuring that Californians keep access

00:32:21.618 --> 00:32:24.469
to 911 and their home phone services because of the

00:32:24.479 --> 00:32:27.439
existing safeguards in place. Meaning there is even

00:32:27.449 --> 00:32:30.309
less reason to not take on a plan for modernization

00:32:31.039 --> 00:32:33.900
Yeah. Thank you.

00:32:33.900 --> 00:32:36.239
Thank you very much for calling in this year. Could

00:32:36.250 --> 00:32:41.338
we have our next commenter please?

00:32:41.338 --> 00:32:44.199
Our next caller is Janice Parvin with the Ventura County

00:32:44.209 --> 00:32:48.059
Board of Supervisors. You may go ahead. Thank you.

00:32:48.279 --> 00:32:51.279
Large areas of Ventura County have been impacted by

00:32:51.289 --> 00:32:55.420
or at high risk for catastrophic wildfires such as

00:32:55.430 --> 00:33:00.259
Thomas fire in 2017, when over 500 homes were destroyed

00:33:00.500 --> 00:33:03.529
during emergencies. Customers and first responders

00:33:03.539 --> 00:33:07.449
need reliable landline access, void. Phones are reliant

00:33:07.459 --> 00:33:10.509
upon internet connection which during power outages

00:33:10.519 --> 00:33:15.848
such as PSPs events make reliable communication impossible

00:33:15.858 --> 00:33:18.689
at. And TS request does not consider whether the customers

00:33:18.699 --> 00:33:22.209
affected reside in high fire threat districts and can

00:33:22.219 --> 00:33:25.618
reliably and continuously access alternative services

00:33:25.630 --> 00:33:29.848
such as cellular funds as a telecommunications provider

00:33:29.858 --> 00:33:33.618
at and T has a fundamental responsibility to ensure

00:33:33.630 --> 00:33:36.229
the uninterrupted provision of essential services to

00:33:36.239 --> 00:33:39.979
all communities allowing at and t to abandon its role

00:33:39.989 --> 00:33:43.259
as carrier of last resort and withdraw its eligible

00:33:43.269 --> 00:33:46.680
telecommunications carrier designation would disregard

00:33:46.689 --> 00:33:49.380
the well being and safety of the residents. Rely upon

00:33:49.390 --> 00:33:52.640
these services. Please reject these applications. Thank

00:33:52.650 --> 00:33:56.219
you.

00:33:56.219 --> 00:33:58.390
Thank you so much for calling in. And could we have

00:33:58.400 --> 00:34:02.160
our next commenter, please? Our next caller is Rick

00:34:02.170 --> 00:34:06.108
Strickland. You may go ahead.

00:34:06.108 --> 00:34:11.648
Yes, I oppose the application. My name is Rick Strickland

00:34:11.820 --> 00:34:17.878
str IC Kland. I live in a large retirement community

00:34:17.889 --> 00:34:22.688
in Laguna Woods, California landline phones have better

00:34:22.699 --> 00:34:27.809
reception cost less and afford more privacy than cell

00:34:27.820 --> 00:34:33.820
phones. I have personally talked to our local 911 employees

00:34:34.090 --> 00:34:38.889
and they tell me that currently they are less able

00:34:38.898 --> 00:34:45.119
to pinpoint a caller's location on cell phones and

00:34:45.128 --> 00:34:49.719
some people must avoid exposure to the radiation emitted

00:34:49.728 --> 00:34:54.539
by mobile phones. And we have an excellent example

00:34:54.550 --> 00:34:59.059
Last month where the nationwide outage with at and

00:34:59.070 --> 00:35:05.188
T showed us the lack of efficacy with the cell phones

00:35:05.688 --> 00:35:09.320
I oppose this application. Thank you very much for

00:35:09.329 --> 00:35:13.469
your time. Bye bye. Thank you very much for calling

00:35:13.478 --> 00:35:16.918
in and sharing. Could we have our next commenter, please

00:35:18.809 --> 00:35:21.958
Our next caller is Constance Anderson with Wired Group

00:35:22.110 --> 00:35:25.050
You may go ahead.

00:35:25.050 --> 00:35:28.398
Hello? Can you hear me? Yes, we can. Although if you

00:35:28.409 --> 00:35:31.000
could speak up, it would be helpful. Ok. My name is

00:35:31.010 --> 00:35:37.010
Constance Anderson spelled a nd er son. I live in Contra

00:35:37.228 --> 00:35:40.860
Costa County in a high fire hazard zone and near the

00:35:40.869 --> 00:35:44.349
Hayward fault. In making your decision. Please consider

00:35:44.360 --> 00:35:47.559
the needs of many of California's most vulnerable residents

00:35:47.570 --> 00:35:50.878
especially the elderly and the disabled without our

00:35:50.889 --> 00:35:54.179
copper landline. My elderly mother and I will no longer

00:35:54.188 --> 00:35:58.469
be able to make 911 calls or receive evacuation orders

00:35:58.679 --> 00:36:02.869
in a long power outage when our vo I phone stops working

00:36:03.139 --> 00:36:06.329
for health reasons. I'm unable to use a cell phone

00:36:06.500 --> 00:36:09.648
and my mother can't use one either. So for us having

00:36:09.659 --> 00:36:12.280
access to our own copper landline could be a matter

00:36:12.289 --> 00:36:15.789
of life or death and blocking access to that essential

00:36:15.800 --> 00:36:20.139
service would be in clear violation of the ADA. If

00:36:20.148 --> 00:36:23.519
you take your mission seriously to ensure that Californians

00:36:23.530 --> 00:36:26.728
have safe, secure and reliable telephone service in

00:36:26.739 --> 00:36:31.340
emergencies, then I implore you to preserve our precious

00:36:31.349 --> 00:36:36.438
irreplaceable copper landline system and to deny at

00:36:36.449 --> 00:36:40.320
and TS requests. Thank you very much for your consideration

00:36:41.750 --> 00:36:44.099
Thank you for calling in today. Could we have our next

00:36:44.110 --> 00:36:47.280
commenter please?

00:36:47.280 --> 00:36:50.829
Our next caller is Jerry Del with the executive director

00:36:50.840 --> 00:36:54.019
of Los Virgins Malibu Council of Governors. You may

00:36:54.030 --> 00:36:59.590
go ahead. Yes. My name is Terry T er Ry Dipple D

00:36:59.599 --> 00:37:03.139
IP Ple, I'm the executive director of the Los Virgins

00:37:03.148 --> 00:37:07.719
Malibu Council of Governments. Our cities are in a

00:37:07.728 --> 00:37:14.119
very high hazard uh fire severity zone. And just recently

00:37:14.128 --> 00:37:18.050
well, five years ago, we had the Woolsey fire that

00:37:18.059 --> 00:37:23.429
tore through the area and decimated over 450 homes

00:37:24.030 --> 00:37:30.659
and all of those people that were being evacuated were

00:37:30.668 --> 00:37:35.478
being evacuated with a landline. The cell service is

00:37:35.489 --> 00:37:38.849
spotty and was out in the area for a long time. And

00:37:38.860 --> 00:37:42.090
landlines were the only way to communicate with homeowners

00:37:42.099 --> 00:37:47.469
and residents about evacuating the area. The cities

00:37:47.478 --> 00:37:51.000
are in a mountainous area that I just explained. And

00:37:51.010 --> 00:37:54.260
cell service in many locations throughout the cities

00:37:54.269 --> 00:37:59.760
is spotty at best and AT&T s application reduces communication

00:37:59.769 --> 00:38:03.699
options for area residents and businesses and leave

00:38:03.869 --> 00:38:07.978
our communities in a position. We urge you to oppose

00:38:08.188 --> 00:38:12.070
the application. Thank you.

00:38:12.070 --> 00:38:14.510
Thank you so much for calling in to share today. Could

00:38:14.519 --> 00:38:18.199
we have our next commenter?

00:38:18.199 --> 00:38:22.510
Our next follow is Na Na I'm sorry. Nay Bagdasarian

00:38:22.519 --> 00:38:25.329
the San Gabriel Valley Economic Partnership. You may

00:38:25.340 --> 00:38:29.269
go ahead. Good afternoon. Yes. My name is Nari. That's

00:38:29.280 --> 00:38:42.378
Nayir. I Bagdasarian Baghdass A Ria N and I'm calling

00:38:42.389 --> 00:38:45.360
in support of AT&T S carriers of last resort relief

00:38:45.369 --> 00:38:48.570
application and their commitment to providing reliable

00:38:48.579 --> 00:38:52.168
and efficient communication networks to Californians

00:38:52.250 --> 00:38:55.280
It is important that we support at and t in their efforts

00:38:55.289 --> 00:38:58.648
to modernizing California's communication networks

00:38:58.849 --> 00:39:02.159
and Californians access to safe accessible reliable

00:39:02.168 --> 00:39:05.418
networks. Thank you.

00:39:05.418 --> 00:39:07.478
Thank you very much for calling in today. Could we

00:39:07.489 --> 00:39:10.458
have our next commenter, please?

00:39:10.458 --> 00:39:14.199
Our next scholar is David Azevedo with a ARP. You may

00:39:14.208 --> 00:39:18.449
go ahead. Good afternoon, Judge Commissioner Reynolds

00:39:18.458 --> 00:39:21.619
My name is David Ada with a ARP on behalf of our

00:39:21.628 --> 00:39:24.708
3.2 million members here in California. I am here today

00:39:24.719 --> 00:39:27.989
to express our strong opposition to at and TS petition

00:39:28.329 --> 00:39:31.030
with our statewide cost of living crisis. More older

00:39:31.039 --> 00:39:33.829
adults are having to live in rural and semi rural areas

00:39:33.840 --> 00:39:36.800
of California. These areas will be disproportionately

00:39:36.809 --> 00:39:39.949
affected by the loss of landline service access. These

00:39:39.958 --> 00:39:42.699
areas have some of the highest emergency risk factors

00:39:42.708 --> 00:39:45.699
in the state due to hazards such as wildfires and also

00:39:45.708 --> 00:39:48.340
have the highest risk of social isolation, which the

00:39:48.349 --> 00:39:51.320
medical community considers a detrimental health factor

00:39:51.438 --> 00:39:54.340
in the well being of older adults bringing at and t

00:39:54.349 --> 00:39:57.090
from its obligations would put hundreds of thousands

00:39:57.099 --> 00:39:59.590
of Californians in danger. Should the need to access

00:39:59.599 --> 00:40:02.800
emergency services and cut off a critical line of communication

00:40:02.809 --> 00:40:05.458
to family friends, neighbors, health care providers

00:40:05.469 --> 00:40:08.360
and other essential services. That is why we strongly

00:40:08.369 --> 00:40:10.878
urge the commission to reject at and TS petition and

00:40:10.889 --> 00:40:13.340
we will be engaging our membership on this issue. Thank

00:40:13.349 --> 00:40:16.418
you.

00:40:16.418 --> 00:40:19.349
Thank you very much for calling in. Could we have our

00:40:19.360 --> 00:40:31.289
next commenter, please?

00:40:31.289 --> 00:40:33.750
Our next caller is Andrew Hayward. You may go ahead

00:40:37.340 --> 00:40:40.820
Good afternoon. This is Andrew Hayward. Last name is

00:40:40.829 --> 00:40:46.688
Hayward and I am calling with three words and those

00:40:46.699 --> 00:40:51.878
are innovation, innovation, innovation. It is time

00:40:51.889 --> 00:40:55.349
to let California move forward and allowing AT&T S

00:40:55.360 --> 00:40:58.739
applications to move forward will be extremely helpful

00:40:58.750 --> 00:41:02.909
in that effort. I encourage the commission to approve

00:41:02.918 --> 00:41:06.860
both applications and allow AT&T to not only build

00:41:06.869 --> 00:41:09.820
out its network but decrease the digital divide which

00:41:09.829 --> 00:41:13.510
we hear about often from legislators and interested

00:41:13.519 --> 00:41:17.570
parties. Thank you so much for your time.

00:41:17.570 --> 00:41:19.628
Thank you for calling in today. Could we have our next

00:41:19.639 --> 00:41:24.570
commenter please?

00:41:24.570 --> 00:41:27.489
Our next caller is Eric Lowe with Northrop Grumman

00:41:27.780 --> 00:41:30.389
You may go ahead.

00:41:30.389 --> 00:41:38.019
I mm uh my name is Eric Low er IC Loew. Um

00:41:38.030 --> 00:41:41.719
I'm a resident of Torrance in Southern California and

00:41:41.728 --> 00:41:46.329
I support at and TS application for a carrier of last

00:41:46.340 --> 00:41:49.458
resort. Relief keeping up with modern technology is

00:41:49.469 --> 00:41:53.039
essential in a constantly evolving world. The pandemic

00:41:53.050 --> 00:41:56.728
was an example of a dire need for broadband, for remote

00:41:56.739 --> 00:42:00.010
learning telehealth and remote work during the pandemic

00:42:00.469 --> 00:42:03.070
Broadband enabled me to stay connected to my parents

00:42:03.079 --> 00:42:06.570
who are located out of state through video calls using

00:42:06.579 --> 00:42:09.699
applications such as Zoom and facetime Additionally

00:42:09.708 --> 00:42:12.619
my parents are able to receive health care through

00:42:12.628 --> 00:42:18.010
telehealth for their health issues. Broadband. This

00:42:18.019 --> 00:42:20.780
is why we must prioritize funding broadband and fiber

00:42:20.789 --> 00:42:24.280
infrastructure to ensure everyone can access reliable

00:42:24.289 --> 00:42:29.398
high speed internet. Thank you for your time.

00:42:29.398 --> 00:42:31.648
Thank you very much for calling in today. Could we

00:42:31.659 --> 00:42:35.389
have our next commenter, please? Our next caller is

00:42:35.398 --> 00:42:40.820
Patricia Gutman. You may go ahead. Hi, I'm sorry, I

00:42:40.829 --> 00:42:45.708
spoke earlier. I, I put both landline and cell on because

00:42:45.719 --> 00:42:49.219
I wasn't sure if one or the other would work. And my

00:42:49.228 --> 00:42:52.320
only suggestion to the peace you see is take care of

00:42:52.329 --> 00:42:56.699
your people. Thank you.

00:42:56.699 --> 00:42:59.320
Thank you. Could we have our next commenter, please

00:43:03.489 --> 00:43:05.989
Our next caller is Christine Moore. You may go ahead

00:43:08.570 --> 00:43:11.119
Hi. Thank you. I'm Christine Moore. I'm calling from

00:43:11.128 --> 00:43:15.349
San Diego County. I'm in support of the application

00:43:15.360 --> 00:43:18.938
I'm, I'm fortunate that I have access to really great

00:43:18.949 --> 00:43:21.949
wireless and fiber service at the home. I share with

00:43:21.958 --> 00:43:24.438
my mom. My mom is currently in hospice for terminal

00:43:24.449 --> 00:43:27.860
illness, but because I have such good connectivity

00:43:28.039 --> 00:43:30.579
we've been able to use those services to meet with

00:43:30.590 --> 00:43:33.958
our medical team to find resources that we need to

00:43:33.969 --> 00:43:36.719
carry our family through this time. And she's been

00:43:36.728 --> 00:43:39.409
able to have really meaningful video visits with friends

00:43:39.418 --> 00:43:43.570
and loved ones. And aside from all that, I've also

00:43:43.579 --> 00:43:46.369
been able to use this connectivity to be able to continue

00:43:46.378 --> 00:43:48.829
working at my job and volunteering in my community

00:43:48.840 --> 00:43:50.869
even though it's been an incredibly difficult time

00:43:51.309 --> 00:43:54.070
Uh Unfortunately, not everyone that knows and loves

00:43:54.079 --> 00:43:58.458
my mom has that same access. And so I strongly encourage

00:43:58.469 --> 00:44:03.648
uh policies that support a modern and, and robust network

00:44:03.659 --> 00:44:07.228
for, for everyone in California. And I, I don't want

00:44:07.239 --> 00:44:09.500
the C PC to stand in the way of progress and better

00:44:09.510 --> 00:44:13.519
technology. Thank you.

00:44:13.519 --> 00:44:15.878
Thank you very much for calling in today. Could we

00:44:15.889 --> 00:44:19.119
have our next commenter please?

00:44:19.119 --> 00:44:23.809
Our next caller is Maya Kane. You may go ahead. Yes

00:44:23.820 --> 00:44:28.280
hello. My name is Maya Kane. I absolutely cannot use

00:44:28.289 --> 00:44:31.639
a cell phone. I have letters from seven doctors that

00:44:31.648 --> 00:44:35.128
I am electrically sensitive when I'm in places with

00:44:35.139 --> 00:44:39.050
high wifi radiation or many people in crowds. I get

00:44:39.059 --> 00:44:43.929
screeching, tinnitus, tinnitus headaches that last

00:44:43.938 --> 00:44:47.409
for hours and when it is worse, I get trigeminal neuralgia

00:44:47.418 --> 00:44:51.099
that was diagnosed by the department that the chief

00:44:51.110 --> 00:44:54.030
of the Department of Neurology and the best hospital

00:44:54.039 --> 00:44:56.909
in San Francisco.

00:44:56.909 --> 00:45:00.829
Um My landline is my only direct contact with the outside

00:45:00.840 --> 00:45:03.789
world. I actually don't go out down route because of

00:45:03.800 --> 00:45:07.739
crowds and high, high wi fi all over the city. And

00:45:07.750 --> 00:45:11.878
by the way, did you know that the only way Fukushima

00:45:11.909 --> 00:45:17.809
Dai Nuclear Power plant was shut down was because uh

00:45:17.820 --> 00:45:20.628
all their communication was off except it was saved

00:45:20.639 --> 00:45:25.030
by communicating with one land line that they had also

00:45:27.019 --> 00:45:31.878
also um the um Chernobyl plant. I know it was a while

00:45:31.889 --> 00:45:35.409
ago, but when their communications went down, it only

00:45:35.418 --> 00:45:38.550
was saved from a total meltdown because international

00:45:38.559 --> 00:45:41.168
scientists were commun

00:45:41.168 --> 00:45:46.010
to to stop the Belt Town. Thank you. Bye bye. Thank

00:45:46.019 --> 00:45:47.878
you very much for calling in. Can we have our next

00:45:47.889 --> 00:45:50.340
commenter, please?

00:45:50.340 --> 00:45:54.429
Our next caller is Sally Hale. You may go ahead. My

00:45:54.438 --> 00:45:57.429
name is Sally Hale. I live in northern California.

00:45:58.030 --> 00:46:02.260
Please deny AT&T S applications first. It is the law

00:46:02.269 --> 00:46:05.208
that rapid and efficient telephone service should be

00:46:05.219 --> 00:46:07.878
made available to all the people of the United States

00:46:07.889 --> 00:46:11.909
of America. AT&T is the only carrier that can provide

00:46:11.929 --> 00:46:16.000
such landline service where I live. Second, emergency

00:46:16.010 --> 00:46:20.000
services can easily trace a call made from a landline

00:46:20.168 --> 00:46:23.679
and landlines work during power outages and when the

00:46:23.688 --> 00:46:27.610
cellular networks are overloaded. Third, fiber optic

00:46:27.619 --> 00:46:31.079
is not as reliable as current landlines because the

00:46:31.090 --> 00:46:34.369
Federal Communications Commission has recommended that

00:46:34.378 --> 00:46:38.969
fiber optic users also have a battery backup. Fourth

00:46:38.978 --> 00:46:42.489
mobile carriers have proven themselves to be unreliable

00:46:42.728 --> 00:46:46.208
Sometimes even during good weather, the party trying

00:46:46.219 --> 00:46:49.969
to converse with me hung up on me because of a bad

00:46:49.978 --> 00:46:53.889
connection. Therefore, since nothing as reliable as

00:46:53.898 --> 00:46:58.110
AT&T landline service is available, the application

00:46:58.119 --> 00:47:03.878
should be denied. Thank you for your time.

00:47:03.878 --> 00:47:05.849
Thank you for calling in to share today. Could we have

00:47:05.860 --> 00:47:08.648
our next commenter, please?

00:47:08.648 --> 00:47:11.289
Yes, our next caller is David Morris. You may go ahead

00:47:12.728 --> 00:47:18.110
Yes, my name is David Morris. That's Dav ID, Morris

00:47:18.119 --> 00:47:22.378
I'm calling from Point Reyes Station AT&T is asking

00:47:22.389 --> 00:47:25.918
for permission to abandon its landlines. But in fact

00:47:25.929 --> 00:47:29.099
AT&T abandoned its landlines more than a decade ago

00:47:29.199 --> 00:47:32.929
through financial manipulations, a thorough examination

00:47:32.938 --> 00:47:36.458
of AT&T s landline service networks undertaken at the

00:47:36.469 --> 00:47:39.228
request of the public Utility Commission found that

00:47:39.239 --> 00:47:42.878
it diverted roughly $4 billion over eight years that

00:47:42.889 --> 00:47:45.219
should have been used to maintain and upgrade its copper

00:47:45.228 --> 00:47:48.418
wire services and sent it to its out of state parent

00:47:48.429 --> 00:47:52.579
company. And it raised rates by over 150%. Over those

00:47:52.590 --> 00:47:56.070
same eight years. If AT&T had not diverted billions

00:47:56.079 --> 00:47:58.510
of dollars from its copper wire customers, it could

00:47:58.519 --> 00:48:02.148
have and still can if the puc were to demand it or

00:48:02.159 --> 00:48:05.409
for landlines at a low price based on the actual cost

00:48:05.418 --> 00:48:09.119
of service. I hope that the puc will do justice to

00:48:09.128 --> 00:48:12.958
AT&T s past behavior and illuminate the Californians

00:48:12.969 --> 00:48:16.478
in the evidentiary stage of this proceeding. How AT&T

00:48:16.489 --> 00:48:19.579
has starved its landline system of resources while

00:48:19.590 --> 00:48:22.840
raising prices far above their cost of service. And

00:48:22.849 --> 00:48:26.458
the P DC should be in the process of developing strategies

00:48:26.478 --> 00:48:30.208
to recoup those ill gotten and possibly illegal gains

00:48:30.219 --> 00:48:33.519
resulting from AT&T S

00:48:33.519 --> 00:48:37.679
corporate practices. Thank you. Thank you so much for

00:48:37.688 --> 00:48:40.228
calling in today. Could we have our next commenter

00:48:40.239 --> 00:48:42.340
please?

00:48:42.340 --> 00:48:45.320
Our next scholar is Rebecca Corin. You may go ahead

00:48:46.139 --> 00:48:53.090
Hi, my name is Rebecca Corin. Rebeccakorin as in Nancy

00:48:53.099 --> 00:48:56.280
from Placerville, California. My husband and I are

00:48:56.289 --> 00:49:00.208
both retired seniors. We live in a rural area of Placerville

00:49:00.300 --> 00:49:04.438
about 10 miles from the 21 Caldor fire and we're evacuated

00:49:04.449 --> 00:49:07.500
for three days due to the topography of the area and

00:49:07.510 --> 00:49:11.280
the heavily treed and windy canyon, there's no reliable

00:49:11.289 --> 00:49:16.079
call, call service or internet. Even though I keep

00:49:16.090 --> 00:49:18.570
calling different carriers, they say it's a dead zone

00:49:18.789 --> 00:49:21.360
besides fires. We also have heavy snows during the

00:49:21.369 --> 00:49:25.179
winter and can't get out. There is also the puc shut

00:49:25.188 --> 00:49:28.360
offs during the summer. The landlines become a necessity

00:49:28.610 --> 00:49:30.849
to be able to check on our neighbors and friends and

00:49:30.860 --> 00:49:34.309
their safety. Landlines don't drop calls or overload

00:49:34.320 --> 00:49:37.639
during emergencies. Landlines don't lose power during

00:49:37.648 --> 00:49:41.699
outages. Landlines keep us safe by immediately connecting

00:49:41.708 --> 00:49:45.309
us with first responders during emergencies. This is

00:49:45.320 --> 00:49:48.530
a serious and potentially dangerous situation, not

00:49:48.539 --> 00:49:52.159
having a landline and no alternative particularly for

00:49:52.168 --> 00:49:56.199
seniors. Please don't let AT&T drop landlines until

00:49:56.208 --> 00:50:00.860
another solution is found. Thank you very much.

00:50:00.860 --> 00:50:04.369
Thank you very much for calling in. I just want to

00:50:04.378 --> 00:50:07.059
mention to folks before moving on to the next commenter

00:50:07.070 --> 00:50:14.110
that we do have uh 209 folks in the queue. Um I

00:50:14.119 --> 00:50:18.289
um I'm gonna do my best to move people along. We're

00:50:18.300 --> 00:50:24.250
still keeping uh the limit to 11 minute each. Um But

00:50:24.260 --> 00:50:26.699
that does mean that we may not be able to get to

00:50:26.708 --> 00:50:30.449
some people before we stop at 445. If there's this

00:50:30.458 --> 00:50:35.159
many in the in the queue we are also going to be

00:50:35.530 --> 00:50:41.519
um uh you can also make longer comments uh on this

00:50:41.530 --> 00:50:46.418
docket and you'll see the information uh and the video

00:50:46.429 --> 00:50:53.610
feed um um where you can make um public comments online

00:50:53.619 --> 00:50:57.148
on both, both applications. So I just, I wanted to

00:50:57.159 --> 00:50:59.978
point that out to folks if we could have our next.

00:51:00.187 --> 00:51:04.298
Commenter please.

00:51:04.298 --> 00:51:08.706
And next caller is Jane Wells. You may go ahead.

00:51:08.706 --> 00:51:12.967
Yes. Hi. My name is Jean Wells. Uh Jean, uh last name

00:51:12.978 --> 00:51:16.537
Wells Wells from the Trinidad, uh Northern Humboldt

00:51:16.546 --> 00:51:20.567
County area on the coast. Uh Landlines are essential

00:51:20.578 --> 00:51:26.026
Um Reading about the um CP US C on the uh website

00:51:26.136 --> 00:51:29.046
uh quote. We are dedicated to ensuring that you have

00:51:29.057 --> 00:51:32.587
safe, reliable utility service. The commission has

00:51:32.596 --> 00:51:37.818
no choice but to deny AT&T S request. Uh It's impossible

00:51:37.826 --> 00:51:41.646
for me to have a voice over internet protocol. I live

00:51:41.657 --> 00:51:45.678
400 ft from the road in the Redwood Forest. And um

00:51:45.687 --> 00:51:48.596
the cost of bringing cable into my house would be well

00:51:48.608 --> 00:51:52.337
over $10,000. Uh way beyond my budget. I'm retired

00:51:52.346 --> 00:51:55.667
I'm 74 years old, living on social security. I have

00:51:55.678 --> 00:51:59.276
a hearing disability. Cell phone service is very poor

00:51:59.288 --> 00:52:03.038
in my neighborhood. Uh The landline is absolutely essential

00:52:03.047 --> 00:52:07.777
for life and death. The landline is my uh 911 contact

00:52:08.066 --> 00:52:11.297
Um There's many areas in my neighborhood where I can't

00:52:11.307 --> 00:52:17.447
get cell service. Uh CP US C must deny AT&T S request

00:52:17.458 --> 00:52:19.667
Thank you.

00:52:19.667 --> 00:52:21.988
Thank you so much for calling in today. Could we have

00:52:21.997 --> 00:52:24.807
our next commenter, please?

00:52:24.807 --> 00:52:28.256
Our next caller is Virginia Catoni. You may go ahead

00:52:28.997 --> 00:52:33.277
Hi, this is Virginia. Uh, my name is spelled Virgini

00:52:33.286 --> 00:52:38.158
A last name co tt one, like many callers today. I live

00:52:38.167 --> 00:52:42.057
in a rural area in Plymouth County. Uh, don't use a

00:52:42.066 --> 00:52:44.616
cell phone and if I did cell phone reception is very

00:52:44.628 --> 00:52:48.137
very spotty here. Landlines are only form of communication

00:52:48.587 --> 00:52:52.887
and method for calling emergency services. Um Our internet

00:52:52.896 --> 00:52:56.607
we're fortunate that we still have DS L barely and

00:52:56.616 --> 00:52:59.587
um that is also dependent upon the copper landlines

00:53:00.107 --> 00:53:02.988
I guess one thing I've heard today is very curious

00:53:02.997 --> 00:53:05.478
is that it's like an either or like AT&T can either

00:53:05.488 --> 00:53:07.947
modernize or they can maintain their copper landlines

00:53:08.498 --> 00:53:10.688
I don't see why AT&T can't do both. I would love to

00:53:10.697 --> 00:53:13.728
have fiber to our house. We live a mile and a third

00:53:13.736 --> 00:53:16.986
off the road. Um I would love to have a fiber connection

00:53:16.998 --> 00:53:20.077
for internet, but most important we need to maintain

00:53:20.088 --> 00:53:23.846
our copper landline uh for safe secure communications

00:53:24.346 --> 00:53:27.266
Um Our power was out for three days earlier this month

00:53:27.278 --> 00:53:30.978
with a large storm in the Sierras. So again, voice

00:53:30.986 --> 00:53:36.387
over IP um some of the other solutions for uh voice

00:53:36.397 --> 00:53:40.588
communication just really don't work. Please, uh CPUC

00:53:40.596 --> 00:53:44.857
uh members, please deny the AT&T request. Thank you

00:53:47.756 --> 00:53:49.736
Thank you very much for calling in today. Could we

00:53:49.748 --> 00:53:53.096
have our next commenter, please?

00:53:53.096 --> 00:53:56.316
And our next color is chime heart. You may go ahead

00:53:57.457 --> 00:54:01.607
Good afternoon from Sherman Oaks. I'm Chime. Chime

00:54:01.617 --> 00:54:06.077
Hart is the last name H A RT. Um, back in March

00:54:06.207 --> 00:54:09.006
my landline went out and it was going to be out for

00:54:09.016 --> 00:54:12.117
three weeks. So I went to Spectrum and then I came

00:54:12.127 --> 00:54:15.468
back, then I went to AT&T U. I would have actually

00:54:15.478 --> 00:54:18.218
gone to Universe earlier except that they didn't have

00:54:18.228 --> 00:54:23.407
speed calling as someone blind. Uh A lot of us blind

00:54:23.417 --> 00:54:26.278
customers are eligible for 30 number, speed calling

00:54:26.457 --> 00:54:30.707
but U doesn't have speed calling at all. And when you

00:54:30.718 --> 00:54:33.827
talk to the reps now, by the way, they dismantled the

00:54:33.838 --> 00:54:37.637
special needs department. So they outsourced the calls

00:54:37.917 --> 00:54:41.917
and um the uh the reps you talk to, don't even know

00:54:41.927 --> 00:54:44.407
what Braille is. When you ask them for the bill in

00:54:44.417 --> 00:54:48.006
Braille, they don't know what that is. Um It would

00:54:48.327 --> 00:54:50.718
And the other thing is that the, um there's another

00:54:50.728 --> 00:54:54.846
feature called um Distinctive Ringing. It's star 61

00:54:54.857 --> 00:54:58.016
Except that when you use it on U, you get uh it

00:54:58.028 --> 00:55:00.968
blocks the last caller that you receive. So it's kind

00:55:00.978 --> 00:55:06.338
of misleading. Um The speed calling list is very helpful

00:55:06.346 --> 00:55:09.938
for those of us who are blind. And so I I'm basically

00:55:09.947 --> 00:55:13.797
in support of AT&T what they want to do as long as

00:55:13.808 --> 00:55:17.677
the features are comparable uh when they make the change

00:55:17.937 --> 00:55:21.768
Uh Thanks so much.

00:55:21.768 --> 00:55:23.997
Thank you very much for calling in today. Could we

00:55:24.006 --> 00:55:33.237
have our next commenter please.

00:55:33.237 --> 00:55:36.018
Our next caller is Christian Sandell. You may go ahead

00:55:37.097 --> 00:55:44.037
Hello, my name is Kristen Sandel. It's Kriste NSA Ndel

00:55:44.638 --> 00:55:47.097
I'm calling to represent the Valley Women's Club of

00:55:47.107 --> 00:55:49.857
the San Lorenzo Valley in the Santa Cruz Mountains

00:55:50.357 --> 00:55:53.877
We strongly oppose AT&T s proposed abandonment of their

00:55:53.888 --> 00:55:57.478
carrier of last resort obligations. We are in a rural

00:55:57.487 --> 00:56:00.466
and often isolated area with frequent and sometimes

00:56:00.478 --> 00:56:04.336
lengthy power outages and we're at high risk of wildfires

00:56:04.347 --> 00:56:08.148
floods and landslides when the power is out, landlines

00:56:08.156 --> 00:56:11.836
are critical to our safety. One landline can be a lifeline

00:56:11.847 --> 00:56:15.057
for a whole neighborhood. Cell service is not reliable

00:56:15.066 --> 00:56:18.357
here, even when the power is on and there is no adequate

00:56:18.367 --> 00:56:21.006
replacement for landlines in this area and there may

00:56:21.018 --> 00:56:24.437
never be. They work when nothing else does and they

00:56:24.448 --> 00:56:28.237
save lives. It is not outdated technology. Please deny

00:56:28.247 --> 00:56:32.566
AT&T S application. Thank you.

00:56:32.566 --> 00:56:34.398
Thank you very much for calling in today. Could we

00:56:34.406 --> 00:56:37.638
have our next commenter, please?

00:56:37.638 --> 00:56:40.888
Yes, our next caller is Barbara from San Francisco

00:56:40.987 --> 00:56:44.937
You may go ahead. Hi, I'm Barbara Galley Galie from

00:56:44.948 --> 00:56:48.097
San Francisco. Thank you for letting me talk today

00:56:48.398 --> 00:56:51.458
Um I appreciate what everyone has to say as an older

00:56:51.466 --> 00:56:55.797
person though 79 having my landline uh for almost 50

00:56:55.807 --> 00:56:58.776
years as I've lived in my house for almost 50 years

00:56:58.787 --> 00:57:02.537
in San Francisco. This is not uncommon here. I'm a

00:57:02.547 --> 00:57:05.787
native Californian experiencing earthquake and fire

00:57:05.797 --> 00:57:09.148
from a childhood. All all the way up born in Los Angeles

00:57:09.677 --> 00:57:14.547
and I we, the landlines are crucial during the 1989

00:57:14.557 --> 00:57:18.127
earthquake. It took care of me and my Children. My

00:57:18.138 --> 00:57:21.127
friend lives in Santa Cruz as was just said earlier

00:57:21.328 --> 00:57:25.057
uh during a fire 10 years ago. Uh she was the only

00:57:25.066 --> 00:57:26.978
one with a landline. She had a line of people, she

00:57:26.987 --> 00:57:29.917
gave them 10 minutes each on the phone and this most

00:57:29.927 --> 00:57:32.747
recent outage of AT&T in February, they were telling

00:57:32.756 --> 00:57:36.228
people to look for a landline and I just want to say

00:57:36.237 --> 00:57:39.917
I called AT&T about this. Oh, also, uh, we don't have

00:57:39.927 --> 00:57:42.877
the same compliment of, uh, uh, law enforcement that

00:57:42.888 --> 00:57:45.526
we had in 1989. If we have an earthquake. It's not

00:57:45.537 --> 00:57:49.586
If it's when we will not have enough emergency personnel

00:57:49.597 --> 00:57:51.906
to help us, we'd have to call out the National Guard

00:57:53.256 --> 00:57:56.737
I just wanted to say thank you very much. And AT&T

00:57:56.747 --> 00:57:59.756
is offering cordless phone service, uh, which you can

00:57:59.768 --> 00:58:03.237
plug in and get a backup, um, battery if you want to

00:58:03.247 --> 00:58:06.107
keep your landline. Thank you very much for having

00:58:06.117 --> 00:58:09.078
this open forum and letting everyone share their experience

00:58:10.756 --> 00:58:12.816
Thank you so much for calling in today. Could we have

00:58:12.828 --> 00:58:16.617
our next commenter, please?

00:58:16.617 --> 00:58:21.466
Our next caller is Jess Lerner. You may go ahead.

00:58:21.466 --> 00:58:25.287
Hi, can you hear me? Yes, we can. Can you please continue

00:58:25.297 --> 00:58:28.086
Hi. My name is Jess Lerner. I'm calling from Fairfax

00:58:28.357 --> 00:58:31.597
and the first thing I want to note is so I oppose

00:58:31.607 --> 00:58:35.776
this proposal and everyone who spoke about fires. I

00:58:35.787 --> 00:58:38.427
live in a high fire, high risk zone where we have seen

00:58:38.437 --> 00:58:41.167
the power go out for long periods of time. Our cell

00:58:41.177 --> 00:58:44.836
phones have all gone out. Our VoIP phones go out and

00:58:44.847 --> 00:58:47.117
that is really not safe for people in high fire zones

00:58:47.127 --> 00:58:49.768
And that's been spoken on quite a bit. I want to also

00:58:49.776 --> 00:58:51.787
address the fact that there are many, many elders including

00:58:51.797 --> 00:58:55.367
my mother who can only use a landline. They are sensitive

00:58:55.377 --> 00:58:58.847
and I am also electrically sensitive. So having a landline

00:58:58.857 --> 00:59:01.328
option is absolutely critical. And again, I've been

00:59:01.336 --> 00:59:03.406
through power outages where there's no way we can reach

00:59:03.417 --> 00:59:05.836
anyone unless we are relying on our copper landlines

00:59:05.847 --> 00:59:07.836
as far as at and T is concerned. I've heard a lot

00:59:07.847 --> 00:59:10.018
of comments where people are saying they are proposing

00:59:10.026 --> 00:59:13.526
that at and t be relieved from their burden on this

00:59:13.537 --> 00:59:17.797
at and T goal is profit. They don't care about bridging

00:59:17.807 --> 00:59:20.268
bridging the digital divide and keeping copper landlines

00:59:20.276 --> 00:59:23.478
won't change whether or not we bridge the digital divide

00:59:23.487 --> 00:59:26.526
That's a separate issue. It will not change justice

00:59:26.537 --> 00:59:29.917
issues. Keeping copper landlines does not prevent further

00:59:29.927 --> 00:59:33.497
modernization and growth. But at and Ts goal is profit

00:59:33.507 --> 00:59:37.016
and not loss of profit. They don't care.

00:59:37.016 --> 00:59:39.786
So I also just want to note that all the other comments

00:59:39.798 --> 00:59:41.938
that people made about preserving landlines, especially

00:59:41.947 --> 00:59:43.997
for elders and people who are most vulnerable are absolutely

00:59:44.007 --> 00:59:45.798
critical and we hope you protect those people now.

00:59:45.808 --> 00:59:48.617
Thank you.

00:59:48.617 --> 00:59:50.497
Thank you very much for calling in. Could we have our

00:59:50.507 --> 00:59:54.957
next commenter, please? Our next caller is Bruce Russell

00:59:54.967 --> 00:59:59.007
You may go ahead. Yes, I'm Bruce Russell from Redding

00:59:59.016 --> 01:00:02.406
California. I live in a high fire area in reading within

01:00:02.418 --> 01:00:06.276
the city limits. And, uh, the, the landline, the copper

01:00:06.286 --> 01:00:10.808
landlines are very reliable and we don't need to eliminate

01:00:10.818 --> 01:00:14.107
the copper lines AT&T or someone needs to maintain

01:00:14.117 --> 01:00:17.457
those. They're great. They're clear they're more reliable

01:00:17.467 --> 01:00:20.587
in the spotty cell phone service. I have even in the

01:00:20.597 --> 01:00:25.818
city and I use the copper lines for my alarm system

01:00:25.827 --> 01:00:29.178
without it. I'd have to try to use cell service and

01:00:29.188 --> 01:00:32.048
it's not going to work. It would be very costly and

01:00:32.377 --> 01:00:35.656
it's just a big inconvenience and you need to maintain

01:00:35.668 --> 01:00:40.308
some redundancy. Uh, I've had landline forever and

01:00:40.318 --> 01:00:44.627
we rely on it and it's better quality and, um, I, I

01:00:44.636 --> 01:00:47.406
think it's foolish to get rid of something that really

01:00:47.418 --> 01:00:51.007
works and it needs to be maintained and someone needs

01:00:51.016 --> 01:00:53.827
to maintain it and we pay a lot each month. My bill

01:00:53.837 --> 01:00:57.668
it went up dramatically. But, uh I want to keep AT&T

01:00:57.678 --> 01:01:00.678
lines and I feel sorry for people in other areas that

01:01:00.688 --> 01:01:06.516
are going to have the same. Not good. Thank you.

01:01:06.516 --> 01:01:08.568
Thank you very much for your time today. Could we have

01:01:08.577 --> 01:01:12.617
our next caller, please?

01:01:12.617 --> 01:01:15.396
Our next Caller is Robert Rickman with the San Joaquin

01:01:15.406 --> 01:01:19.786
County Supervisor office. You may go ahead. Thank you

01:01:19.798 --> 01:01:23.747
Good afternoon. On February 27th of this year, the

01:01:23.757 --> 01:01:26.188
Board of Supervisors Sanson County voted to oppose

01:01:26.197 --> 01:01:29.406
the recent application by AT&T to end its responsibility

01:01:29.418 --> 01:01:32.646
at the carrier of last resort. A few points of contention

01:01:32.656 --> 01:01:35.688
with the real customers have fewer market options uh

01:01:35.697 --> 01:01:38.627
to choose quality, affordable tele telecommunication

01:01:38.636 --> 01:01:41.428
services to fit the unique needs of our communities

01:01:41.457 --> 01:01:45.228
during an emergency. Such a natural disaster or electoral

01:01:45.237 --> 01:01:48.656
power outage customers and first responders need reliable

01:01:48.668 --> 01:01:52.146
access to 911 and 211 service including the ability

01:01:52.156 --> 01:01:55.668
to receive alerts and notification. Landline is the

01:01:55.678 --> 01:01:58.766
most reliable communication tool in the safety arsenal

01:01:58.847 --> 01:02:01.837
and it is essential for customers to retain and often

01:02:02.188 --> 01:02:05.707
communication services such as landlines carry the

01:02:05.717 --> 01:02:08.957
last resort. Relief should not be granted without securing

01:02:08.967 --> 01:02:12.906
widespread alternative with uniform techno, logically

01:02:12.918 --> 01:02:16.717
neutral, minimum service quality standards of landline

01:02:16.728 --> 01:02:21.026
alternatives. And also, uh moreover, it is if a replacement

01:02:21.036 --> 01:02:23.668
provider decides to no longer provide service or maintenance

01:02:23.678 --> 01:02:27.357
in the future, communities may have zero tele telecommunications

01:02:27.367 --> 01:02:30.396
options. So thank you for your time. Have a great day

01:02:32.286 --> 01:02:34.337
Thank you very much for calling in today. Could we

01:02:34.347 --> 01:02:40.048
have our next caller, please?

01:02:40.048 --> 01:02:42.938
Our next caller is Robert. I'm sorry, Robin Durston

01:02:43.857 --> 01:02:48.406
You may go ahead. Hi, Robin Durin uh from Sacramento

01:02:48.428 --> 01:02:53.168
Sdurston. Um

01:02:53.168 --> 01:02:58.308
and I um plea, I oppose these uh applications from

01:02:58.318 --> 01:03:03.197
the AT&T and as a public utility, they are receiving

01:03:03.207 --> 01:03:05.857
federal support. So they should have enough money because

01:03:05.867 --> 01:03:10.077
they, they keep raising my bill and they could still

01:03:10.087 --> 01:03:13.337
build fiber optics. There's no guarantee that everyone

01:03:13.347 --> 01:03:16.418
will have fiber optics. And how long will it take?

01:03:17.286 --> 01:03:22.558
Oh, landline is public police and fire can find your

01:03:22.568 --> 01:03:28.308
address if you have a landline and uh cell phones.

01:03:28.318 --> 01:03:32.117
I live in Sacramento and near the airport, nobody can

01:03:32.127 --> 01:03:35.068
get their cell phones don't work near the airport so

01:03:35.757 --> 01:03:40.457
they need landlines and my, my burglar alarm was hooked

01:03:40.467 --> 01:03:44.896
up to it. Uh It wouldn't work without the landline

01:03:44.906 --> 01:03:48.007
So I live in a bad neighborhood and I'm a senior on

01:03:48.016 --> 01:03:51.298
a fixed income.

01:03:51.298 --> 01:03:56.097
Uh, and lots of people have li lifeline phones and

01:03:56.107 --> 01:04:01.607
they uh use a landline for that.

01:04:01.607 --> 01:04:05.906
So, uh please deny this request.

01:04:05.906 --> 01:04:08.207
Thank you so much for calling in today. Could we have

01:04:08.217 --> 01:04:12.377
our next commenter, please?

01:04:12.377 --> 01:04:14.896
Our next caller is Lisa Lavelle with the Avalon City

01:04:14.906 --> 01:04:19.418
Council. You may go ahead. Thank you so much for hosting

01:04:19.428 --> 01:04:22.827
this today. I'm speaking on behalf of the residents

01:04:22.837 --> 01:04:25.636
of the city of Avalon and even those outside of my

01:04:25.646 --> 01:04:28.818
jurisdiction in the unincorporated areas of Catalina

01:04:28.827 --> 01:04:33.396
Island off the coast of Los Angeles at and t has already

01:04:33.406 --> 01:04:36.728
effectively started denying applications for new house

01:04:36.737 --> 01:04:40.136
phones in our region. And so we're seeing the effects

01:04:40.146 --> 01:04:43.188
for new homeowners that wish to have a landline being

01:04:43.197 --> 01:04:47.646
denied currently, um We are in a place that has challenges

01:04:47.656 --> 01:04:52.896
at best with services provided by other carriers through

01:04:52.906 --> 01:04:55.197
broadband internet services, all of which are based

01:04:55.207 --> 01:04:58.697
off of the same electrical source, one electrical plant

01:04:59.007 --> 01:05:03.048
and the same microwave tower, one microwave tower.

01:05:03.308 --> 01:05:06.207
While entities that are in the area are working to

01:05:06.217 --> 01:05:09.438
increase redundancy, cutting off the ability for us

01:05:09.447 --> 01:05:12.688
to reach the mainland via landline service. When electrical

01:05:12.697 --> 01:05:17.386
or Wi Fi is down is basically literally cutting off

01:05:17.396 --> 01:05:20.737
any ability to receive assistance that we would need

01:05:20.747 --> 01:05:23.627
during an emergency. And it's not something that we

01:05:23.636 --> 01:05:25.877
have to imagine. We've already seen it happen several

01:05:25.886 --> 01:05:29.097
times in the past year when Edison has had outages

01:05:29.107 --> 01:05:31.938
and then all of the providers that provide service

01:05:31.947 --> 01:05:35.766
go down. It is both infuriating and scary to see an

01:05:35.776 --> 01:05:39.867
sos and no Wi Fi signal on every available device and

01:05:39.877 --> 01:05:42.136
phone that you own and know that your neighbors are

01:05:42.146 --> 01:05:45.228
in the same space. So we're asking on behalf of the

01:05:45.237 --> 01:05:48.318
seniors who do not use cellular devices. We're asking

01:05:48.327 --> 01:05:51.707
on behalf of all of us who live in a space that

01:05:51.717 --> 01:05:54.516
does not have the availability currently to make it

01:05:54.526 --> 01:05:58.228
safe without a redundancy like landlines to deny these

01:05:58.237 --> 01:06:02.386
applications. And we're also asking that if in the

01:06:02.396 --> 01:06:05.587
future, this becomes a request that you please consider

01:06:05.597 --> 01:06:09.776
requiring AT&T to have services in place, especially

01:06:09.786 --> 01:06:13.857
for rural areas that would make it the same or better

01:06:13.867 --> 01:06:18.257
service, not comparable or equal to. But better because

01:06:18.266 --> 01:06:20.827
right now they're needing to do better. I appreciate

01:06:20.837 --> 01:06:23.786
your time again and taking in all these comments and

01:06:23.798 --> 01:06:27.798
wish you luck on this decision.

01:06:27.798 --> 01:06:30.068
Thank you very much for calling in today. Could we

01:06:30.077 --> 01:06:33.636
have our next commenter, please?

01:06:33.636 --> 01:06:37.257
Our next caller is David with Plymouth County. You

01:06:37.266 --> 01:06:41.146
may go ahead. Uh, good. I'm glad to speak with you

01:06:41.156 --> 01:06:46.286
commissioner. Uh, and, uh, S BC that bought AT&T, this

01:06:46.298 --> 01:06:49.217
is not the same AT&T that we all grew up with. I'm

01:06:49.228 --> 01:06:51.728
glad to hear that some people are understanding that

01:06:51.737 --> 01:06:55.136
this is not an either or they have plenty of money

01:06:55.146 --> 01:06:58.776
and they have been increasing the uh bills for us that

01:06:58.786 --> 01:07:02.786
have landlines uh in the rural countries and anywhere

01:07:02.798 --> 01:07:06.798
else that counties, I mean, um uh just a couple of

01:07:06.808 --> 01:07:13.117
weeks ago, we had a big uh storm and um big outage

01:07:13.127 --> 01:07:17.597
for the cell system and the uh power, the sheriffs

01:07:17.607 --> 01:07:22.228
the hospitals, the fire all rely on us getting to them

01:07:22.237 --> 01:07:29.318
through their landlines. Uh A TNT does not, is not

01:07:29.327 --> 01:07:34.266
gonna be poor to continue to get fiber and broadband

01:07:34.276 --> 01:07:39.097
and all those great things out to us. It is not necessary

01:07:39.107 --> 01:07:43.298
to close the landlines in order for them to continue

01:07:43.308 --> 01:07:47.656
to provide this. There are also also I learned resellers

01:07:47.668 --> 01:07:51.168
of landline service, just like resellers of cell service

01:07:51.318 --> 01:07:54.886
I'm gonna look into them because the increases that

01:07:54.896 --> 01:07:59.146
they've been doing on the bills have been a lot. Um

01:07:59.156 --> 01:08:01.786
And there's a lot of features that the old landlines

01:08:01.798 --> 01:08:06.378
provide. Also S BC AT&T is not looking at this from

01:08:06.388 --> 01:08:09.546
a good asset to have lines out to all these people

01:08:09.556 --> 01:08:14.898
That's an asset, not a liability. U is a packet system

01:08:14.908 --> 01:08:17.978
that they've developed through Bell Labs that made

01:08:17.987 --> 01:08:21.086
that possible, who knows down the road, what they may

01:08:21.527 --> 01:08:25.076
invent that will use the copper in a way that we don't

01:08:25.086 --> 01:08:29.096
even know to have those wires out to everybody is an

01:08:29.108 --> 01:08:31.978
amazing thing and we should not let them get rid of

01:08:31.987 --> 01:08:37.086
it. So thank you for listening to me and please please

01:08:37.096 --> 01:08:41.507
deny this. Uh I myself love the landlines and love

01:08:41.517 --> 01:08:45.707
my phones and I want to keep them.

01:08:45.707 --> 01:08:47.997
Thank you.

01:08:47.997 --> 01:08:49.967
Thank you very much for calling in today. Could we

01:08:49.978 --> 01:08:58.177
have our next commenter, please?

01:08:58.177 --> 01:09:01.158
Our next caller is Patricia Keyzer. You may go ahead

01:09:02.576 --> 01:09:05.398
Yeah, good afternoon. My name is Patricia Keer spelled

01:09:05.408 --> 01:09:10.638
Keis. Er I live in Glen, Ellen, um California, which

01:09:10.648 --> 01:09:14.316
is in Sonoma County. It's a very rural area with windy

01:09:14.326 --> 01:09:19.437
roads, hilly areas and lots of trees. Um I live within

01:09:19.447 --> 01:09:25.228
20 ft of the, the 2017 fire where um over five, almost

01:09:25.237 --> 01:09:29.257
over 5000 homes were burned, 37,000 acres and 22 people

01:09:29.267 --> 01:09:33.858
died. Um The landline is important for everybody to

01:09:33.868 --> 01:09:39.576
have. Uh I at my home cannot use my cell phone unless

01:09:39.586 --> 01:09:42.267
I use Wi fi assist, which is over U verse which I

01:09:42.277 --> 01:09:46.697
believe is over the copper landline. Um, there's many

01:09:46.707 --> 01:09:50.267
neighbors that I have, um, that have, they are back

01:09:50.277 --> 01:09:53.447
up to a hill with trees. They can't get satellite.

01:09:53.457 --> 01:09:56.908
I don't think I can get satellite in my house. So basically

01:09:56.917 --> 01:09:59.806
you're gonna have me have no internet, no cell phone

01:09:59.816 --> 01:10:04.257
no, nothing in my home. Unless I go stand outside of

01:10:04.267 --> 01:10:07.378
my house to make a phone call a lot of times the

01:10:07.388 --> 01:10:11.257
phones um are not very clear and I use my landline

01:10:11.737 --> 01:10:15.687
uh which I still have. Um

01:10:15.687 --> 01:10:20.546
So I request um that you deny this to help support

01:10:20.908 --> 01:10:24.487
um People like myself and the elderly and people that

01:10:24.497 --> 01:10:29.316
can't afford all the newer technology. Thank you. Thank

01:10:29.326 --> 01:10:31.648
you very much for calling in. Could we have our next

01:10:31.658 --> 01:10:35.556
commenter please?

01:10:35.556 --> 01:10:39.737
Our next caller is Joe. We, you may go ahead. Your

01:10:39.767 --> 01:10:42.326
line is open.

01:10:42.326 --> 01:10:49.507
Hi. Um I am Joe. We spelled Joewelsh from Reno, Nevada

01:10:50.187 --> 01:10:52.728
and I'm a phone company, retiree. I worked for over

01:10:52.737 --> 01:10:56.346
40 years with AT&T before that S PC and Pacific Bell

01:10:56.728 --> 01:11:00.467
Last 30 I was an outside technician and I'm against

01:11:00.478 --> 01:11:04.326
both requests by AT&T or at least not for a blanket

01:11:04.336 --> 01:11:08.207
approval for my own personal working experience in

01:11:08.217 --> 01:11:11.586
the Placerville and Soda Springs and other areas. There's

01:11:11.596 --> 01:11:14.287
just as a lot of the other callers have already stated

01:11:14.417 --> 01:11:16.846
there's still no reliable wireless signals in a lot

01:11:16.858 --> 01:11:20.957
of these places. Um and landlines are still the most

01:11:20.967 --> 01:11:23.398
reliable form of communication. They still work when

01:11:23.408 --> 01:11:26.437
the power goes out. I used to advise my customers to

01:11:26.447 --> 01:11:29.787
keep an old fashioned corded phone in a drawer someplace

01:11:29.796 --> 01:11:32.267
that didn't require electricity, you know, in case

01:11:32.277 --> 01:11:35.697
the power went out. Um, and I think I hate to badmouth

01:11:35.777 --> 01:11:38.608
my former employee, but AT&T has shown in the past

01:11:38.618 --> 01:11:41.677
that any savings it gets when it's from a tax break

01:11:42.398 --> 01:11:46.888
or from modern technology. I'm sorry, from in the operating

01:11:46.898 --> 01:11:49.507
costs, it most likely goes to profits and not into

01:11:49.517 --> 01:11:52.917
what's best for its customers, which is unfortunately

01:11:52.927 --> 01:11:54.586
true of a lot of companies. I'm not against modern

01:11:54.596 --> 01:11:57.628
technology, but VoIP and cell phones still have too

01:11:57.638 --> 01:12:00.967
many reliability issues to replace landlines. The time

01:12:00.978 --> 01:12:03.858
has not yet come to move away from landlines. I'm against

01:12:03.868 --> 01:12:08.217
both applications by AT&T. Thank you. Thank you very

01:12:08.228 --> 01:12:10.707
much for calling in. Could we have our next commenter

01:12:10.717 --> 01:12:13.177
please?

01:12:13.177 --> 01:12:16.707
Our next call is Tom Tempo with equality, California

01:12:16.796 --> 01:12:19.677
you may go ahead.

01:12:19.677 --> 01:12:22.187
Thank you so much for having me. My name is Tom Tempo

01:12:22.677 --> 01:12:27.816
Last name is spelled TEM pr A no as in early and

01:12:27.826 --> 01:12:30.138
I am with equality, California. We are the nation's

01:12:30.148 --> 01:12:34.056
largest statewide LGBT Q civil rights organization

01:12:34.148 --> 01:12:37.017
calling in support of at and T and their efforts to

01:12:37.027 --> 01:12:40.917
modernize their networks here in California. Connectivity

01:12:40.927 --> 01:12:44.628
is absolutely critical for all Californians, but particularly

01:12:44.638 --> 01:12:47.957
LGBT plus Californians in more remote parts of the

01:12:47.967 --> 01:12:52.497
state. Good modern networks are required for folks

01:12:52.507 --> 01:12:56.447
to be able to access community and have access to safe

01:12:56.457 --> 01:12:59.978
safe supportive communities and resources, especially

01:12:59.987 --> 01:13:03.346
at a time of increasing attacks on LGBT Q plus youth

01:13:03.358 --> 01:13:06.576
in more rural parts of the state, these youth rely

01:13:06.586 --> 01:13:09.917
on a strong modern network connection to help them

01:13:09.927 --> 01:13:12.987
connect with their peers and get access to necessary

01:13:12.997 --> 01:13:16.437
services. As a young queer person who came out in a

01:13:16.447 --> 01:13:20.007
more rural part of California a long time ago, even

01:13:20.017 --> 01:13:24.138
at that time, I relied on quality internet connection

01:13:24.148 --> 01:13:27.138
to help me find myself and community and that need

01:13:27.148 --> 01:13:31.267
still very much exists. And at and ts efforts to update

01:13:31.277 --> 01:13:34.638
their network will allow queer youth to continue to

01:13:34.648 --> 01:13:38.658
connect here in California. Thank you.

01:13:38.658 --> 01:13:41.187
Thank you very much for calling in. Could we have our

01:13:41.197 --> 01:13:44.346
next commenter please?

01:13:44.346 --> 01:13:47.497
Our next caller is Jennifer Lafort. You may go ahead

01:13:49.858 --> 01:13:53.118
Hi. Um

01:13:53.118 --> 01:13:55.947
I'm here in place of my friend Alan, the artist in

01:13:55.957 --> 01:13:59.648
Yogi who suffered a stroke after living for two years

01:13:59.667 --> 01:14:03.427
50 ft away from a five G antenna in Oakland. He and

01:14:03.437 --> 01:14:06.457
many others cannot use cell phones because of the physical

01:14:06.467 --> 01:14:11.017
pain. They suffer from the M I am very concerned about

01:14:11.027 --> 01:14:13.978
him because he's low income and does not have the resources

01:14:13.987 --> 01:14:17.296
to easily move elsewhere elsewhere is getting harder

01:14:17.306 --> 01:14:20.487
and harder to find a cell phone antenna has spread

01:14:20.497 --> 01:14:24.148
like cancer across our land. He has EMF shielding curtains

01:14:24.158 --> 01:14:27.566
now, but it's not enough if you let AT&T take away

01:14:27.576 --> 01:14:30.517
his landline. He will be cut off from communication

01:14:30.527 --> 01:14:34.007
by phone stuck in his toxic apartment. Is that the

01:14:34.017 --> 01:14:37.546
decision you want to be responsible for less choice

01:14:37.556 --> 01:14:42.207
means less democracy. Uh You will have blood on your

01:14:42.217 --> 01:14:47.228
hands if you approve this petition by AT&T I live in

01:14:47.237 --> 01:14:50.027
Santa Rosa. We've had more than our share of deadly

01:14:50.037 --> 01:14:53.806
wildfires when the cell tower towers go down in natural

01:14:53.816 --> 01:14:56.967
disasters, like they have many times or for other reasons

01:14:56.978 --> 01:15:01.228
Like on February 22nd, when AT&T S network went offline

01:15:01.237 --> 01:15:05.287
nationwide, only copper landlines will work and you

01:15:05.296 --> 01:15:09.207
know,

01:15:09.207 --> 01:15:11.296
thank you very much for calling in today. Could we

01:15:11.306 --> 01:15:16.408
have our next commenter please?

01:15:16.408 --> 01:15:20.908
Ellen mccoy. You may go ahead. Thank you. Good afternoon

01:15:20.917 --> 01:15:23.997
My name is Ellen mccoy. Hold on, let me take it off

01:15:24.007 --> 01:15:27.846
speaker. Uh My name is Ellen mccoy and that's spelled

01:15:27.858 --> 01:15:36.086
Ellen as in Nancy MC capital Koy and I'm from the city

01:15:36.096 --> 01:15:42.326
of your Belinda. I'm calling to oppose AT&T S application

01:15:42.537 --> 01:15:48.368
to remove its uh uh to cease providing traditional

01:15:48.378 --> 01:15:52.836
landline service. In addition to wireless and internet

01:15:52.846 --> 01:15:57.076
service, I also maintain two landlines which are both

01:15:57.086 --> 01:16:01.497
personally and professionally vital without which I

01:16:01.507 --> 01:16:05.247
would be severely hampered. I'm a freelance journalist

01:16:05.467 --> 01:16:10.277
I conduct all interviews via landlines so that they

01:16:10.287 --> 01:16:14.437
can be properly tape recorded and transcribed a process

01:16:14.447 --> 01:16:17.517
that cannot be similarly accomplished with a mobile

01:16:17.527 --> 01:16:22.346
device. But more importantly, on a broader scale landline

01:16:22.358 --> 01:16:25.388
service is unquestionably reliable in virtually all

01:16:25.398 --> 01:16:28.378
circumstances including wildfires, earthquakes. And

01:16:28.478 --> 01:16:32.728
as we recently experienced a massive power outage living

01:16:32.737 --> 01:16:35.908
as I do at the edge, right at the edge of a

01:16:35.917 --> 01:16:39.806
severe high burn area. We have experienced a number

01:16:39.816 --> 01:16:45.257
of incidents in this section. In 2008, more than 200

01:16:45.267 --> 01:16:48.717
homes between uh Yorba Linda and Anaheim Hills were

01:16:48.728 --> 01:16:52.677
destroyed and we were under a several day evacuation

01:16:52.836 --> 01:16:55.927
The only thing that worked at the time were our landlines

01:16:56.326 --> 01:17:00.987
Um Furthermore, landlines are accessible to virtually

01:17:00.997 --> 01:17:04.398
anyone who wishes to contact me. I restrict access

01:17:04.408 --> 01:17:07.787
to my mobile service and share it only those with whom

01:17:07.796 --> 01:17:12.618
I wish to communicate wirelessly um wireless. You know

01:17:12.628 --> 01:17:15.937
I also have a wired security system and as has been

01:17:15.947 --> 01:17:20.457
noted previously, I'll be through in a second.

01:17:20.457 --> 01:17:25.667
Please continue. Ok. Uh I would have to have my wire

01:17:25.677 --> 01:17:28.767
my wired security service replaced, which would be

01:17:28.777 --> 01:17:32.128
thousands of dollars and, and, and an extremely expensive

01:17:32.138 --> 01:17:37.046
endeavor at best at and TS application is short sighted

01:17:37.056 --> 01:17:40.826
and profit driven at worst. It would deprive many Californians

01:17:40.836 --> 01:17:44.546
including myself and many elderly and folks living

01:17:44.556 --> 01:17:48.507
in out of the way places with a valuable and essential

01:17:48.517 --> 01:17:52.408
service. I urge the California Public Utilities Commission

01:17:52.417 --> 01:17:56.267
to reject at and TS application. Thank you very much

01:17:56.967 --> 01:17:59.378
Thank you. Can we have our next commenter, please?

01:18:05.728 --> 01:18:10.596
Our next caller is Emily Amy. You may go ahead. Thank

01:18:10.608 --> 01:18:17.497
you. My name is Emily Amy. Emily AM Y from Yellow County

01:18:18.618 --> 01:18:21.747
The loss of the phone landline service to me will be

01:18:21.757 --> 01:18:25.957
devastating. The landline is critical in my home to

01:18:25.967 --> 01:18:30.957
communicate every day or in an emergency. As a senior

01:18:30.967 --> 01:18:34.207
living in rural YOLO County that loses power multiple

01:18:34.217 --> 01:18:40.467
times a year. Both cell service and internet for me

01:18:40.478 --> 01:18:44.908
are unreliable neighbors and I struggle to find an

01:18:44.917 --> 01:18:48.118
internet provider that can supply consistent internet

01:18:48.128 --> 01:18:52.747
service that does not drop during a Zoom meeting cell

01:18:52.757 --> 01:18:56.667
service in the area of my home is inconsistent and

01:18:56.677 --> 01:19:01.478
so poor one needs to walk outside at least 100 to 300

01:19:01.487 --> 01:19:05.638
ft to get service that does not drop. Yes, the cell

01:19:05.648 --> 01:19:09.267
phone can be connected to the internet but that is

01:19:09.277 --> 01:19:13.638
not a good solution when the it's unreliable internet

01:19:13.648 --> 01:19:17.546
Thank you.

01:19:17.546 --> 01:19:20.326
Thank you very much for calling in. Could we have our

01:19:20.336 --> 01:19:23.138
next commenter, please?

01:19:23.138 --> 01:19:26.237
And our next caller is Ben Silverman. You may go ahead

01:19:27.457 --> 01:19:31.596
Yes. Thank you. Uh My name is Ben Silverman, si LV

01:19:31.608 --> 01:19:36.118
Er, Ma N I live in the Hollywood Hills in Los Angeles

01:19:36.507 --> 01:19:42.336
an area that has an absence or at a minimum spotty

01:19:42.648 --> 01:19:46.947
cell phone reception. We need landlines here to be

01:19:46.957 --> 01:19:51.437
able to call police fire ambulance. Any other emergency

01:19:51.447 --> 01:19:57.497
services as it may be the only way we can get help

01:19:57.556 --> 01:20:01.177
Thank you.

01:20:01.177 --> 01:20:03.228
Thank you very much for calling in today. Could we

01:20:03.237 --> 01:20:06.648
have our next commenter please?

01:20:06.648 --> 01:20:10.638
Our next caller is Larry Todd. You may Go ahead. Larry

01:20:10.648 --> 01:20:14.296
Todd conquered California about two blocks from the

01:20:14.517 --> 01:20:21.898
Green Valley Fault. I'm a retired at and t 1987. As

01:20:21.908 --> 01:20:25.517
such part of my retirement package is a discount on

01:20:25.527 --> 01:20:28.537
both internet and telephone service, which I would

01:20:28.546 --> 01:20:35.487
probably lose. Uh cellular phone service. Always has

01:20:35.497 --> 01:20:41.138
been and always will be unreliable. The only reliable

01:20:41.148 --> 01:20:46.128
is a landline. I have a rotary dial phone in the kitchen

01:20:46.658 --> 01:20:53.457
wall mount post button corded phone in the living room

01:20:53.467 --> 01:20:58.898
a rotary dial phone in the master bedroom.

01:20:58.898 --> 01:21:04.537
Uh Many of what I was going to reference has already

01:21:04.546 --> 01:21:09.707
been covered. But again, cell phones not reliable.

01:21:09.717 --> 01:21:13.747
They're also a noticeable expense that my wife and

01:21:13.757 --> 01:21:19.608
I don't need to incur. Thank you.

01:21:19.608 --> 01:21:21.537
Thank you very much for calling in today. Could we

01:21:21.546 --> 01:21:25.777
have our next commenter, please?

01:21:25.777 --> 01:21:30.158
Our next caller is Ron Mayer. You may go ahead.

01:21:30.158 --> 01:21:34.096
Hello, this is Ron Meyer. Uh, my last name is Ma Y

01:21:34.108 --> 01:21:39.017
er um, can you hear me? Yes, we can. Please continue

01:21:39.767 --> 01:21:43.878
I'm a senior on fixed income. I have AT&T landline

01:21:43.888 --> 01:21:48.826
and a DS L internet connection. I live three miles

01:21:48.836 --> 01:21:51.978
north of Nevada City up and over a path and down to

01:21:51.987 --> 01:21:56.066
Rock Creek. I live along the creek. Uh, there's no

01:21:56.076 --> 01:21:59.846
cell service at my house. Uh, it's about two miles

01:21:59.858 --> 01:22:02.417
away from my house when I went up over that path. That's

01:22:02.427 --> 01:22:05.957
where you lose it. Our whole area shows up on AT&T

01:22:05.967 --> 01:22:10.368
Verizon and T mobile coverage maps, but we don't have

01:22:10.378 --> 01:22:13.046
service and my neighbors which are a higher elevation

01:22:13.056 --> 01:22:16.037
they don't have service. So I put up a 400 ft tower

01:22:16.046 --> 01:22:19.638
I still don't have cell service. There is some microwave

01:22:19.648 --> 01:22:22.167
in our area. But when I talk to the people, they aren't

01:22:22.177 --> 01:22:25.478
willing to come down to my house, they want to go up

01:22:25.487 --> 01:22:29.148
to houses. I live in the trees so Starlink doesn't

01:22:29.158 --> 01:22:32.888
work. I got up the app tried many locations and none

01:22:32.898 --> 01:22:35.917
of it will work. Uh I do have dish but I don't

01:22:35.927 --> 01:22:37.826
have local channels because I couldn't get the dish

01:22:37.836 --> 01:22:41.217
to point in that direction.

01:22:41.217 --> 01:22:44.167
I have no fiber. So in other words, you take away my

01:22:44.177 --> 01:22:48.556
phone. I have nothing. So I'm very frustrated. So please

01:22:48.566 --> 01:22:51.596
reject this application and please investigate the

01:22:51.608 --> 01:22:54.257
cell coverage maps because they are completely wrong

01:22:54.267 --> 01:22:57.858
and a lie that is complicating this issue. Thank you

01:22:57.868 --> 01:23:01.527
Sorry. Thank you very much for calling in today. Could

01:23:01.537 --> 01:23:06.927
we have our next commenter, please?

01:23:06.927 --> 01:23:10.267
Our next caller is Sue Hook, Nevada county supervisor

01:23:10.556 --> 01:23:14.158
You may go ahead. Oh, good afternoon. Thank you. I'm

01:23:14.167 --> 01:23:19.158
calling in opposition of the AT&T relief. This is going

01:23:19.167 --> 01:23:22.187
to be most of our county including excluding our United

01:23:22.197 --> 01:23:24.138
States forest service and other public lands. There

01:23:24.148 --> 01:23:26.427
is going to be at risk of little or no service leaving

01:23:26.437 --> 01:23:30.497
thousands without alternatives to our telecommunication

01:23:30.908 --> 01:23:35.197
at and T is outlining to the public that 7% of households

01:23:35.207 --> 01:23:38.007
served in California is currently using this copper

01:23:38.017 --> 01:23:40.836
based technology in their efforts to simply upgrade

01:23:40.846 --> 01:23:43.806
customers to modern services. This could be years if

01:23:43.816 --> 01:23:47.358
it ever happens in the next in my lifetime in Pim Valley

01:23:47.368 --> 01:23:49.747
I was dropped numerous times. I had to leave and live

01:23:49.757 --> 01:23:51.576
on them sitting on a hill right now so that I can

01:23:51.586 --> 01:23:55.517
talk to you on my landline or on my cell phone. So

01:23:55.527 --> 01:23:57.937
landlines are important. I believe it's a health and

01:23:57.947 --> 01:24:02.997
safety issue to this area for sure. Um And why we do

01:24:03.007 --> 01:24:06.687
realize that we do need to see new technology at some

01:24:06.697 --> 01:24:10.076
point and we know it's costly to maintain what we have

01:24:10.086 --> 01:24:12.457
It's in the public's best interest or well billing

01:24:12.628 --> 01:24:16.197
well being to approve to not approve this designation

01:24:16.487 --> 01:24:21.667
Um We just believe this would just cause terrible disruptions

01:24:21.677 --> 01:24:25.868
to our community as well as being in a high fire, catastrophic

01:24:25.878 --> 01:24:29.128
wildfire and emergency situation. We need to have this

01:24:29.138 --> 01:24:32.427
type of phone so that our first responders have safe

01:24:32.437 --> 01:24:36.187
and reliable access. So with that, we just hope that

01:24:36.197 --> 01:24:39.806
you will really look at this and we urge you to deny

01:24:39.816 --> 01:24:43.737
their applications. Thank you. Thank you very much

01:24:43.747 --> 01:24:45.898
for calling in today. Could we have our next speaker

01:24:45.908 --> 01:24:47.908
please?

01:24:47.908 --> 01:24:51.118
Our next speaker is Vienna Cunningham. You may go ahead

01:24:51.707 --> 01:24:55.017
Yes, please. Um First of all, my dad worked for AT&T

01:24:55.027 --> 01:24:58.187
for 45 years. I think he'd turn over in his grave if

01:24:58.197 --> 01:25:00.556
he thought that AT&T was trying to get rid of its land

01:25:00.566 --> 01:25:04.987
lines. Um, it is a lifeline for us. My husband is 91

01:25:04.997 --> 01:25:08.146
years old and does not use a cell phone. Electricity

01:25:08.157 --> 01:25:11.416
is cut off by PG and E when winds are high, that

01:25:11.427 --> 01:25:14.717
means that, that there's no service. Uh, my cell phone

01:25:14.728 --> 01:25:17.137
has such poor reception that sometimes it cuts off

01:25:17.146 --> 01:25:19.758
in the middle of a call and at our place at Lake

01:25:19.767 --> 01:25:24.077
Tahoe it doesn't work at all. Um Our lives depend on

01:25:24.088 --> 01:25:26.947
our landlines and because they're most reliable. So

01:25:26.956 --> 01:25:29.787
I certainly hope you deny this application. Thank you

01:25:29.798 --> 01:25:32.597
for listening to me.

01:25:32.597 --> 01:25:35.088
Thank you very much for calling in today. Could we

01:25:35.097 --> 01:25:38.528
have our next commenter please?

01:25:38.528 --> 01:25:43.177
Our next caller is Jack Reed. You may go ahead.

01:25:43.177 --> 01:25:49.916
Hi, this is uh Jack Reed Reed. I am the director of

01:25:49.925 --> 01:25:54.876
the nonprofit Community Planet Foundation. I have extreme

01:25:54.887 --> 01:25:59.186
EMF sensitivity so I can't even be beside somebody

01:25:59.197 --> 01:26:05.356
who's using a cell phone. So, um removing the landlines

01:26:05.367 --> 01:26:10.376
would really put people like me in our businesses at

01:26:10.387 --> 01:26:15.467
risk. So I urge you to please reject this application

01:26:15.478 --> 01:26:20.537
by uh AT&T. Thank you.

01:26:20.537 --> 01:26:22.356
Thank you very much for taking the time to call in

01:26:22.367 --> 01:26:26.258
today. Could we have our next speaker, please?

01:26:26.258 --> 01:26:29.347
Our next caller is Eileen timer. You may go ahead.

01:26:30.097 --> 01:26:37.197
Yeah. Um Eileent as in Tom Heim. Er, one question is

01:26:37.206 --> 01:26:40.697
is this being recorded? And can we listen to it later

01:26:40.706 --> 01:26:46.356
Again. Yes. Um, can you tell us how, how we can listen

01:26:46.367 --> 01:26:52.447
to it? It's on the same site that

01:26:52.447 --> 01:26:55.488
a, that we're using right now in a live video feed

01:26:55.497 --> 01:27:06.517
But if you go to, um, www dot cpuc dot C a.gov/pph

01:27:06.646 --> 01:27:09.988
you'll be able to find it there. Ok, great. Yeah, because

01:27:09.997 --> 01:27:14.318
a lot of comments are so helpful. Um, many things,

01:27:14.327 --> 01:27:17.396
three friends of mine currently have, well, have brain

01:27:17.407 --> 01:27:20.798
tumors. One has died, one is dying and one is just

01:27:20.807 --> 01:27:23.916
had surgery and doesn't remember any of her past. So

01:27:23.936 --> 01:27:26.988
saying that cell phones are uh you know, some of us

01:27:26.997 --> 01:27:31.287
do not want to use cell phones and um having my phone

01:27:31.298 --> 01:27:37.146
dependent on power for, for um, and uh ups, how long

01:27:37.157 --> 01:27:42.517
does the UPS actually keep my, keep my uh voice over

01:27:42.646 --> 01:27:45.787
active. And also I'm wondering about security issues

01:27:45.798 --> 01:27:48.568
right now. I'm making a phone call on a landline if

01:27:48.577 --> 01:27:51.528
it's going over the internet. How vulnerable is that

01:27:51.537 --> 01:27:56.258
to hackers? And um another thing in terms of modernizing

01:27:56.267 --> 01:27:59.088
technology

01:27:59.088 --> 01:28:02.478
and some of us, older people are not that are quite

01:28:02.488 --> 01:28:07.267
happy with technology we have now. So AT&T s claim

01:28:07.278 --> 01:28:11.416
that we can't do both is really bizarre to me. Thank

01:28:11.427 --> 01:28:13.978
you.

01:28:13.978 --> 01:28:15.907
Thank you very much for calling in today. Could we

01:28:15.916 --> 01:28:19.787
have our next commenter please?

01:28:19.787 --> 01:28:22.807
Our next caller is David Hutchinson. You may go ahead

01:28:23.606 --> 01:28:29.666
Yes, I asked that the CCPUC deny both applications

01:28:29.677 --> 01:28:32.467
Corporate landlines are the most secure communications

01:28:32.478 --> 01:28:37.146
available to us. Cellular is not secure. When I need

01:28:37.157 --> 01:28:41.258
to make a private call, I use the landline only and

01:28:41.267 --> 01:28:45.228
that's the option need reliable, alternate means of

01:28:45.238 --> 01:28:49.376
communication besides cellular. You know, when, as

01:28:49.387 --> 01:28:51.758
people have been saying, when something goes, goes

01:28:51.767 --> 01:28:55.436
down, you need to have a backup, an alternate way to

01:28:55.447 --> 01:28:59.697
communicate and there's no guarantee how AT&T is going

01:28:59.706 --> 01:29:04.298
to use the money. Uh AT&T has plenty of money. Uh They

01:29:04.307 --> 01:29:07.657
are free and able to develop any additional technology

01:29:07.686 --> 01:29:12.318
they want to in addition to um what they have also

01:29:12.327 --> 01:29:16.728
there are other digital advanced options. Um but there

01:29:16.738 --> 01:29:20.238
are no other landline options. What we already have

01:29:20.568 --> 01:29:24.517
if we let it go away, that's it. It's gone. Personally

01:29:24.528 --> 01:29:27.747
I am more than two kilometers from the switching station

01:29:27.936 --> 01:29:31.717
which means I don't have any digital AT&T options anyway

01:29:32.166 --> 01:29:38.478
Uh I am in Los Angeles, but um you know, this is

01:29:38.488 --> 01:29:44.577
something we need to maintain.

01:29:44.577 --> 01:29:46.548
Thank you very much for calling in today. Could we

01:29:46.557 --> 01:29:50.077
have our next speaker, please?

01:29:50.077 --> 01:29:57.988
Our next caller is Diana Smith. You may go ahead.

01:29:57.988 --> 01:30:02.646
My name is Diana Smith. Can you hear me? Yes, we can

01:30:02.657 --> 01:30:05.867
Please continue. Usually people have a soft voice.

01:30:06.747 --> 01:30:14.568
Uh Gianasmith, there is a saying if it ain't broke

01:30:14.577 --> 01:30:20.356
don't fix it. I have a traditional landline, it never

01:30:20.367 --> 01:30:25.867
loses juice, it never bubbles when the power goes out

01:30:26.137 --> 01:30:30.197
I light some candles, sit in the dark and talk with

01:30:30.206 --> 01:30:37.597
my friends on the phone, I paid $16 for my phone at

01:30:37.606 --> 01:30:43.068
the local discount store and it has lasted for years

01:30:43.166 --> 01:30:48.537
also. It's red and cream colored and it's very cute

01:30:50.197 --> 01:30:54.967
I'm on a fixed income and the lifeline discount really

01:30:54.978 --> 01:31:01.028
helps me balance my budget. Another perk is I never

01:31:01.037 --> 01:31:06.356
worry that I'm being radiated as I talk on my phone

01:31:08.186 --> 01:31:13.456
Americans. Americans are proud of their economy where

01:31:13.467 --> 01:31:16.956
there are choices.

01:31:16.956 --> 01:31:22.338
Don't move this into one size fits all. There is a

01:31:22.347 --> 01:31:30.517
saying, don't put all your eggs in one basket.

01:31:30.517 --> 01:31:32.617
Thank you very much for calling in today. Could we

01:31:32.626 --> 01:31:36.557
have our next speaker, please?

01:31:36.557 --> 01:31:39.537
Our next caller is Lorraine Perez. You may go ahead

01:31:41.427 --> 01:31:48.376
Hi, my name is Laine Per Lorraine. I'm a California

01:31:48.387 --> 01:31:52.896
resident. I believe it is imperative that our state

01:31:55.097 --> 01:32:00.706
have a robust plan in place for transitioning to modern

01:32:00.717 --> 01:32:04.356
technology. It's undeniable that future lies and advanced

01:32:04.367 --> 01:32:07.666
communication networks and every dollar spent on maintaining

01:32:07.677 --> 01:32:11.287
outdated technology is a missed opportunity for investment

01:32:11.298 --> 01:32:13.907
in technologies that will benefit all Californians

01:32:14.088 --> 01:32:17.197
Access to high speed internet is no longer a luxury

01:32:17.436 --> 01:32:21.037
Been a a necessity, especially considering the growing

01:32:21.048 --> 01:32:24.327
demand for online learning, remote work and entertainment

01:32:24.568 --> 01:32:26.896
Older technologies are costly to maintain and just

01:32:26.907 --> 01:32:29.637
not practical, practical for this day and age. But

01:32:29.646 --> 01:32:32.037
I believe it's imperative that California prioritizes

01:32:32.048 --> 01:32:35.206
a plan to transition to modern and more advanced technology

01:32:35.228 --> 01:32:38.528
Thank you.

01:32:38.528 --> 01:32:40.548
Thank you very much for calling in today. Could we

01:32:40.557 --> 01:32:47.088
have our next speaker please?

01:32:47.088 --> 01:32:50.186
Our next caller is Stephanie Slaski. You may go ahead

01:32:51.936 --> 01:32:57.528
Yes. My name is Stephanie Slaski. Stephanie, last name

01:32:57.537 --> 01:33:03.037
is S as in Sam Hlas as in Sam Ky. I'm calling

01:33:03.048 --> 01:33:07.847
to oppose AT&T application. Um I think it's kind of

01:33:07.856 --> 01:33:10.758
a joke that they're talking about this being a burden

01:33:10.767 --> 01:33:16.146
to them. They make billions of dollars a year. Um In

01:33:16.157 --> 01:33:21.376
fact, they talked about their record profits in 2023

01:33:21.488 --> 01:33:29.157
resulting from um five G and fiber growth. Um And recently

01:33:29.166 --> 01:33:32.758
I started noticing a lot of static on my landline.

01:33:32.767 --> 01:33:37.758
I called AT&T and they advised me that the state has

01:33:37.767 --> 01:33:40.617
already told them they don't need to maintain their

01:33:40.626 --> 01:33:45.298
copper line. I said what they said, oh yeah, the state

01:33:45.307 --> 01:33:48.217
told them they don't have to maintain it anymore. So

01:33:48.228 --> 01:33:51.017
if I have a lot of static on the line, that's too

01:33:51.028 --> 01:33:55.646
bad. I should switch to VoIP or a cell phone. And I

01:33:55.657 --> 01:34:00.427
said no, thank you. Um A landline is a lifeline. If

01:34:00.436 --> 01:34:04.747
I call 911 from anything other than a landline, um

01:34:04.827 --> 01:34:08.427
I might not survive. So this is kind of a ridiculous

01:34:08.436 --> 01:34:11.997
situation. They're a very wealthy company and this

01:34:12.008 --> 01:34:17.767
is not a burden. So please oppose. Thank you.

01:34:17.767 --> 01:34:20.697
Thank you very much for calling in to share today before

01:34:20.706 --> 01:34:24.588
going to our next caller. I just want to uh make sure

01:34:24.597 --> 01:34:27.637
folks uh on the phone know that there's roughly 100

01:34:27.646 --> 01:34:31.988
and 70 speakers in the queue right now. Um As I mentioned

01:34:32.278 --> 01:34:37.997
um we're planning to take a uh a stop uh a break

01:34:38.008 --> 01:34:42.706
at 445 and that's, that's definitely a hard stop. So

01:34:42.717 --> 01:34:46.978
I wanna make sure folks who um folks know that and

01:34:46.988 --> 01:34:49.456
are aware of that. Now, can we have our next commenter

01:34:49.467 --> 01:34:52.166
please?

01:34:52.166 --> 01:35:01.697
Our next caller is Larry Ortega. You may go ahead

01:35:01.697 --> 01:35:05.626
again, Larry, I take out your go ahead. Hello. Yes

01:35:06.307 --> 01:35:10.767
this is uh Larry Ortega. I'm one of the foremost experts

01:35:10.778 --> 01:35:15.728
in the state regarding digital vs issues. The C PC

01:35:15.738 --> 01:35:19.508
should reject AT&T S application. Mr Reynolds and the

01:35:19.517 --> 01:35:23.228
A LJ should demand disclosure of conflict of interests

01:35:23.568 --> 01:35:26.318
during this and other proceedings of commenters who

01:35:26.327 --> 01:35:30.068
are receiving funding from AT&T is incumbent for the

01:35:30.077 --> 01:35:32.907
A LJ and the commission to wait commentary that is

01:35:32.916 --> 01:35:37.197
paid for accordingly. Comment, commenters framing their

01:35:37.206 --> 01:35:41.106
support in modernizing the state's networks are obviously

01:35:41.117 --> 01:35:44.497
scripted and have been duped as it relates to the history

01:35:44.657 --> 01:35:47.017
of what could be described as taking the money and

01:35:47.028 --> 01:35:50.416
run AT&T was given billions of dollars under title

01:35:50.427 --> 01:35:54.588
two to upgrade landlines to fiber optics. Before before

01:35:54.597 --> 01:35:57.157
proceeding any further, a full account of what has

01:35:57.166 --> 01:35:59.447
happened to these billions of dollars to upgrade landlines

01:35:59.456 --> 01:36:02.588
to fiber must be provided by an independent audit.

01:36:02.747 --> 01:36:06.456
AT&T has enjoyed decades of hands off regulatory regime

01:36:06.758 --> 01:36:10.287
which has resulted in the CPUC losing 2 to $300 million

01:36:10.298 --> 01:36:12.967
that may have been designated for fiber upgrades to

01:36:12.978 --> 01:36:16.106
the landlines if landlines are shut off. So too are

01:36:16.117 --> 01:36:20.488
the data that will tell us what happened to the ratepayers

01:36:20.497 --> 01:36:24.717
billions of dollars? Thank you. Thank you for calling

01:36:24.728 --> 01:36:32.367
in today. Could we have our next speaker, please?

01:36:32.367 --> 01:36:35.508
And our next caller is Amy Adelson. You may go ahead

01:36:36.436 --> 01:36:43.387
Hi, this is Amy Adelson, am Y Ad Elson. Uh I'm also

01:36:43.396 --> 01:36:45.427
speaking on behalf of the Beaumont Hazen Briarcrest

01:36:45.686 --> 01:36:49.686
coalition in Los Angeles. Disasters happen when there's

01:36:49.697 --> 01:36:54.376
a perfect storm of failings. On February 22nd, AT&T

01:36:54.387 --> 01:36:57.847
experienced massive outages across the state and the

01:36:57.856 --> 01:37:01.537
country during that outage. The San Francisco Fire

01:37:01.548 --> 01:37:04.338
Department issued the following statement. If you are

01:37:04.347 --> 01:37:07.767
an AT&T customer and cannot get through to 911 then

01:37:07.778 --> 01:37:10.548
please try calling from a landline. If that's not an

01:37:10.557 --> 01:37:12.896
option, please try to get a hold of a friend or a

01:37:12.907 --> 01:37:16.008
family member who is a customer of a different carrier

01:37:16.106 --> 01:37:21.706
and ask them to call 911 on your behalf. So that's

01:37:21.717 --> 01:37:24.717
not very efficient during a fire, an earthquake, a

01:37:24.728 --> 01:37:28.407
landslide or a heart attack. And it's also both ironic

01:37:28.416 --> 01:37:31.827
and not reassuring at a time when AT&T is petitioning

01:37:31.838 --> 01:37:36.318
to eliminate landline service in our area, we live

01:37:36.327 --> 01:37:39.318
in a hillside area in Los Angeles that experiences

01:37:39.327 --> 01:37:42.197
frequent power outages because of above ground power

01:37:42.206 --> 01:37:45.978
lines and extreme weather cell service is spotty under

01:37:45.988 --> 01:37:48.997
the best of circumstances. And in many instances is

01:37:49.008 --> 01:37:54.126
not available without wi fi the commission. I, I would

01:37:54.137 --> 01:37:58.867
urge the commission to deny at and TSP positions. Thank

01:37:58.876 --> 01:38:00.988
you so much.

01:38:00.988 --> 01:38:02.778
Thank you very much for calling in today. Could we

01:38:02.787 --> 01:38:06.548
have our next speaker, please? Our next speaker is

01:38:06.557 --> 01:38:10.427
Brenda Gregory. You may go ahead.

01:38:10.427 --> 01:38:15.568
I'm a senior. I have several disabilities. I live alone

01:38:15.717 --> 01:38:21.177
I have no living family or any help. I have lifeline

01:38:21.186 --> 01:38:27.637
landline. My bill has 3.5 times in, in cost in the

01:38:27.646 --> 01:38:31.126
last two years.

01:38:31.126 --> 01:38:34.577
It's all that I have. I have no electronics or cell

01:38:34.588 --> 01:38:37.488
phone. I have multiple major hand damage and couldn't

01:38:37.497 --> 01:38:42.706
use electronics if I had any. If I need 911, this is

01:38:42.717 --> 01:38:48.106
all I have and also to make local necessity calls.

01:38:49.137 --> 01:38:53.807
I ask you to deny this application and at the very

01:38:53.818 --> 01:38:58.217
least if you consider approving it, you need to give

01:38:58.228 --> 01:39:02.838
us to another telephone company that will accommodate

01:39:02.847 --> 01:39:09.017
lifeline landline customers also, please. One size

01:39:09.028 --> 01:39:14.088
does not fit all. Thank you.

01:39:14.088 --> 01:39:16.157
Thank you very much for calling in today. Could we

01:39:16.166 --> 01:39:20.396
have our next speaker please?

01:39:20.396 --> 01:39:23.126
The next caller is Vicky Severs with the EMF safety

01:39:23.137 --> 01:39:26.157
network. You may go ahead. Thank you. Can you hear

01:39:26.166 --> 01:39:30.728
me? Yes, we can. Please continue.

01:39:30.728 --> 01:39:35.597
I'd like to um Oh, Severs, S as in Sam Ieve RSI

01:39:35.847 --> 01:39:38.497
like to point to the commission's environmental and

01:39:38.508 --> 01:39:43.146
social justice action plan, which is founded on assuring

01:39:43.157 --> 01:39:47.787
widespread availability of high quality telecom service

01:39:47.798 --> 01:39:52.626
to all customers who request it. That plan is a safeguard

01:39:52.637 --> 01:39:56.978
against discrimination. And please understand as other

01:39:56.988 --> 01:40:01.407
speakers have said that only fully wired high quality

01:40:01.416 --> 01:40:06.456
connectivity of plain old telephone service is tolerable

01:40:06.467 --> 01:40:10.258
for that, not inconsiderable percent of the population

01:40:10.597 --> 01:40:14.497
that is too sensitive to wireless radiation to use

01:40:14.508 --> 01:40:18.497
cell phones or other wireless devices. Thank you. Please

01:40:18.508 --> 01:40:22.097
deny these requests.

01:40:22.097 --> 01:40:23.947
Thank you very much for calling in today. Could we

01:40:23.956 --> 01:40:28.767
have our next commenter, please?

01:40:28.767 --> 01:40:33.367
My next caller is Patricia Lemon C. You mean? Go ahead

01:40:35.838 --> 01:40:39.657
Hello. Thank you for taking my call in person. I'm

01:40:39.666 --> 01:40:43.697
a legally blind senior living in Simi Valley, California

01:40:43.706 --> 01:40:48.166
belong to a group of independent living and also have

01:40:48.177 --> 01:40:52.088
a California phone program phone which enables me to

01:40:52.097 --> 01:40:55.577
do things. My cell phone will not do. I have a couple

01:40:55.588 --> 01:40:59.657
of reasons. First of all, I have a security system

01:40:59.666 --> 01:41:04.548
tied to this alarm. I also have the landline which

01:41:04.557 --> 01:41:08.537
enables me in an earthquake fire or other emergency

01:41:08.548 --> 01:41:11.896
Historically, the towers in my community are not placed

01:41:11.907 --> 01:41:16.686
properly and I have poor service with this particular

01:41:16.697 --> 01:41:21.827
system. I also um pay bills by phone which enables

01:41:21.838 --> 01:41:25.028
me to input information which a cell phone I could

01:41:25.068 --> 01:41:28.657
do um on the phone because that has limitations on

01:41:28.666 --> 01:41:31.686
a cell phone for the following reasons. I would hope

01:41:31.697 --> 01:41:34.738
that you would appreciate the fact that there are many

01:41:34.747 --> 01:41:38.017
of us out here. I belong to a low vision blind group

01:41:38.287 --> 01:41:41.088
In Simi Valley affiliated with the Braille Institute

01:41:41.626 --> 01:41:45.588
and most of us have also. So thank you for listening

01:41:45.597 --> 01:41:48.747
to us and consider rejecting this application. Bye

01:41:48.758 --> 01:41:51.798
bye. Thank you very much for calling in today. Could

01:41:51.807 --> 01:41:56.508
we have our next speaker, please?

01:41:56.508 --> 01:42:00.157
Our next caller is Anne Thrift. You may go ahead. Yes

01:42:00.166 --> 01:42:03.988
hi. Can you hear me? Yes, we can. Can you please continue

01:42:04.228 --> 01:42:07.228
Yes, thank you. My name is Anne Thrift. I live in the

01:42:07.238 --> 01:42:09.758
Santa Cruz Mountains in a cell dead zone. I'm calling

01:42:09.767 --> 01:42:12.876
on my landline. I live in Santa Cruz County in the

01:42:12.887 --> 01:42:16.758
mountains where nothing else works reliably and nothing

01:42:16.767 --> 01:42:20.217
else works at all in power outages. In Santa Cruz County

01:42:20.228 --> 01:42:23.887
We've had seven disasters in seven years for we with

01:42:23.896 --> 01:42:26.988
weeks long power outages and absolutely no communication

01:42:26.997 --> 01:42:30.617
except landlines. There is a false dichotomy between

01:42:30.626 --> 01:42:33.947
the idea that we can't have broadband and landlines

01:42:33.956 --> 01:42:36.467
I don't understand that at all. Maybe that's city folks

01:42:36.478 --> 01:42:39.186
Well, we're not city folks. That stuff doesn't work

01:42:39.197 --> 01:42:43.327
here. There is no way AT&T is going to bring fiber

01:42:43.338 --> 01:42:45.367
all the way up to this mountain. They've already said

01:42:45.376 --> 01:42:49.517
they won't. Uh I also live in the CV U burn zone

01:42:49.528 --> 01:42:52.798
from the 2020 fire that burned 900 homes and killed

01:42:52.807 --> 01:42:56.238
one person. So clearly, the landline is the only thing

01:42:56.247 --> 01:43:00.568
that is reliable here, which is what the color uh designation

01:43:00.577 --> 01:43:04.238
means. Our county, state and federal representatives

01:43:04.247 --> 01:43:07.238
have filed their opposition to these applications because

01:43:07.247 --> 01:43:09.997
it would affect thousands of people in this county

01:43:12.497 --> 01:43:14.867
Thank you.

01:43:14.867 --> 01:43:16.936
Thank you very much for calling in today. Could we

01:43:16.947 --> 01:43:20.936
have our next speaker, please?

01:43:20.936 --> 01:43:23.758
And our next caller is Rod Souza. You may go ahead

01:43:30.077 --> 01:43:32.517
again, Rod Souza, your line is open. Please check your

01:43:32.528 --> 01:43:37.497
mute button.

01:43:37.497 --> 01:43:42.416
Muuto. Ok, Muuto. Sorry, Rod Souza. It's Ro Ds Ouz

01:43:42.427 --> 01:43:50.577
A and uh my question is, is the puc going to eliminate

01:43:50.626 --> 01:43:54.997
uh or allow AT&T to get rid of landlines when in locations

01:43:55.008 --> 01:43:58.956
like we, where we are, our landline is our really only

01:43:58.967 --> 01:44:02.827
communications. Our cell coverage is terrible. It drops

01:44:02.838 --> 01:44:07.217
all the time. We barely get internet, it drops as well

01:44:07.856 --> 01:44:13.206
Um I don't understand why there's landlines all over

01:44:13.217 --> 01:44:16.478
this country for many years that worked very well.

01:44:17.278 --> 01:44:21.577
Um I could see if something was replaced, then they'd

01:44:21.588 --> 01:44:25.126
have a reason to say that they can drop it but in

01:44:25.137 --> 01:44:28.057
places like where we are, which is in northern California

01:44:28.068 --> 01:44:33.867
I'm in Placerville, California. And our landline even

01:44:33.876 --> 01:44:38.068
is unreliable where we are. The Copp repair is so bad

01:44:38.367 --> 01:44:41.157
It's been getting worse over the last 10 years. This

01:44:41.166 --> 01:44:44.548
past year, five times has our line gone out due to

01:44:44.557 --> 01:44:48.387
water intrusion and then AT&T has to come out anywhere

01:44:48.396 --> 01:44:51.228
from 1 to 2 days to up to three weeks before they

01:44:51.238 --> 01:44:56.106
repair the line by switching copper pair. They

01:44:56.106 --> 01:45:00.967
barely cover the our area in, in maintenance and uh

01:45:00.978 --> 01:45:03.798
something needs to be done. I just don't understand

01:45:03.807 --> 01:45:05.537
it.

01:45:05.537 --> 01:45:08.758
Thank you. Thank you very much for calling in and sharing

01:45:08.767 --> 01:45:14.166
today. Could we have our next speaker, please?

01:45:14.166 --> 01:45:20.738
Our next caller is Diane Berba. You may go ahead.

01:45:20.738 --> 01:45:23.818
Good afternoon. Thank you for taking my call. My name

01:45:23.827 --> 01:45:28.298
is Diane Verba. Last name is spelled V Victor Irv as

01:45:28.307 --> 01:45:33.657
in Victor A, I live in the city limits of Nevada City

01:45:33.666 --> 01:45:37.626
in the Sierra Foothill. I object to the withdrawal

01:45:37.637 --> 01:45:42.177
of the AT&T carrier. Last resort. We are in a very

01:45:42.186 --> 01:45:48.376
large fire, fire prone area. I have AT&T internet and

01:45:48.387 --> 01:45:53.537
landline. When we lose electricity due to storms or

01:45:53.548 --> 01:45:58.967
P SPS, we lose our cell service without the landline

01:45:58.978 --> 01:46:03.856
We would not receive emergency notices or evacuation

01:46:03.867 --> 01:46:09.137
orders from fire. The landline is our only saving grace

01:46:09.238 --> 01:46:14.327
Our modern technology does not work in these circumstances

01:46:14.338 --> 01:46:19.936
It is not reliable. Please deny the AT&T application

01:46:20.057 --> 01:46:24.146
Our lives may depend on it. Thank you so much for allowing

01:46:24.157 --> 01:46:30.146
us courtesy of giving our opinions. Thank you.

01:46:30.146 --> 01:46:32.247
Thank you very much for calling in to share. Could

01:46:32.258 --> 01:46:36.436
we have our next commenter, please?

01:46:36.436 --> 01:46:39.577
Our next caller is Eileen George. You may go ahead

01:46:40.008 --> 01:46:43.767
Hi, can you hear me? Yes, we can. Please continue.

01:46:44.907 --> 01:46:49.447
Um Well, I'm a retired pac bell cord board operator

01:46:49.456 --> 01:46:53.186
a AT&T international operator, a Pacbell, Singular

01:46:53.197 --> 01:46:58.896
wireless and AT&T wireless rep. And I so I've been

01:46:58.907 --> 01:47:02.717
on both sides and I never dreamed I'd hear that they

01:47:02.728 --> 01:47:05.646
would want to shut the landlines off. I have a heart

01:47:05.657 --> 01:47:09.287
machine. I have to have that hooked up. Uh, I'm on

01:47:09.298 --> 01:47:12.117
a hearing impaired phone. I can't hear on my wireless

01:47:12.126 --> 01:47:16.197
phone 25 years ago when we received a letter stating

01:47:16.206 --> 01:47:18.896
about the radiation on the phones, people scoffed at

01:47:18.907 --> 01:47:22.867
it and I said, nah, it's true. Uh, closed caption phones

01:47:22.876 --> 01:47:26.967
for people. Um, you know, it's just, it's just hard

01:47:26.978 --> 01:47:29.537
to believe that. And I know modern technology, but

01:47:29.548 --> 01:47:31.778
like the people say, in the rural areas where they

01:47:31.787 --> 01:47:35.068
at, they have nothing. I hope you will reject this

01:47:35.077 --> 01:47:38.416
I really, really do. We need our landlines. I don't

01:47:38.427 --> 01:47:41.517
want to lose my number. I've had this number for 27

01:47:41.528 --> 01:47:44.978
years. Um, I know I could move it to a wireless but

01:47:44.988 --> 01:47:49.548
why so I can get more radiation anyway. Don't forget

01:47:49.557 --> 01:47:53.008
about the, uh, I'm, I'm retired too and I'm elderly

01:47:53.017 --> 01:47:57.697
myself and, uh, thank you so much. Please reject it

01:47:59.988 --> 01:48:02.206
Thank you so much for calling in today. Could we have

01:48:02.217 --> 01:48:07.057
our next speaker, please? Our next caller is Alan Huddleston

01:48:07.117 --> 01:48:10.588
You may go ahead. Hello? Uh, I'm Allen Huddleston.

01:48:10.597 --> 01:48:16.747
A llenhuddl est on, I live in an area of Calaveras

01:48:16.896 --> 01:48:20.666
County that AT&T wants to drop. Uh, my landline is

01:48:20.677 --> 01:48:24.028
an absolute necessity. I have a cell phone. I, but

01:48:24.037 --> 01:48:26.657
I live in an area that I rarely get a good signal

01:48:26.907 --> 01:48:30.166
Uh, if I need to call for anything, doctor appointment

01:48:30.177 --> 01:48:33.856
hospital care, whatever my cell phone is nearly useless

01:48:34.356 --> 01:48:41.318
So um I really uh I can't really get by without having

01:48:41.327 --> 01:48:44.077
a cellphone right now. My cell phone has a zero signal

01:48:44.367 --> 01:48:49.126
Um I really request that uh the CPUC denies a AT&T

01:48:49.137 --> 01:48:53.008
s application to vacate the uh landline service. Um

01:48:53.017 --> 01:48:56.318
If I'm injured, for example, I could potentially die

01:48:56.387 --> 01:49:01.677
if I can't have a cellphone signal. Um So again, please

01:49:01.686 --> 01:49:07.068
uh uh don't allow AT&T to um vacate the landline. Thank

01:49:07.077 --> 01:49:09.758
you.

01:49:09.758 --> 01:49:11.548
Thank you very much for calling in today. Could we

01:49:11.557 --> 01:49:15.738
have our next speaker, please?

01:49:15.738 --> 01:49:21.068
Our next caller is Jim Strelow. You may go ahead.

01:49:21.068 --> 01:49:26.407
This is Jim S as in Sam Trehlow. I live on the

01:49:26.416 --> 01:49:29.548
island of Alameda as part of neighborhood watch to

01:49:29.557 --> 01:49:32.686
handle emergencies. I have paid for a landline phone

01:49:32.697 --> 01:49:36.177
for 40 years in the eighties. I worked as the Times

01:49:36.186 --> 01:49:40.467
Tribune newspaper in Palo Alto as is manager with a

01:49:40.478 --> 01:49:44.548
Rome phone system during the 89 quake. I was still

01:49:44.557 --> 01:49:47.677
at work with the power out. I went quickly to one of

01:49:47.686 --> 01:49:51.767
our three main emergency physical landline phones and

01:49:52.068 --> 01:49:55.778
as a temporary phone operator, his reporters phoned

01:49:55.787 --> 01:49:59.057
that main landline phone. I transferred such calls

01:49:59.068 --> 01:50:02.606
to the editorial newsroom. I handled other phone call

01:50:02.617 --> 01:50:06.697
inquiries on that landline for three hours until management

01:50:06.706 --> 01:50:10.508
found another worker to handle that landline. I then

01:50:10.517 --> 01:50:13.947
drove home from Palo Alto at Alameda on nearly pitch

01:50:13.956 --> 01:50:17.927
black roadways when the power grid fails. So will the

01:50:17.936 --> 01:50:22.818
internet fail and its voice over IP alternative fail

01:50:23.008 --> 01:50:27.936
The CPUC must keep landlines operational and affordable

01:50:28.258 --> 01:50:32.488
as a major public safety lifeline for us, volunteer

01:50:32.497 --> 01:50:37.077
neighborhood watch captain. Thank you.

01:50:37.077 --> 01:50:39.126
Thank you very much for calling in today. Could we

01:50:39.137 --> 01:50:46.758
have our next speaker, please?

01:50:46.758 --> 01:50:49.617
Our next caller is Michael Rainey. You may go ahead

01:50:52.666 --> 01:50:57.988
Thank you. Um My name is Michael Ranney. It's M IC

01:50:57.997 --> 01:50:59.787
Haelr.

01:50:59.796 --> 01:51:04.937
A Nney, I'm uh with the faculty of UC Berkeley and

01:51:04.945 --> 01:51:09.276
I'm opposed to AT&T s uh requests most strongly, I

01:51:09.287 --> 01:51:12.026
live in Alameda County and I believe the landlines

01:51:12.037 --> 01:51:16.175
are crucial in terms of emergency, even in urban areas

01:51:16.186 --> 01:51:19.326
like the one I live in after an earthquake or a major

01:51:19.335 --> 01:51:22.366
fire. It's likely that a cell phone tower, cellphone

01:51:22.376 --> 01:51:26.346
towers will be disabled or unusable um due to being

01:51:26.355 --> 01:51:30.306
swamped, especially uh even if they are usable. And

01:51:30.317 --> 01:51:32.417
we were actually told that in an emergency, we're supposed

01:51:32.426 --> 01:51:35.377
to call people from outside of our area like in other

01:51:35.385 --> 01:51:39.027
states and so forth so that others from California

01:51:39.037 --> 01:51:42.205
can use them as a conduit to let them know what's going

01:51:42.216 --> 01:51:44.885
on and get back to other people in California when

01:51:44.896 --> 01:51:47.835
the lines are down and swamped. So we're actually being

01:51:47.847 --> 01:51:50.705
told something different now from what emergency responders

01:51:50.716 --> 01:51:55.106
have told us in the past. And so I think that without

01:51:55.116 --> 01:52:00.116
AT&T as our cor it will be in terrible shape. Uh landlines

01:52:00.127 --> 01:52:03.597
are important even in densely populated areas and the

01:52:03.606 --> 01:52:07.246
rationale for having them is really not changed. And

01:52:07.256 --> 01:52:09.416
for instance, in the Berkeley Hills, there was a fire

01:52:09.425 --> 01:52:12.735
in which 3000 homes were destroyed. And that will be

01:52:12.746 --> 01:52:15.455
tiny compared to what might happen if the Loman Pria

01:52:15.595 --> 01:52:18.476
earthquake occurs around here. Uh, there are estimates

01:52:18.485 --> 01:52:22.196
that there could be 6000 deaths around here. And, uh

01:52:22.205 --> 01:52:24.556
I think it's really important that you keep that in

01:52:24.565 --> 01:52:28.625
mind because if there's a huge loss of life, uh, CPUZ

01:52:28.636 --> 01:52:31.157
will be blamed for it and they will be justifiably

01:52:31.166 --> 01:52:33.985
blamed for it if having landlines could have saved

01:52:33.996 --> 01:52:38.726
a bunch of lives. So please reject the AT&T CLR application

01:52:38.976 --> 01:52:42.026
They've made many profits at our expense and I think

01:52:42.037 --> 01:52:45.556
they continue to owe us this service. So please keep

01:52:45.565 --> 01:52:50.095
the landline. It's got better reception than most cell

01:52:50.106 --> 01:52:54.047
phones as it is. And when it goes out, even PG and

01:52:54.056 --> 01:52:57.205
E will call us on the landline and say when the very

01:52:57.537 --> 01:53:01.187
much turn on. So that's the reason for us to keep that

01:53:02.026 --> 01:53:05.577
I've got 100 and 60 people on the phone yet. I'm sorry

01:53:06.065 --> 01:53:07.875
Thank you very much for calling in and sharing. We

01:53:07.886 --> 01:53:10.186
very much appreciate it. Could we have our next speaker

01:53:10.196 --> 01:53:12.795
please?

01:53:12.795 --> 01:53:15.176
Our next caller is Thomas Brown with the Curtain County

01:53:15.186 --> 01:53:18.886
Board of Supervisors. You may go ahead.

01:53:18.886 --> 01:53:20.777
Yes, I'm Thomas from calling on behalf of the Kern

01:53:20.787 --> 01:53:23.117
County Board of Supervisors to request that the CPU

01:53:23.226 --> 01:53:26.287
reject at and TS application for relief of its carrier

01:53:26.295 --> 01:53:29.837
of last resort obligations. This application will disproportionately

01:53:29.845 --> 01:53:32.575
impact rural communities throughout California here

01:53:32.587 --> 01:53:35.287
in Kern. There are roughly 55 communities that would

01:53:35.295 --> 01:53:38.747
be impacted by at and TS requested action. Many of

01:53:38.756 --> 01:53:42.247
our role customers have few market options when choosing

01:53:42.256 --> 01:53:44.867
quality affordable telecommunication services to suit

01:53:44.875 --> 01:53:48.375
their unique needs during an emergency such as a natural

01:53:48.386 --> 01:53:50.837
disaster or electrical power outage. Customers. And

01:53:50.845 --> 01:53:53.617
first responders need reliable access to 911 and 211

01:53:53.625 --> 01:53:56.236
service including the ability to receive alerts and

01:53:56.247 --> 01:53:59.466
notifications. Landlines are the most reliable communications

01:53:59.476 --> 01:54:02.095
tool in the safety net. Arsenal relief should not be

01:54:02.106 --> 01:54:05.136
granted to AT&T without securing widespread and equitable

01:54:05.147 --> 01:54:07.825
alternatives for all Californians but particularly

01:54:07.837 --> 01:54:10.625
for our rural communities. Much of rural current is

01:54:10.636 --> 01:54:12.875
underserved and lacks universal access to reliable

01:54:12.886 --> 01:54:15.655
secure networks for these reasons. The board of supervisors

01:54:15.666 --> 01:54:19.045
respectfully asks that the CPUC reject A T and C's

01:54:19.057 --> 01:54:23.295
applications. Thank you.

01:54:23.295 --> 01:54:25.466
Thank you so much for calling in today. Could we have

01:54:25.476 --> 01:54:29.997
our next speaker, please?

01:54:29.997 --> 01:54:34.966
Our next caller is Brian Ito. You may go ahead.

01:54:34.966 --> 01:54:38.905
Yes. Uh My name is Brian Ito Bryan. Last name is Ito

01:54:39.466 --> 01:54:41.545
I just want to speak in support of the application

01:54:41.557 --> 01:54:46.006
by AT&T. I do believe in modernization uh being important

01:54:46.016 --> 01:54:48.986
for all companies and customers to support innovation

01:54:49.916 --> 01:54:54.905
Um And my understanding is with relief from the application

01:54:54.916 --> 01:54:58.476
We as customers will not lose our landline home phones

01:54:58.736 --> 01:55:02.807
neither one will access nor battery backup power. I

01:55:02.815 --> 01:55:05.766
believe that if the relief is not given that will slow

01:55:05.777 --> 01:55:09.587
down again, the monetization to all communities including

01:55:09.636 --> 01:55:13.027
urban and sw

01:55:13.027 --> 01:55:16.315
I also heard that the United Kingdom is discontinuing

01:55:16.327 --> 01:55:20.056
their copper landline service next year. So I think

01:55:20.065 --> 01:55:26.395
we should be part of that movement. Thank you.

01:55:26.395 --> 01:55:28.447
Thank you very much for calling in today. Could we

01:55:28.457 --> 01:55:32.207
have our next speaker, please?

01:55:32.207 --> 01:55:35.106
Our next caller is Matthew Wisely with Japanese American

01:55:35.116 --> 01:55:38.976
Citizen League. You may go ahead.

01:55:38.976 --> 01:55:44.137
Hi. Yes, my name is Matthew Wesley. M att Hewweisbly

01:55:44.197 --> 01:55:46.707
I live in Orange County and work for the Japanese American

01:55:46.715 --> 01:55:49.697
Citizens League or JC. We're the nation's oldest and

01:55:49.707 --> 01:55:51.866
largest Asian American civil rights org and we are

01:55:51.875 --> 01:55:55.236
in support of at and TS applications. Many of our community

01:55:55.246 --> 01:55:57.815
members and family members as well as staff have been

01:55:57.827 --> 01:56:00.537
affected by the need for higher quality broadband access

01:56:00.546 --> 01:56:02.996
In fact, our headquarters which is in San Francisco's

01:56:03.007 --> 01:56:06.257
Japan Town has used AT&T for many years as a service

01:56:06.267 --> 01:56:08.827
provider, but we've had to start looking at alternatives

01:56:08.835 --> 01:56:11.207
because of the many issues that have come with the

01:56:11.215 --> 01:56:13.736
outdated wiring that's being used in the area. And

01:56:13.746 --> 01:56:15.726
of course, because of the pandemic, we've seen the

01:56:15.895 --> 01:56:19.335
need for broadband access for many of our members to

01:56:19.346 --> 01:56:21.356
be able to do basic things like work and attend school

01:56:21.366 --> 01:56:23.707
from home. And we believe that funds should be put

01:56:23.715 --> 01:56:26.166
towards new technologies that make connectivity, wireless

01:56:26.176 --> 01:56:28.965
access and communications accessible to everyone everywhere

01:56:29.246 --> 01:56:32.037
And that isn't to say that as these updates are needed

01:56:32.046 --> 01:56:34.406
that service shouldn't continue for people who need

01:56:34.416 --> 01:56:37.815
it because that would be of course dangerous and irresponsible

01:56:37.827 --> 01:56:40.207
But there should be a plan in place to bring users

01:56:40.215 --> 01:56:43.156
of all in all areas up to the current technologies

01:56:43.166 --> 01:56:45.846
and make sure that everyone has basic and reliable

01:56:45.856 --> 01:56:48.465
access to internet and phone services. Thank you very

01:56:48.546 --> 01:56:51.356
much.

01:56:51.356 --> 01:56:53.327
Thank you very much for calling in today. Could we

01:56:53.335 --> 01:56:56.546
have our next speaker, please?

01:56:56.546 --> 01:56:59.726
Our next caller is Jackson Nut Beers. You may go ahead

01:57:01.906 --> 01:57:05.025
Good afternoon. My name is Jackson Nair, speaking on

01:57:05.037 --> 01:57:07.186
behalf of the San Francisco Chamber of Commerce in

01:57:07.197 --> 01:57:09.726
support of AT&T S applications before the California

01:57:09.736 --> 01:57:12.965
Public Utilities Commission. Access to high speed internet

01:57:12.976 --> 01:57:16.017
is vital for communities to thrive in today's digital

01:57:16.025 --> 01:57:18.916
economy. AT&T S commitment to expanding fiber optic

01:57:18.926 --> 01:57:21.846
networks aligns with the San Francisco Chambers. Goals

01:57:21.856 --> 01:57:23.916
of fostering innovation and economic growth for all

01:57:23.926 --> 01:57:27.596
Californians enhanced connectivity for at and TS expansion

01:57:27.787 --> 01:57:31.156
Init initiatives will increase productivity and competitive

01:57:31.166 --> 01:57:34.957
statewide fiber internet infrastructure benefits extend

01:57:34.965 --> 01:57:38.065
beyond business, bridging the digital divide and fostering

01:57:38.077 --> 01:57:40.957
social inclusion. We urge the California Public Utilities

01:57:40.965 --> 01:57:43.676
Commission to fully support at and TS applications

01:57:43.686 --> 01:57:46.976
to expand fiber internet access by empowering businesses

01:57:46.986 --> 01:57:49.476
and communities. This initiative will traject California

01:57:49.486 --> 01:57:52.507
towards a brighter, more connected future. Thank you

01:57:54.145 --> 01:57:55.965
Thank you very much for calling in today. Could we

01:57:55.976 --> 01:58:01.125
have our next speaker please?

01:58:01.125 --> 01:58:03.996
Our next caller is John mcpherson with Alliance on

01:58:04.007 --> 01:58:06.895
Aging. You may go ahead.

01:58:06.895 --> 01:58:09.565
Thank you. I'm the Executive Director of Alliance on

01:58:09.577 --> 01:58:12.757
Aging, which is a senior services nonprofit in Monterey

01:58:12.767 --> 01:58:19.356
County. I urge you to deny the petition. As other commentators

01:58:19.366 --> 01:58:24.676
have said we are a rural county. We have been subjected

01:58:24.686 --> 01:58:28.866
to many natural disasters. And it's hard for me to

01:58:28.875 --> 01:58:32.916
explain the insecurity that seniors in our community

01:58:32.926 --> 01:58:35.846
have over this initiative and it does not seem like

01:58:35.856 --> 01:58:38.787
the right solution at this time. Thank you very much

01:58:40.707 --> 01:58:42.835
Thank you very much for calling in today. Could we

01:58:42.846 --> 01:58:46.577
have our next speaker, please?

01:58:46.577 --> 01:58:49.796
Our next caller is Peter Shustack. You may go ahead

01:58:51.787 --> 01:58:53.436
Ok.

01:58:53.436 --> 01:58:58.246
Oh, hi. Um

01:58:58.246 --> 01:59:01.257
Can you hear me? Yes, we can, please continue. Ok.

01:59:02.007 --> 01:59:08.406
Yeah, I'm Peter S Shustack. Sch us T AC K in San

01:59:08.416 --> 01:59:13.125
Luis Obispo. And I'm calling because I've had, I'm

01:59:13.137 --> 01:59:17.637
a blind senior. I've had a landline for over 50 years

01:59:17.827 --> 01:59:22.257
and I'm not computer trained. And so I depend on my

01:59:22.267 --> 01:59:26.577
landline. I'd say I don't use social media and I depend

01:59:26.585 --> 01:59:29.416
on my unlisted landline so people can find me and get

01:59:29.426 --> 01:59:33.835
a hold of me. And we've had many outages both planned

01:59:33.845 --> 01:59:37.406
and unplanned here in this area by PG and E. And so

01:59:37.416 --> 01:59:41.646
I think it's really important that we keep our landlines

01:59:41.656 --> 01:59:45.737
intact and uh I really hope that uh whatever I mean

01:59:45.747 --> 01:59:50.955
I want uh technology to improve, but uh don't uh lose

01:59:50.965 --> 01:59:57.095
the landlines. Let's keep our landlines.

01:59:57.095 --> 02:00:01.016
Thank you very much for calling in today before continuing

02:00:01.416 --> 02:00:08.516
I just want to uh note that uh we have over 130

02:00:08.737 --> 02:00:13.325
people waiting in line still. I um we are ending at

02:00:13.656 --> 02:00:18.715
uh 445. I'm still gonna keep um keep the time limit

02:00:18.727 --> 02:00:23.636
to, to one minute. I don't think uh reducing that will

02:00:23.646 --> 02:00:26.955
help people explain or share their story sufficiently

02:00:27.335 --> 02:00:29.955
So, uh I don't want to do that, but I do wanna

02:00:29.965 --> 02:00:34.186
as a courtesy uh give some of the folks who maybe later

02:00:34.195 --> 02:00:37.945
on uh in that list a time check. Could we please have

02:00:37.955 --> 02:00:40.916
our next speaker?

02:00:40.916 --> 02:00:45.607
Our next caller is Yvo home. You may go ahead.

02:00:45.607 --> 02:00:52.997
Hello De Bos Holm. Deb as in boy, Os Holm. Um you

02:00:53.006 --> 02:00:56.737
can hear me right. Yes, we can. Please continue those

02:00:56.997 --> 02:01:00.085
famous lines. I strongly oppose both applications by

02:01:00.095 --> 02:01:03.186
at and T the puc is our only avenue to protect us

02:01:03.195 --> 02:01:06.867
from losing these absolutely necessary services. Please

02:01:06.877 --> 02:01:10.516
deny these applications. If these two types of services

02:01:10.636 --> 02:01:15.450
co are and c are stopped. It's severe affects and disenfranchises

02:01:15.460 --> 02:01:19.631
specific sectors of society, elderly seniors, people

02:01:19.641 --> 02:01:23.112
with health conditions and or disabilities, rural areas

02:01:23.291 --> 02:01:26.460
and people living on low or restricted income. There

02:01:26.470 --> 02:01:30.825
are no other safe options, sell and voice over internet

02:01:30.835 --> 02:01:33.516
protocol. Phones are not reliable at this time while

02:01:33.526 --> 02:01:35.546
listening to people calling in. You've already heard

02:01:35.556 --> 02:01:39.845
how AT&T is behaving as if this is already a done deal

02:01:39.857 --> 02:01:43.037
They don't have to uh don't need to connect any landlines

02:01:43.046 --> 02:01:46.345
nor maintain them. This is not an either or situation

02:01:46.357 --> 02:01:49.987
Sadly, AT&T, as a company is not interested in people

02:01:49.997 --> 02:01:52.825
otherwise, AT&T would have made a business plan that

02:01:52.835 --> 02:01:55.306
use funds to maintain these services as well as to

02:01:55.316 --> 02:01:58.627
provide funds to modernize rather than arbitrarily

02:01:58.636 --> 02:02:01.857
cutting these two services to huge swaths of California

02:02:04.256 --> 02:02:07.426
quickly maintaining landlines and modern ma can move

02:02:07.436 --> 02:02:11.306
forward in parallel. So I asked the puc, please deny

02:02:11.416 --> 02:02:15.936
and hold AT&T accountable. Thank you. Thank you very

02:02:15.945 --> 02:02:18.227
much for calling in the sheriff. Could we have our

02:02:18.237 --> 02:02:24.916
next speaker please?

02:02:24.916 --> 02:02:27.566
Our next caller is Christopher Negri with the California

02:02:27.575 --> 02:02:29.896
Partnership to end domestic violence. You may go ahead

02:02:31.497 --> 02:02:34.227
Hello, I'm Chris Negri on behalf of the California

02:02:34.237 --> 02:02:37.276
Partnership and Domestic Violence. I'm calling to express

02:02:37.287 --> 02:02:40.916
our strong opposition to AT&T s application. Landline

02:02:40.926 --> 02:02:43.497
service is essential for survivors of domestic violence

02:02:43.506 --> 02:02:45.896
and sexual assault who are reaching out for essential

02:02:45.906 --> 02:02:48.997
and life saving services. Cell phone coverage is not

02:02:49.006 --> 02:02:51.526
reliable in many parts of our communities. And when

02:02:51.537 --> 02:02:53.705
survivors are seeking support, they should be able

02:02:53.715 --> 02:02:56.936
to rely on the phone system to connect their call for

02:02:56.945 --> 02:03:00.636
24 7 crisis support removing this reliability would

02:03:00.646 --> 02:03:02.977
have devastating consequences for the safety and well

02:03:02.987 --> 02:03:05.737
being of survivors. And it would also create tremendous

02:03:05.747 --> 02:03:08.227
challenges for the victim service providers and advocates

02:03:08.237 --> 02:03:11.705
that support survivors. We urge the commission to reject

02:03:11.715 --> 02:03:14.506
this request and ensure that our communities are able

02:03:14.516 --> 02:03:17.737
to continue to access reliable landline services. Thank

02:03:17.747 --> 02:03:20.357
you.

02:03:20.357 --> 02:03:22.526
Thank you very much for calling in today. Could we

02:03:22.537 --> 02:03:29.345
have our next commenter, please?

02:03:29.345 --> 02:03:32.146
Our next caller is Donna Schumacher. You may go ahead

02:03:33.195 --> 02:03:35.857
Hi. Yes. Uh Thanks for taking my call. I live in uh

02:03:35.867 --> 02:03:38.127
Larkspur. I'm one of the few folks that have called

02:03:38.136 --> 02:03:41.636
in that are, they're not, I don't, I'm not in a rural

02:03:41.646 --> 02:03:45.747
area but I'm in uh Larkspur right north of San Francisco

02:03:45.886 --> 02:03:49.877
And I have had landlines for uh for years now and it's

02:03:49.886 --> 02:03:53.705
been a godsend. I have a medical condition that my

02:03:53.715 --> 02:03:56.676
physicians have advised me to stay away from high frequency

02:03:56.686 --> 02:03:59.465
emissions as much as possible, which I've been doing

02:03:59.575 --> 02:04:02.465
without a smart meter and with, with uh no, uh you

02:04:02.477 --> 02:04:04.997
know, I don't use a smartphone either and I've had

02:04:05.006 --> 02:04:07.566
these landlines, 11 of which I've used for business

02:04:07.575 --> 02:04:10.465
which I'm retiring from. But the other, uh the other

02:04:10.477 --> 02:04:15.127
one uh is my personal line and it has been a godsend

02:04:15.136 --> 02:04:18.926
for me. And, and when, whenever the power goes out

02:04:18.936 --> 02:04:22.127
these phones stay on and whenever the power goes out

02:04:22.136 --> 02:04:24.965
my neighbors who live on either side of me, come over

02:04:24.977 --> 02:04:29.271
here to use my phone because little five volts that's

02:04:29.281 --> 02:04:33.271
part of the phone uh system uh is really a, a godsend

02:04:33.281 --> 02:04:35.811
for them too so that they can, you know, they can reach

02:04:35.820 --> 02:04:40.131
people that they need to. So please, uh uh don't let

02:04:40.141 --> 02:04:45.311
AT&T assume that, you know that it's an either or situation

02:04:45.502 --> 02:04:50.585
that either they do technology, high improved technology

02:04:50.595 --> 02:04:55.085
which is good or they, uh, or, or they uh cut out

02:04:55.095 --> 02:04:58.136
the landlines. So, uh, it doesn't, they can do both

02:04:58.146 --> 02:05:00.287
I'm sure that they can do both. Thank you very much

02:05:01.117 --> 02:05:03.455
Thank you so much for calling in. Could we have our

02:05:03.465 --> 02:05:09.977
next speaker, please?

02:05:09.977 --> 02:05:14.156
Our next caller is Daniel Sore. You may go ahead. Good

02:05:14.166 --> 02:05:19.816
afternoon. My name is Daniel Creel spelled Daniels

02:05:19.936 --> 02:05:25.497
IP Pr Elle. I'm calling today to reiterate how at and

02:05:25.506 --> 02:05:28.796
ts caller application aims to modernize our state's

02:05:28.806 --> 02:05:32.977
communications network, removing the obligations and

02:05:32.987 --> 02:05:36.357
investing in technologies like fiber optics are meant

02:05:36.367 --> 02:05:39.977
to keep California competitive and bridge the harmful

02:05:39.987 --> 02:05:43.705
digital divide. The transition for existing at risk

02:05:43.715 --> 02:05:47.215
customers is also meant to be very smooth, allowing

02:05:47.227 --> 02:05:50.335
them to maintain access to their essential home phone

02:05:50.345 --> 02:05:55.176
voice and 911 services. So I urge the commission to

02:05:55.186 --> 02:05:58.455
consider how approving at and ts cooler application

02:05:58.627 --> 02:06:02.056
could create a more equitable and advanced communication

02:06:02.066 --> 02:06:07.037
network for all Californians. Thank you so much.

02:06:07.037 --> 02:06:08.987
Thank you very much for calling in today. Could we

02:06:08.997 --> 02:06:12.016
have our next speaker, please?

02:06:12.016 --> 02:06:15.477
Our next caller is Luis Velazquez. You may go ahead

02:06:17.695 --> 02:06:20.227
This is Louise

02:06:20.227 --> 02:06:24.965
and I'm calling because I have a lot of technology

02:06:25.176 --> 02:06:30.085
I like it. I have AT&T fiber, but I'm opposed to this

02:06:30.095 --> 02:06:34.977
because in emergencies, we've lost our AT&T fiber.

02:06:35.256 --> 02:06:39.867
We've lost cell phones. We're right next to a high

02:06:39.886 --> 02:06:45.487
risk fire area. We've also had numerous P SPS outages

02:06:45.997 --> 02:06:50.316
and for emergency communications for our neighbors

02:06:50.325 --> 02:06:54.276
and ourselves, which we're not, by the way, in a rural

02:06:54.287 --> 02:06:59.436
area, but have lost power and fiber numerous times

02:06:59.445 --> 02:07:06.215
with power to power. So I'm opposed. Thank you.

02:07:06.215 --> 02:07:08.127
Thank you very much for calling in today. Could we

02:07:08.136 --> 02:07:13.006
have our next speaker, please?

02:07:13.006 --> 02:07:15.465
Our next caller is Cynthia Wayne. You may go ahead

02:07:16.386 --> 02:07:19.646
Oh, hi. Thank you very much. I'm Cynthia Wayne. It's

02:07:19.656 --> 02:07:23.727
wain and uh my second point first, which is that I

02:07:23.737 --> 02:07:29.686
do hope you will uh look into um, it,

02:07:29.686 --> 02:07:35.176
which do we say people not? I'm sorry, lost my thought

02:07:35.266 --> 02:07:40.656
Um I ha I have a little trouble, um, people perhaps

02:07:40.666 --> 02:07:44.357
having ulterior motives that includes um, both AT&T

02:07:44.367 --> 02:07:48.436
and colors and um, if you do go through with something

02:07:48.445 --> 02:07:51.776
like this or proceed, um I think AT&T owes us a financial

02:07:51.787 --> 02:07:56.676
statement. Um If there could be any proof that uh really

02:07:56.686 --> 02:07:59.747
what they might save, you know, would actually be going

02:07:59.756 --> 02:08:02.575
toward investing in the future or if it's going into

02:08:02.585 --> 02:08:05.677
political donations, uh which they do to or profits

02:08:05.687 --> 02:08:09.447
which people have suggested. Um So my main point was

02:08:09.457 --> 02:08:12.736
just that where I live is not a rural area, but I

02:08:12.746 --> 02:08:17.296
don't have good um, cell coverage. My T mobile, um

02:08:17.306 --> 02:08:20.177
even with a booster and a five G phone is just not

02:08:20.187 --> 02:08:23.596
reliable, even though I live in Los Altos Hills. Um

02:08:23.605 --> 02:08:27.365
my house looks out over the entire Silicon Valley.

02:08:27.667 --> 02:08:29.526
So

02:08:29.526 --> 02:08:32.105
thank you, you can tell I'm opposed. Thank you very

02:08:32.115 --> 02:08:35.256
much. Bye bye. Thank you very much for calling in.

02:08:35.266 --> 02:08:40.046
Could we have our next speaker, please? Our next caller

02:08:40.056 --> 02:08:43.155
is Beck Levin with Dale mcintosh Center. You may go

02:08:43.167 --> 02:08:45.226
ahead.

02:08:45.226 --> 02:08:49.927
Hello, my name is Beck Levin spelled Bec as in Canary

02:08:49.937 --> 02:08:53.405
K as in kite, L as in Larry, E as in elephant

02:08:53.417 --> 02:08:55.736
V as in Victor, I as in icicle and N as in

02:08:55.746 --> 02:08:58.385
Nancy. I am the systems change advocate for the Dale

02:08:58.395 --> 02:09:01.375
mcintosh Center in Orange County, California. And I'd

02:09:01.385 --> 02:09:06.145
like to urge opposition to the current request. Consumers

02:09:06.167 --> 02:09:09.187
that we have are using the service as their only connection

02:09:09.197 --> 02:09:11.787
to the outside world and this is not in rural communities

02:09:11.796 --> 02:09:15.026
This is in Orange County, so well within cell tower

02:09:15.037 --> 02:09:18.855
range. I agree with everyone that stated that cells

02:09:18.865 --> 02:09:21.312
are unreliable in emergency. I also, I want to point

02:09:21.322 --> 02:09:27.871
out that everyone, most folks who are um talking to

02:09:27.881 --> 02:09:31.851
talking about uh concerns are folks that are talking

02:09:31.861 --> 02:09:34.750
about emergency situations where those who are supporting

02:09:34.760 --> 02:09:38.490
AT&T are saying, oh, we should modernize. So to me

02:09:38.500 --> 02:09:42.280
emergency situations come first. Uh landlines are attached

02:09:42.292 --> 02:09:45.421
to a location which is integral for 911 calls, especially

02:09:45.431 --> 02:09:48.635
if they get cut off and rural Californians need landlines

02:09:48.645 --> 02:09:52.427
most especially people with disabilities. So cutting

02:09:52.437 --> 02:09:54.855
off the service is cutting off lifelines for folks

02:09:54.865 --> 02:09:58.816
Um and I must say that uh I do oppose. Thank you

02:09:58.826 --> 02:10:01.736
so much for hearing me.

02:10:01.736 --> 02:10:04.905
Thank you very much for calling in today. Could we

02:10:04.917 --> 02:10:08.037
have our next speaker, please?

02:10:08.037 --> 02:10:12.516
Our next speaker is Fen Chou Yun. You may go ahead

02:10:12.927 --> 02:10:18.615
Hello. My Korean name is Sysan DC Hayy Un Report. I

02:10:18.625 --> 02:10:21.226
speak fast with the accent. I declare on the penalty

02:10:21.236 --> 02:10:23.506
of perjury of the laws of the state of California that

02:10:23.516 --> 02:10:25.917
the following statements in this public forum are true

02:10:25.927 --> 02:10:28.635
and correct proof is in the pudding if cell phones

02:10:28.645 --> 02:10:31.605
are better, no landlines, customers should exist but

02:10:31.615 --> 02:10:33.796
it's not obsolete. Although they have motorcycles,

02:10:33.806 --> 02:10:37.336
radio V TV, S pencil V pens, Taekwondo V guns, the

02:10:37.516 --> 02:10:40.467
bombs, sex is not obsolete. Although they have tested

02:10:40.476 --> 02:10:43.846
babies, we are not obsolete although A I will be smarter

02:10:43.855 --> 02:10:46.796
than us. Landline is not obsolete. Although they have

02:10:46.806 --> 02:10:50.427
cell phones call from page 29 of AT&T S application

02:10:50.437 --> 02:10:54.855
with one word relief, edit code AT&T California's call

02:10:55.197 --> 02:10:59.447
obligation relief is unnecessary to ensure connectivity

02:10:59.457 --> 02:11:04.586
for the 99.9 point 9% of consumers in the 18 California

02:11:04.596 --> 02:11:07.336
service territory who can choose at least one voice

02:11:07.346 --> 02:11:11.266
alternatives to pass unquote quote, quote of a federal

02:11:11.276 --> 02:11:16.976
judge from page 67 of the attachment to May 24th 2023

02:11:16.986 --> 02:11:20.687
motion in the dark code. They were then quote explained

02:11:20.697 --> 02:11:24.806
to unquote Dr Israel who accepted the defendant's reasoning

02:11:24.816 --> 02:11:27.746
and overlooked the fact that showed he was not comparing

02:11:27.756 --> 02:11:31.326
apples to apples unquote,

02:11:31.326 --> 02:11:34.326
comparing apples and oranges lens on and cell phones

02:11:34.336 --> 02:11:37.355
are in two separate markets. We don't need another

02:11:37.365 --> 02:11:40.447
AT&T lemma in the citrus food market. Greed is good

02:11:40.457 --> 02:11:43.155
it towards public, good new technology to make. Excuse

02:11:43.467 --> 02:11:46.306
me sir. Can you please wrap up people who eat more

02:11:46.316 --> 02:11:50.062
carrots have lower lung cancer and I make tons of money

02:11:50.072 --> 02:11:52.131
selling carrots. People make twists to be selfish,

02:11:52.211 --> 02:11:54.431
self interested and bow down to the money. So money

02:11:54.441 --> 02:11:57.552
gets power, competition is not efficient competition

02:11:57.562 --> 02:12:00.770
creates. Thank you very much for calling in, sir. I'm

02:12:00.780 --> 02:12:05.441
sorry, we have to, I've got over 100 people. Thank

02:12:05.451 --> 02:12:07.611
you very much. Can we have our next commenter, please

02:12:08.917 --> 02:12:11.566
Our next caller is Sasha Horowitz with the Los Angeles

02:12:11.576 --> 02:12:15.066
Unified School District. You may go ahead.

02:12:15.066 --> 02:12:17.566
Hello, on behalf of the Los Angeles Unified School

02:12:17.576 --> 02:12:20.346
District. This is Sasha Horwitz and we oppose AT&T

02:12:20.355 --> 02:12:23.776
s application for Colr Release. Los Angeles Unified

02:12:23.787 --> 02:12:26.846
serves some of Los angeles' least resourced populations

02:12:26.855 --> 02:12:29.526
and is deeply concerned that the termination of wire

02:12:29.537 --> 02:12:32.145
line service will detrimentally impact our students

02:12:32.155 --> 02:12:35.806
and families. The end of at and T OL obligation will

02:12:35.816 --> 02:12:38.375
likely cause the district to divert funds from instruction

02:12:38.385 --> 02:12:41.197
to update our school safety and communications infrastructure

02:12:41.346 --> 02:12:43.697
and will lead to higher consumer prices for basic phone

02:12:43.707 --> 02:12:46.266
surface. The elimination of essential communication

02:12:46.276 --> 02:12:48.816
tools during emergencies and natural disasters and

02:12:48.826 --> 02:12:51.667
inequities that will be largely borne by the underserved

02:12:51.836 --> 02:12:54.412
schools already facing dramatic budget cuts due to

02:12:54.421 --> 02:12:56.701
the decreases in state funding resulting from the state's

02:12:56.711 --> 02:12:59.832
budget deficit. And the end of federal funds. If the

02:12:59.842 --> 02:13:02.421
proposed cr withdrawal is approved, schools will also

02:13:02.431 --> 02:13:04.931
need to combat the shortfalls by utilizing other funding

02:13:04.941 --> 02:13:07.792
that is prioritized for instructions, devices or other

02:13:07.802 --> 02:13:10.092
critical needs such as life safety systems that are

02:13:10.101 --> 02:13:12.730
regulated and mandated by the state. While at and T

02:13:12.740 --> 02:13:15.342
will certainly benefit from the cost savings. No of

02:13:15.351 --> 02:13:17.562
no longer guaranteeing phone service in California

02:13:17.572 --> 02:13:19.662
There is no assurance that at and T will use these

02:13:19.671 --> 02:13:23.806
savings to benefit customers. L A US D respectfully

02:13:23.816 --> 02:13:28.526
request. You denied the application. Thank you. Thank

02:13:28.537 --> 02:13:30.855
you very much for calling in today. Could we have our

02:13:30.865 --> 02:13:37.457
next speaker, please?

02:13:37.457 --> 02:13:40.355
Our next scholar is Laurie mcbride. You may go ahead

02:13:41.197 --> 02:13:44.096
Hi, I'm Laurie mcbride from Redwood City California

02:13:44.187 --> 02:13:46.967
My husband and I have had at and T landline for 45

02:13:46.976 --> 02:13:50.576
years, but we also have a Comcast VIP line and cell

02:13:50.586 --> 02:13:53.266
phones. We live in Emerald Hills, an area in San Mateo

02:13:53.276 --> 02:13:55.776
County where the power frequently goes out and which

02:13:55.787 --> 02:13:59.145
is also a wildfire risk area. When the power or internet

02:13:59.155 --> 02:14:01.677
or cable go out. We have no Comcast landline phone

02:14:01.687 --> 02:14:04.375
service. My cell phone often drops calls in our house

02:14:04.385 --> 02:14:07.437
so it's not dependable. We had the Edgewood Fire in

02:14:07.447 --> 02:14:10.986
June of 2022. We had no power for almost three days

02:14:10.996 --> 02:14:14.496
No cell service, no Comcast phone, the AT&T landline

02:14:14.506 --> 02:14:16.756
was the only phone that worked and how we got messages

02:14:16.766 --> 02:14:19.917
from PGE about evacuation along with updates. It was

02:14:19.927 --> 02:14:22.937
a scary situation. I was grateful for our AT&T landline

02:14:23.276 --> 02:14:25.796
My hearing impaired elderly mother had an amplified

02:14:25.806 --> 02:14:28.566
phone with an AT&T landline service. She depended on

02:14:28.576 --> 02:14:32.056
this for being able to make and receive calls and communicate

02:14:32.066 --> 02:14:34.766
with others. She could not use a cell phone. I know

02:14:34.776 --> 02:14:36.816
there are many others living in areas with limited

02:14:36.826 --> 02:14:38.937
cell service who depend on their landlines. It's a

02:14:38.947 --> 02:14:42.256
matter of reliability, safety and security for these

02:14:42.266 --> 02:14:45.576
reasons. I urge you to deny AT&T s request. Thank you

02:14:47.006 --> 02:14:49.395
Thank you very much for calling in today. Could we

02:14:49.405 --> 02:14:53.996
have our next speaker, please? Our next caller is Alexander

02:14:54.006 --> 02:14:57.625
Friedman. You may go ahead. Yes. Hi, good afternoon

02:14:57.635 --> 02:15:02.276
I'm Alexander Friedman. Fried ma n um First and foremost

02:15:02.287 --> 02:15:05.917
please deny both applications from passing these. Whatever

02:15:05.927 --> 02:15:09.796
A TC is proposing is unconscionable. Uh They want to

02:15:09.806 --> 02:15:12.537
deny thousands and thousands of people from their,

02:15:12.756 --> 02:15:16.105
from their basic necessity to be able to connect via

02:15:16.115 --> 02:15:19.155
the landline because nothing and I mean, nothing will

02:15:19.167 --> 02:15:23.316
replace for the time being at least uh the reliability

02:15:23.326 --> 02:15:26.776
connectivity quality of the landline service. I've

02:15:26.787 --> 02:15:30.236
been a landline customer for many years and I live

02:15:30.246 --> 02:15:32.875
in Hollywood in the middle of Los Angeles. As you know

02:15:32.885 --> 02:15:35.546
it's not even a rural area, but I don't have a reliable

02:15:35.556 --> 02:15:39.177
cell phone service. I rely mostly on my landline phone

02:15:39.287 --> 02:15:42.457
to conduct a home based business and also for personal

02:15:42.467 --> 02:15:46.546
communication. And again, if I lose this service, the

02:15:46.556 --> 02:15:50.697
cell phone is party at best. Again, I all support for

02:15:50.707 --> 02:15:53.276
technology, but we're not there yet. We're not at a

02:15:53.287 --> 02:15:56.226
point where you can just deny people of the landline

02:15:56.236 --> 02:15:58.736
service and say, ok, go ahead and use cell phone. We're

02:15:58.746 --> 02:16:02.365
not there yet. We need years to achieve that status

02:16:02.375 --> 02:16:07.457
So once again, I urge the CPUC to deny both applications

02:16:08.836 --> 02:16:11.957
Thank you. Thank you very much. Bye bye. Thank you

02:16:11.967 --> 02:16:15.026
very much for calling in today. Before moving to our

02:16:15.037 --> 02:16:19.236
next speaker. I just want to um make sure everyone

02:16:19.246 --> 02:16:23.457
knows that we have roughly 100 and 15 speakers in the

02:16:23.467 --> 02:16:27.796
queue or potential speakers. We are going to be um

02:16:28.655 --> 02:16:35.526
uh uh stopping at 445 per break. So obviously, we will

02:16:35.537 --> 02:16:38.086
not be able to get to everyone. I do apologize for

02:16:38.096 --> 02:16:42.625
that. Um I will provide some more information later

02:16:42.635 --> 02:16:47.187
on for folks on other ways to um to be able to

02:16:47.197 --> 02:16:49.246
reach out to the commission, but you should be able

02:16:49.256 --> 02:16:53.375
to see that on our live video feed as well, please

02:16:53.385 --> 02:16:58.217
Uh Can we have our next speaker, please? Our next speaker

02:16:58.226 --> 02:17:01.516
is Jisha Jones with the Women's Christian Coalition

02:17:01.526 --> 02:17:05.467
You may go ahead.

02:17:05.467 --> 02:17:09.467
Hi. Um Yes, I am representing women in underserved

02:17:09.476 --> 02:17:13.006
communities. And my concern is that seniors and the

02:17:13.016 --> 02:17:16.566
disabled are being psychologically abused and robbed

02:17:16.576 --> 02:17:19.546
through telecommunications so I support the landline

02:17:19.556 --> 02:17:23.287
that is very reliable and it's also private and it

02:17:23.296 --> 02:17:26.125
protects them from intellectual exploitation, which

02:17:26.135 --> 02:17:28.756
is where a lot of mental health issues come from. These

02:17:28.766 --> 02:17:32.142
people are, are are abusing digital technology. So

02:17:32.152 --> 02:17:34.902
that is the reason why I rely on it and trust it

02:17:34.912 --> 02:17:36.792
more. And I think it needs to come back and be more

02:17:36.802 --> 02:17:40.442
popular because again, seniors are being exploited

02:17:40.452 --> 02:17:43.292
not just money and identity theft, their credit cards

02:17:43.302 --> 02:17:45.492
and social security numbers, but they're also being

02:17:45.501 --> 02:17:48.873
intellectually exploited and used to exploit younger

02:17:48.882 --> 02:17:51.323
women to pull them into sex trafficking and all that

02:17:51.333 --> 02:17:54.271
I know I'm going too much deeper into it, but I agree

02:17:54.281 --> 02:17:56.777
that some other company needs to take over it if at

02:17:56.787 --> 02:17:59.678
and t doesn't want it and it is deeper than just not

02:17:59.688 --> 02:18:02.537
understanding the new technology. We do need more information

02:18:02.547 --> 02:18:04.988
on that, but it's so much deeper than that. I support

02:18:04.998 --> 02:18:08.178
modern modernization. I just don't agree with eliminating

02:18:08.688 --> 02:18:12.708
landlines ever. But if we have to go, it is certainly

02:18:12.719 --> 02:18:16.908
not time. Thank you so much. Thank you so much for

02:18:16.918 --> 02:18:19.277
calling in today. Could we have our next speaker, please

02:18:21.996 --> 02:18:26.516
Our next caller is Sarah Amano. You may go ahead. Hi

02:18:26.526 --> 02:18:30.306
Can you hear me if you could speak a little, if you

02:18:30.316 --> 02:18:33.066
could speak a little louder? Yes, we can. Thank you

02:18:33.076 --> 02:18:37.246
so much. My name's Sarah Amano calling from Unity California

02:18:37.256 --> 02:18:40.506
I'm also with Safe International. I live right on the

02:18:40.516 --> 02:18:44.316
hay word fault in the San Francisco Bay area. And a

02:18:44.326 --> 02:18:46.726
few years ago, we had a fire right here in the regional

02:18:46.736 --> 02:18:50.066
park. We have a landline I oppose at and ts application

02:18:50.076 --> 02:18:54.726
to abandon copper. 34% of San Franciscos also have

02:18:54.937 --> 02:18:59.467
landlines. So relying only on VoIP and cellular services

02:18:59.576 --> 02:19:03.905
has giant environmental and carbon footprints and requires

02:19:03.917 --> 02:19:07.496
energy extractions and hazarded waste. It's so vital

02:19:07.506 --> 02:19:10.787
We keep our landlines in good repair. So if we re eliminate

02:19:10.796 --> 02:19:14.365
them, we should expect power outages and water shortages

02:19:14.375 --> 02:19:17.895
With removal of landlines, celer was only meant to

02:19:17.905 --> 02:19:20.976
supplement landlines. Over reliance on the cloud has

02:19:20.986 --> 02:19:24.506
caused water shortages and power outages in Utah as

02:19:24.516 --> 02:19:28.177
a result of a data center. So landlines also do not

02:19:28.187 --> 02:19:31.655
cause fires where cell towers increase fire risk through

02:19:31.667 --> 02:19:35.096
electrical faults. Three fires in California have been

02:19:35.105 --> 02:19:38.546
started by telecom equipment failures, Silverado Wolseley

02:19:38.556 --> 02:19:42.947
and Malibu Canyon. The cause of the 22. Silverado fire

02:19:42.957 --> 02:19:45.496
was shared responsibility with Southern California

02:19:45.506 --> 02:19:49.546
Edison and the telecom giant T mobile landlines are

02:19:49.556 --> 02:19:52.375
not antiquated but save lives and they are very fire

02:19:52.385 --> 02:19:56.226
safe and cyber secure. Please keep them.

02:19:56.226 --> 02:19:58.516
Thank you very much for calling in. Could we have our

02:19:58.526 --> 02:20:01.405
next commenter, please?

02:20:01.405 --> 02:20:04.006
Our next caller is Stacey Travis. You may go ahead

02:20:05.296 --> 02:20:08.217
Hi. And before my time starts, I'd just like to say

02:20:08.226 --> 02:20:11.226
having one day to listen to all of California is why

02:20:11.236 --> 02:20:13.226
this is so punishing for you. Guys, there should be

02:20:13.236 --> 02:20:16.875
more days. Um Now to start my time, I urge the CPUC

02:20:16.885 --> 02:20:19.947
to rule against this and ignore the paid pro comments

02:20:19.957 --> 02:20:22.717
here today. There are still over 600,000 members that

02:20:22.726 --> 02:20:25.556
use landlines throughout the state. Seniors living

02:20:25.566 --> 02:20:28.516
alone with no cell plans or easily ability to get one

02:20:29.016 --> 02:20:32.447
young families who need it for their kids. If their

02:20:32.457 --> 02:20:35.056
school is in an emergency lockdown or earthquake or

02:20:35.066 --> 02:20:37.296
letting relatives out of state know they're alive,

02:20:37.306 --> 02:20:40.635
folks that work at home and have spotty cell service

02:20:40.826 --> 02:20:43.687
So many friends live in the hills or the beach play

02:20:43.746 --> 02:20:46.266
Del Rey, Sherman Oaks, Malibu Brentwood. They lose

02:20:46.276 --> 02:20:49.667
cell service if it's windy, let alone serious storms

02:20:49.677 --> 02:20:53.625
or earthquakes. Our state has so many wildfires, floods

02:20:53.635 --> 02:20:57.467
when power lines fail, landlines persist, they connect

02:20:57.476 --> 02:21:00.875
us to loved ones, neighbors, emergency services. This

02:21:00.885 --> 02:21:04.576
will jeopardize lives, disrupt communication and exacerbate

02:21:04.586 --> 02:21:08.187
isolation. We cannot allow profit margins to override

02:21:08.197 --> 02:21:11.971
public welfare. These are more than wires. They are

02:21:11.980 --> 02:21:16.221
lifelines my own yard. I let AT&T in five times. Last

02:21:16.230 --> 02:21:19.351
summer, the fiber optics was chewed through by squirrels

02:21:19.361 --> 02:21:22.582
every single day when I left the country. My neighbors

02:21:22.592 --> 02:21:26.101
had no cell service wifi for their kids out for the

02:21:26.111 --> 02:21:31.875
summer for two weeks because of squirrels.

02:21:31.875 --> 02:21:34.605
If you get rid of our landlines, California is too

02:21:34.615 --> 02:21:38.826
large, too very terrain. You must vote this down for

02:21:38.836 --> 02:21:43.006
our safety. Thank you. Thank you very much. Thank you

02:21:43.016 --> 02:21:45.996
very much for calling in. Could we have our next commenter

02:21:46.006 --> 02:21:48.187
please?

02:21:48.187 --> 02:21:51.287
Our next caller is Thomas steed with belt tell retirement

02:21:51.296 --> 02:21:59.796
retirees, you may go ahead

02:21:59.796 --> 02:22:02.417
again. Thomas ST your line is open. Please check your

02:22:02.427 --> 02:22:05.736
mute button. We are not able to hear you. This is Thomas

02:22:09.346 --> 02:22:12.927
Please continue, sir.

02:22:12.927 --> 02:22:18.836
Said Eileen right here

02:22:18.836 --> 02:22:29.927
you button. Ok. We can hear you, sir.

02:22:29.927 --> 02:22:32.986
Ok, Mr ST we are not able to hear you. Please check

02:22:32.996 --> 02:22:42.207
your mute button again.

02:22:42.207 --> 02:22:45.776
Can you hear me now? We can hear you, sir. Please continue

02:22:59.467 --> 02:23:02.957
maybe come back to him.

02:23:02.957 --> 02:23:06.486
Ok. Our next caller is Piper Perro. You may go ahead

02:23:06.496 --> 02:23:11.037
Your line is open. Hi, my name is Piper Perot P er

02:23:11.046 --> 02:23:15.467
Reault. And I would like to say that the carrier of

02:23:15.476 --> 02:23:18.417
last resort cannot be altered because AT&T doesn't

02:23:18.427 --> 02:23:21.756
like it, it exists to protect the public at and t should

02:23:21.766 --> 02:23:24.516
not have the ability to destroy a regulation in place

02:23:24.717 --> 02:23:27.115
to ensure Americans across the country have ability

02:23:27.125 --> 02:23:29.615
to connect with each other and essential services.

02:23:29.726 --> 02:23:32.556
But at and T has monopolized the telecom industry for

02:23:32.566 --> 02:23:35.895
over a century, continually bullying smaller companies

02:23:35.905 --> 02:23:38.976
and the American public at and T is the largest telecom

02:23:38.986 --> 02:23:42.635
company in the world with over $120 billion in annual

02:23:42.645 --> 02:23:46.177
revenue. They do not need relief from its public utility

02:23:46.187 --> 02:23:49.760
obligation. CPUC. Please do not be bullied this mega

02:23:49.770 --> 02:23:52.851
monopoly who has spent over 400 million in the past

02:23:52.861 --> 02:23:56.312
20 years lobbying to promote its wireless agenda and

02:23:56.322 --> 02:23:58.552
to eliminate our essential landline infrastructure

02:23:58.562 --> 02:24:01.792
for its own profit and to the detriment of the American

02:24:01.802 --> 02:24:05.052
public. Please don't be fooled by the propaganda, asserting

02:24:05.062 --> 02:24:07.730
that at and T being relieved from its caller would

02:24:07.740 --> 02:24:10.951
somehow bridge the digital divide or would somehow

02:24:10.961 --> 02:24:14.250
be the key to at and t further developing its fiber

02:24:14.260 --> 02:24:17.552
or wireless networks at and T is the largest wireless

02:24:17.562 --> 02:24:22.417
carrier in the country and allowing at and T out of

02:24:22.427 --> 02:24:25.566
its polar obligation would only increase the digital

02:24:25.576 --> 02:24:28.687
divide. It is discriminatory and it would put many

02:24:28.697 --> 02:24:31.576
people's lives in jeopardy. Please deny their applications

02:24:31.586 --> 02:24:35.276
Thank you. Thank you very much for calling in and sharing

02:24:35.287 --> 02:24:40.476
Could we have our next speaker, please?

02:24:40.476 --> 02:24:44.895
We'll try Thomas ST again with Betel retirees, sir

02:24:44.905 --> 02:24:53.346
You may go ahead. Your line is open.

02:24:53.346 --> 02:24:56.046
Ok, Mr Speed, we are unable to hear you at this time

02:25:15.486 --> 02:25:18.446
and should we go to our next caller? That's probably

02:25:18.455 --> 02:25:22.346
a good idea. Our next caller is Isis Farrell. You may

02:25:22.357 --> 02:25:27.085
go ahead. Yes. Hi. Telecommunications are essential

02:25:27.096 --> 02:25:30.076
services that must be provided by the most reliable

02:25:30.085 --> 02:25:33.654
simplest means without barriers. We all have outages

02:25:33.665 --> 02:25:37.415
and emergencies and need to call for help. Distinguishing

02:25:37.424 --> 02:25:40.835
rural versus urban is divisive. Having to purchase

02:25:40.846 --> 02:25:43.714
maintain and frequently update and replace computers

02:25:43.725 --> 02:25:47.415
and batteries is not sustainable or acceptable landlines

02:25:47.424 --> 02:25:50.265
and the lifeline program are necessary for consistent

02:25:50.276 --> 02:25:53.787
access. Many poor or disabled people cannot use what

02:25:53.797 --> 02:25:57.337
at and T considers alternatives. Electrosensitive people

02:25:57.346 --> 02:26:00.926
especially are toxic, evicted from homes and communities

02:26:00.935 --> 02:26:04.745
by wireless radiation from antennas encroaching everywhere

02:26:04.837 --> 02:26:08.975
ada rights are being violated at and T has been dismantling

02:26:08.986 --> 02:26:12.245
landlines for over a decade, neglecting repairs and

02:26:12.256 --> 02:26:15.886
lying about availability, pressuring into giving them

02:26:15.897 --> 02:26:19.245
up. And now using manipulated statistics to convince

02:26:19.256 --> 02:26:23.096
you that people chose to abandon the technology. Coercion

02:26:23.107 --> 02:26:26.966
is not choice. AT&T must provide a central landline

02:26:26.975 --> 02:26:30.826
service reliably and affordably or its corporate charter

02:26:31.015 --> 02:26:34.765
should be revoked. Its infrastructure seized and turned

02:26:34.776 --> 02:26:37.475
over to the public as Nebraska did with its energy

02:26:37.486 --> 02:26:40.696
supply. Thank you.

02:26:40.696 --> 02:26:42.787
Thank you very much for calling in. Could we have our

02:26:42.797 --> 02:26:47.136
next speaker, please? Our next caller is Cliff Poesy

02:26:47.326 --> 02:26:49.906
You may go ahead. Thank you very much. You know, they

02:26:49.915 --> 02:26:54.156
call these lifelines for a reason. Uh Those of us who

02:26:54.165 --> 02:26:59.127
live in rural areas with no cell service, rely on the

02:26:59.136 --> 02:27:02.397
phone when the power goes out and you know that PG

02:27:02.406 --> 02:27:06.317
and E shuts their power. Now, when there's high wind

02:27:06.486 --> 02:27:10.576
none of these alternatives work from a public safety

02:27:10.587 --> 02:27:16.486
standpoint, the puc exists to protect the most vulnerable

02:27:16.537 --> 02:27:20.656
during the most dangerous periods. You know, because

02:27:20.665 --> 02:27:24.337
you are sophisticated that these alternatives work

02:27:24.346 --> 02:27:28.817
for people with resources with cell service. Uh And

02:27:28.826 --> 02:27:33.446
I urge you to do what the puc is intended if, if

02:27:33.455 --> 02:27:36.245
you're going to let them just unregulated themselves

02:27:36.256 --> 02:27:41.915
to make more money and leave us without any 911 or

02:27:41.926 --> 02:27:45.076
resources when we need them the most, you might as

02:27:45.087 --> 02:27:49.725
well shut your doors. Uh There's no, there is no substitution

02:27:49.736 --> 02:27:53.426
now for security gates. Many of us live in places where

02:27:53.435 --> 02:27:57.475
you have to operate a security gate with a telephone

02:27:57.846 --> 02:28:03.236
Uh, please, uh, the rural folks in this state need

02:28:03.245 --> 02:28:07.787
the puc to protect the public and you know that AT&T

02:28:07.797 --> 02:28:11.165
is simply trying to deregulate and there is no need

02:28:11.406 --> 02:28:14.616
uh to cut us off and leave us vulnerable. Thank you

02:28:17.287 --> 02:28:19.415
Thank you very much for calling in. Could we have our

02:28:19.426 --> 02:28:23.647
next speaker, please? Our next caller is Lorraine Johnson

02:28:23.656 --> 02:28:27.455
You may go ahead. Hello, this statement is read on

02:28:27.466 --> 02:28:30.415
behalf of Lorraine Johnson of Greenbrae, California

02:28:30.696 --> 02:28:34.576
My her area's phone lines are underground and so they

02:28:34.587 --> 02:28:37.826
don't present the maintenance problems that Att complains

02:28:37.837 --> 02:28:42.716
about. Att S me. A proposal penalizes areas with underground

02:28:42.725 --> 02:28:47.776
lines. I had an att internet line but it often malfunctioned

02:28:47.787 --> 02:28:51.156
cutting off my phone. I replaced it with a landline

02:28:51.165 --> 02:28:54.745
that's much simpler and more reliable ending landlines

02:28:54.756 --> 02:28:59.026
is in to vulnerable populations like seniors and people

02:28:59.037 --> 02:29:03.107
with comprehension issues and disabilities. I'm part

02:29:03.116 --> 02:29:07.087
of that group. I need a simple landline. If at cuts

02:29:07.096 --> 02:29:10.946
it off, I'll have no phone and at they won't likely

02:29:10.955 --> 02:29:14.435
send someone to teach me how to use whatever it wants

02:29:14.446 --> 02:29:19.506
me to use instead of a landline. Please reject at harsh

02:29:19.515 --> 02:29:23.826
greedy proposal. Thank you on behalf of Lorraine Johnson

02:29:23.837 --> 02:29:27.486
and green gray California.

02:29:27.486 --> 02:29:29.685
Thank you very much for calling in to share today.

02:29:29.696 --> 02:29:34.506
Could we have our next speaker, please? Next speaker

02:29:34.515 --> 02:29:36.817
we are going to try Thomas steed again. A bill. Tell

02:29:36.826 --> 02:29:41.357
retiree you may go ahead, sir. Your line is open. Yes

02:29:41.366 --> 02:29:45.156
commissioners. Um You know, the bottom line here is

02:29:45.165 --> 02:29:50.306
national security. If the three electrical grids in

02:29:50.317 --> 02:29:53.756
the United States, one east of the Mississippi, one

02:29:53.765 --> 02:29:58.886
west of Mississippi, Texas is an independent all simultaneous

02:29:58.897 --> 02:30:04.245
go dark. Telephone company, central offices generate

02:30:04.256 --> 02:30:08.576
our own power and it will be the last light in America

02:30:08.587 --> 02:30:14.455
the last line landline security in America. Also, I'd

02:30:14.466 --> 02:30:19.306
like to speak to AT&T was considered a monopoly in

02:30:19.317 --> 02:30:25.616
order to divest in 1982. Effectively, this is reestablished

02:30:25.627 --> 02:30:32.107
monopoly. Has your legal department looked at an antitrust

02:30:32.116 --> 02:30:36.926
violation on a state utility having the jurisdiction

02:30:37.147 --> 02:30:42.537
and the authorization to cut landlines over a federal

02:30:42.547 --> 02:30:48.156
decision and mandate made it 42 years ago. This is

02:30:48.165 --> 02:30:53.725
the critical issue. Please do not

02:30:53.725 --> 02:30:58.826
disconnect landlines if America's last line landline

02:30:58.837 --> 02:31:02.357
security. Thank you.

02:31:02.357 --> 02:31:06.627
Thank you very much for calling in uh and sharing.

02:31:06.636 --> 02:31:10.475
I before continuing on, I just want to make sure uh

02:31:10.486 --> 02:31:15.725
folks know that there are still over 100 people waiting

02:31:15.736 --> 02:31:18.326
to speak. Uh We're obviously not going to be able to

02:31:18.337 --> 02:31:21.806
get to everyone and we do apologize for that at least

02:31:21.817 --> 02:31:27.397
at uh at this PPH. Um we are stopping at 445 and

02:31:27.406 --> 02:31:30.636
we'll hear as many as we can until then and then coming

02:31:30.647 --> 02:31:37.357
back at six, if um if you're not able to rejoin us

02:31:37.366 --> 02:31:43.096
and we don't make it to you. Um And you're on our

02:31:43.107 --> 02:31:47.357
live video feed, you will see two links that you can

02:31:47.366 --> 02:31:51.986
go to to provide written comments. If you're not on

02:31:51.995 --> 02:31:54.745
our video feed and just listening to us, please go

02:31:54.756 --> 02:32:03.406
to the following website, www.cpuc.ca.gov/pph. And

02:32:03.415 --> 02:32:06.196
from there, you will be able to find both this proceeding

02:32:06.415 --> 02:32:11.127
and how to provide comments to us. Thank you again

02:32:11.136 --> 02:32:16.256
And if we could continue with our next speaker,

02:32:16.256 --> 02:32:19.797
our next caller is Teresa Mende Montero. You may go

02:32:19.806 --> 02:32:25.185
ahead. Hi, can you hear me? Yes, we can. Please continue

02:32:25.426 --> 02:32:30.306
Perfect. Ok. So the first thing I wanna say is I absolutely

02:32:30.475 --> 02:32:35.926
do not agree with what AT&T is trying to do. I have

02:32:35.935 --> 02:32:42.185
family in rural areas and I live in Contra Costa County

02:32:43.216 --> 02:32:47.787
The cell service is spotty. I've had both uh internet

02:32:47.797 --> 02:32:52.986
providers and it is not reliable. And just recently

02:32:53.176 --> 02:32:56.297
I had to call 911 on my cell phone and they could

02:32:56.306 --> 02:33:01.435
not find me. So I urge you please do not allow them

02:33:01.446 --> 02:33:05.047
to do this. I have family again in rural areas where

02:33:05.056 --> 02:33:09.975
there is no option but a landline and as the previous

02:33:09.986 --> 02:33:15.276
caller stated, you know, don't change something that's

02:33:15.287 --> 02:33:19.326
working. We have a lot of vulnerable people out there

02:33:19.705 --> 02:33:23.377
that don't know how to use technology and it's not

02:33:23.386 --> 02:33:27.607
feasible for them. AT&T you have plenty of money to

02:33:27.616 --> 02:33:34.056
do both fix the infrastructure and allow us to keep

02:33:34.067 --> 02:33:39.475
our landlines as a safety and as what's humanly the

02:33:39.486 --> 02:33:44.176
right thing to do. Thank you.

02:33:44.176 --> 02:33:46.116
Thank you very much for calling in today. Could we

02:33:46.127 --> 02:33:50.205
have our next speaker, please? Our next caller is Hoan

02:33:50.337 --> 02:33:55.196
Williams. You may go ahead. Hi, can you hear me? Yes

02:33:55.205 --> 02:33:58.357
we can. Please continue. My name is Hogan Williams

02:33:58.366 --> 02:34:03.886
First name spelled Haakon. Calling from Mendocino.

02:34:04.216 --> 02:34:07.067
Please reject AT&T S applications. As you've amply

02:34:07.076 --> 02:34:09.475
heard. There's simply no alternative. That's as good

02:34:09.486 --> 02:34:13.116
as copper landlines. Copper landlines may be old technology

02:34:13.127 --> 02:34:15.616
but they have a profound technological advantage over

02:34:15.627 --> 02:34:18.676
everything that's been developed since they don't require

02:34:18.685 --> 02:34:22.426
electricity to work. This simple fact makes copper

02:34:22.435 --> 02:34:25.196
landlines an essential part of a telecom network that

02:34:25.205 --> 02:34:28.107
is resilient to power outages. If you feel the need

02:34:28.116 --> 02:34:30.556
to relieve at and t of its polar obligations, please

02:34:30.567 --> 02:34:33.676
do so in a way that doesn't prematurely retire a powerful

02:34:33.685 --> 02:34:37.705
and deeply useful technology. Also a point on process

02:34:37.935 --> 02:34:40.897
I urge CPUC to investigate the many callers, mostly

02:34:40.906 --> 02:34:43.076
all at the start of the hearing who appeared to be

02:34:43.087 --> 02:34:46.567
undisclosed at and T plants making AT&T talking points

02:34:46.877 --> 02:34:49.397
It simply doesn't make sense for supposedly independent

02:34:49.406 --> 02:34:52.486
citizens to care at all about at and ts ability to

02:34:52.495 --> 02:34:56.705
quote modernize and invest in innovation at and T is

02:34:56.716 --> 02:34:59.415
not the only company offering fiber optic. So it's

02:34:59.426 --> 02:35:01.176
not in the general public interest, whether or not

02:35:01.185 --> 02:35:03.915
at and T is able to offer fiber, but it is clearly

02:35:03.926 --> 02:35:06.455
in at and ts interest to coordinate a bunch of people

02:35:06.466 --> 02:35:09.647
to say so, please reject the application. Thank you

02:35:12.037 --> 02:35:14.537
Thank you very much for calling in the chair. Could

02:35:14.547 --> 02:35:18.627
we have our next speaker, please? Our next caller is

02:35:18.636 --> 02:35:23.287
Beth Weinberger. You may go ahead. Uh Yes, thank you

02:35:23.297 --> 02:35:27.297
This is Beth Weinberger. Can you hear me? We can please

02:35:27.306 --> 02:35:32.006
continue. Yes, I want to make two points first. It's

02:35:32.015 --> 02:35:37.685
absolutely ludicrous to call a technology obsolete

02:35:37.696 --> 02:35:42.287
when it is clearly the superior quality to the newer

02:35:42.297 --> 02:35:46.685
technology. Now, that may not always be true, but for

02:35:46.696 --> 02:35:51.037
now and the foreseeable future with cell calls, even

02:35:51.047 --> 02:35:56.607
in urban areas dropped and, um, and spotty and the

02:35:56.616 --> 02:36:00.955
voice quality poor, uh, landlines are still superior

02:36:00.966 --> 02:36:05.607
quality. That's number one, number two. I live in Oakland

02:36:05.616 --> 02:36:09.317
in the middle of Oakland, not a rural area at all.

02:36:09.357 --> 02:36:14.196
And I do have uh, a cell phone and a computer and

02:36:14.205 --> 02:36:19.696
I, I use them for the things they're good at. But uh

02:36:19.705 --> 02:36:24.787
even in my area without earthquake, without fire, without

02:36:25.236 --> 02:36:32.406
uh major storms, PG and E drops, uh, the power frequently

02:36:32.415 --> 02:36:37.107
and when my power goes out, the only thing that works

02:36:37.116 --> 02:36:41.846
is my landline and I do not want to give it up

02:36:41.975 --> 02:36:49.127
So I certainly hope that you will deny AT&T S request

02:36:49.136 --> 02:36:54.806
Thank you.

02:36:54.806 --> 02:36:58.107
Thank you very much for calling in. Could we have our

02:36:58.116 --> 02:37:01.357
next speaker please?

02:37:01.357 --> 02:37:04.205
Our next speaker is Linda Grab Key. You may go ahead

02:37:04.975 --> 02:37:08.826
Hello. Can you hear me? We can please continue. Oh

02:37:08.897 --> 02:37:13.397
good. I live in Nevada County. I'm just going to reiterate

02:37:13.406 --> 02:37:15.627
what all the other folks have been saying that live

02:37:15.636 --> 02:37:19.415
in rural communities. I am also a mental health crisis

02:37:19.426 --> 02:37:23.506
worker. I almost lost a person to suicide by voice

02:37:23.515 --> 02:37:27.056
over. IP going out in the middle of a call at crisis

02:37:27.556 --> 02:37:30.915
This is not an unusual occurrence that dropped calls

02:37:30.926 --> 02:37:34.306
happen when you're using computer systems, like voice

02:37:34.317 --> 02:37:38.067
over. IP, they're telling us at and T is telling us

02:37:38.087 --> 02:37:40.556
that, oh, you're going to have access to a home phone

02:37:40.567 --> 02:37:44.076
What they're talking about is U which is voice over

02:37:44.087 --> 02:37:48.156
IP. And that is unacceptable to anybody that needs

02:37:48.165 --> 02:37:52.216
a landline. And I also agree with wildfire concerns

02:37:52.225 --> 02:37:55.185
and power outages and everything else that goes on

02:37:55.196 --> 02:37:59.806
in rural communities at. And t could maybe look at

02:37:59.877 --> 02:38:04.087
taking the areas that are rural areas out of this equation

02:38:04.096 --> 02:38:08.276
and apply it to their fiber optics somewhere else that

02:38:08.287 --> 02:38:10.685
doesn't have to worry about that. I don't know how

02:38:10.696 --> 02:38:13.696
these things are worded or what's going on with that

02:38:13.705 --> 02:38:18.556
But I reiterate we need the service in rural communities

02:38:18.567 --> 02:38:21.205
Thank you.

02:38:21.205 --> 02:38:23.705
Thank you very much for that feedback. Could we have

02:38:23.716 --> 02:38:27.116
our next speaker, please?

02:38:27.116 --> 02:38:30.056
Our next caller is Emmy Jennings. You may go ahead

02:38:31.287 --> 02:38:41.196
Yes. Hello. Um, Tammy T am my Jennings Jenning si am

02:38:41.455 --> 02:38:45.935
a disabled person. I have multiple sclerosis. This

02:38:45.946 --> 02:38:48.705
is the only,

02:38:48.705 --> 02:38:52.127
um I've, I've had to call and the fire department's

02:38:52.136 --> 02:38:55.076
three doors down from mine. This doesn't matter if

02:38:55.087 --> 02:38:59.685
you're in a rural or urban or any place else. There

02:38:59.696 --> 02:39:04.886
are people out there that depend on landline services

02:39:04.897 --> 02:39:13.455
for their lives and for, to have AT&T even consider

02:39:13.466 --> 02:39:20.986
this is just injustice completely. Um,

02:39:20.986 --> 02:39:24.745
besides the disabled and the elderly that maybe can't

02:39:24.756 --> 02:39:32.705
do um technology, I can do technology and I'm sorry

02:39:32.846 --> 02:39:38.466
AT&T U verse from the time I've, I've had AT&T my whole

02:39:38.475 --> 02:39:43.107
life from the time U verse and Ds L and all these

02:39:43.116 --> 02:39:48.067
things keep changing in and out. Still my internet

02:39:48.076 --> 02:39:54.486
and my uh everything except my landline

02:39:54.486 --> 02:40:01.026
f fails miserably. Please deny both strongly. Thank

02:40:01.037 --> 02:40:05.127
you. Bye.

02:40:05.127 --> 02:40:07.107
Thank you very much for calling in to share. Could

02:40:07.116 --> 02:40:10.205
we have our next speaker, please?

02:40:10.205 --> 02:40:14.306
Our next caller is Thomas Ham. You may go ahead. Hi

02:40:14.317 --> 02:40:17.116
My name is Thomas Ham. I'm with the communication workers

02:40:17.127 --> 02:40:20.636
of America and I'm a communication tech with the phone

02:40:20.647 --> 02:40:24.196
company. And I want to let people know that keeps talking

02:40:24.205 --> 02:40:28.185
about this digital divide at and T is a company that

02:40:28.196 --> 02:40:32.326
makes billions of dollars a year in profit. They can

02:40:32.337 --> 02:40:35.756
upgrade their networks in the rural areas. They choose

02:40:35.765 --> 02:40:39.406
not to, they do not want to. There is no need for

02:40:39.415 --> 02:40:43.326
them to spend millions of dollars of their profit to

02:40:43.337 --> 02:40:46.627
get to 20 people's homes. So they want to abandon you

02:40:46.857 --> 02:40:49.676
That is their goal, but that they do not need to take

02:40:49.685 --> 02:40:54.636
care of you anymore. I'm asking the CPUC to deny the

02:40:54.647 --> 02:40:58.705
request that AT&T is asking of you guys. Thank you

02:41:01.966 --> 02:41:04.087
Thank you very much for calling in to share. Could

02:41:04.096 --> 02:41:07.136
we have our next speaker, please?

02:41:07.136 --> 02:41:10.116
Our next speaker is Yvonne Morales. You may go ahead

02:41:10.995 --> 02:41:16.857
Good afternoon. My name is Yvonne Morales. Yvonnemor

02:41:16.866 --> 02:41:21.886
A les I am speaking on behalf of myself, my husband

02:41:21.897 --> 02:41:27.377
and all the other residents today who have car, a carrier

02:41:27.386 --> 02:41:32.466
of last resort colr basic telephone, land services

02:41:32.475 --> 02:41:37.826
provided by AT&T California. We do not have a cell

02:41:37.837 --> 02:41:41.906
phone nor the internet. We're Flintstones. The only

02:41:41.915 --> 02:41:46.176
means of telecommunication is our landline. We are

02:41:46.185 --> 02:41:50.326
both seniors with medical conditions in return. We

02:41:50.337 --> 02:41:54.185
absolutely depend on and need our telephone landline

02:41:54.406 --> 02:41:58.056
firstly and foremost for emergency situations, medical

02:41:58.067 --> 02:42:02.787
and otherwise ie power outages, et cetera. We live

02:42:02.797 --> 02:42:08.026
in Daly City on top of San Bruno Mountain, um where

02:42:08.037 --> 02:42:13.037
cell phone and internet service is very poor. In fact

02:42:13.047 --> 02:42:16.716
the residents up here on the mountain at times have

02:42:16.725 --> 02:42:20.596
to leave their residents to get a cell phone signal

02:42:21.037 --> 02:42:25.616
saying all that we humbly request all whom are presiding

02:42:25.627 --> 02:42:29.866
overseeing the purposes and the process of decision

02:42:29.877 --> 02:42:35.765
making to reject this application and require AT&T

02:42:36.587 --> 02:42:42.906
to meet their obligations to provide landline services

02:42:42.915 --> 02:42:47.096
including repair services. Thank you very much Thank

02:42:47.107 --> 02:42:48.906
you very much for calling in. Can we have our next

02:42:48.915 --> 02:42:52.665
speaker, please? Our next speaker is Linda Hodges.

02:42:52.676 --> 02:42:58.857
You may go ahead. Oh, good. Um, it is extremely important

02:42:58.866 --> 02:43:06.196
that AT&T continue providing backup services for California

02:43:06.797 --> 02:43:10.636
in case of an emergency because of the fact that we

02:43:10.647 --> 02:43:15.797
have equipment that is not reliable. The modern equipment

02:43:15.806 --> 02:43:19.926
we have now is great the technology but it has problems

02:43:20.076 --> 02:43:24.676
Cell phones have connection problems and they give

02:43:24.685 --> 02:43:28.495
out radiation. They can easily be broken, need to be

02:43:28.506 --> 02:43:32.776
charged all the time and they are not private. I've

02:43:32.787 --> 02:43:35.346
had a, I had a landline for many years and I'm one

02:43:35.357 --> 02:43:39.076
of the people that also experienced having my phone

02:43:39.087 --> 02:43:44.537
work after the 18 excuse me, 1989 earthquake. So my

02:43:44.547 --> 02:43:50.326
request is that um please save the landlines now so

02:43:50.337 --> 02:43:54.225
they can save us in the future if need be. Thank you

02:43:56.776 --> 02:44:00.006
Thank you very much for calling in to share. We are

02:44:00.015 --> 02:44:06.596
almost at the 445 time frame. Uh Commissioner Reynolds

02:44:06.607 --> 02:44:13.317
Do you have any concluding remarks?

02:44:13.317 --> 02:44:16.366
Thank you, Judge Kola. I want to thank everyone who's

02:44:16.377 --> 02:44:19.346
called in for sharing their views with us. We really

02:44:19.357 --> 02:44:23.205
appreciate all of your input thoughts, concerns and

02:44:23.216 --> 02:44:27.526
questions about the application. Um I will note as

02:44:27.537 --> 02:44:29.647
I'm sure Judge Pula will get into that. We will be

02:44:29.656 --> 02:44:35.116
returning after a break at six o'clock to have a continuing

02:44:35.127 --> 02:44:37.567
public participation hearing this evening for these

02:44:37.576 --> 02:44:42.526
proceedings. We tremendously value everyone who's spent

02:44:42.537 --> 02:44:46.205
time online, um, or on the phone to connect with us

02:44:46.216 --> 02:44:49.006
today, as well as those who have visited us in person

02:44:49.486 --> 02:44:53.397
in the prior in person public participation hearings

02:44:53.406 --> 02:44:58.915
that we've held and also to all of our staff

02:44:58.915 --> 02:45:03.607
and with that, I will turn it back to Joola.

02:45:03.607 --> 02:45:06.787
Thank you, Commissioner Reynolds. Uh, I also want to

02:45:06.797 --> 02:45:11.047
thank everyone who called in to participate for, uh

02:45:11.056 --> 02:45:15.265
this afternoon, uh public participation hearing and

02:45:15.276 --> 02:45:18.966
apologized again to those who we weren't able to get

02:45:18.975 --> 02:45:23.946
to quite yet. Hopefully, um, you are able to call back

02:45:23.955 --> 02:45:29.627
in for the six o'clock session or if not. Um You can

02:45:29.636 --> 02:45:35.116
either submit written comments at the to website URL

02:45:35.127 --> 02:45:39.006
S that are located in our live video feed or by going

02:45:39.015 --> 02:45:48.475
to www dot CPUC dot C a.gov/pph. And of course, I also

02:45:48.486 --> 02:45:52.377
want to thank the folks who helped us pull off this

02:45:52.386 --> 02:45:55.037
remote hearing today. We could have not accomplished

02:45:55.047 --> 02:45:57.627
that without the help of our court reporters, our it

02:45:57.636 --> 02:46:01.616
folks as well as all folks at the public adviser's

02:46:01.627 --> 02:46:05.466
office. Thank you everyone for all the help. And I

02:46:05.475 --> 02:46:07.685
just want, want to let you all know that I personally

02:46:07.696 --> 02:46:12.306
appreciate your efforts. This concludes the 2 p.m.

02:46:12.317 --> 02:46:18.366
public participation hearing for application 23-03

02:46:18.377 --> 02:46:27.426
dash 002 and application 23-03 dash 0003. We are adjourned

02:46:27.435 --> 02:46:28.587
and off the record.