WEBVTT 00:00:09.200 --> 00:00:11.010 The feed for this streaming event 00:00:11.010 --> 00:00:14.000 brought to you by admin monitoring- 19. 00:00:14.000 --> 00:00:16.440 My name is Gerald F. Kelly 00:00:16.440 --> 00:00:18.380 and I am the Administrative Law Judge 00:00:18.380 --> 00:00:20.520 assigned to this proceeding. 00:00:20.520 --> 00:00:22.800 Commissioner Darcie L. Houck 00:00:22.800 --> 00:00:24.530 is the assigned Commissioner 00:00:24.530 --> 00:00:26.720 and she is with us this evening. 00:00:26.720 --> 00:00:29.683 Commissioner Houck will address everyone shortly. 00:00:31.130 --> 00:00:33.980 Please note that this PPH is being recorded 00:00:33.980 --> 00:00:36.210 and it's available on our website. 00:00:36.210 --> 00:00:38.250 If you do not wish to be recorded, 00:00:38.250 --> 00:00:40.550 please disconnect now. 00:00:40.550 --> 00:00:43.930 This is the time and place for the PPH 00:00:43.930 --> 00:00:46.500 pertaining to application 2107001. 00:00:50.520 --> 00:00:53.500 The application of Great Oaks Water Company, 00:00:53.500 --> 00:00:57.850 are Great Oaks to increase rates for water service 00:00:57.850 --> 00:01:02.073 for 2022, 2023 and 2024. 00:01:04.520 --> 00:01:09.520 On July 1, 2021, Great Oaks filed this application, 00:01:11.020 --> 00:01:14.710 which first appeared on the Commission daily calendar 00:01:14.710 --> 00:01:18.470 on July 7, 2021. 00:01:18.470 --> 00:01:21.400 The application seeks to increase rates 00:01:21.400 --> 00:01:25.470 starting July 1, 2022. 00:01:25.470 --> 00:01:29.720 The application seeks approval to increase its rates 00:01:29.720 --> 00:01:38.233 by approximately 2.619 million or 12.05% in 2022, 00:01:39.390 --> 00:01:42.773 1.762 million or 7.23% in 2023 00:01:46.907 --> 00:01:50.157 and 1.88 million or 7.20% in 2024. 00:01:54.460 --> 00:01:58.390 The application also requests the creation, 00:01:58.390 --> 00:02:02.110 maintenance and update of various balancing 00:02:02.110 --> 00:02:04.280 and memorandum accounts. 00:02:04.280 --> 00:02:07.333 Additionally, the application request 00:02:07.333 --> 00:02:10.950 that the Commission find that Great Oaks, 00:02:10.950 --> 00:02:15.620 follows all federal and state drinking water standards 00:02:15.620 --> 00:02:18.923 and Commission rules, orders and decisions. 00:02:20.300 --> 00:02:25.860 On July 16th, 2021, ALJ resolution 176-3489 00:02:30.250 --> 00:02:33.060 was issued and found that this proceeding 00:02:33.060 --> 00:02:34.820 is rate making. 00:02:34.820 --> 00:02:37.450 The Commission's Public Advocate's Office, 00:02:37.450 --> 00:02:39.170 reviewed the application 00:02:39.170 --> 00:02:44.030 and filed a protest on August 6th, 2021. 00:02:44.030 --> 00:02:47.200 The public advocates set forth its concerns 00:02:47.200 --> 00:02:50.330 with the application and its protest. 00:02:50.330 --> 00:02:54.070 No other protest or response were filed 00:02:54.070 --> 00:02:56.123 as it relates to this application. 00:02:56.990 --> 00:02:59.950 On August 13, 2021, 00:02:59.950 --> 00:03:04.340 Great Oaks filed a response to the public advocates protest. 00:03:04.340 --> 00:03:06.733 On August 15th 2021, 00:03:07.660 --> 00:03:11.730 Great Oak submitted the required 45-day update 00:03:11.730 --> 00:03:13.600 to its application. 00:03:13.600 --> 00:03:15.470 A pre-hearing conference was conducted 00:03:15.470 --> 00:03:18.683 in this proceeding on September 15th, 2021. 00:03:20.090 --> 00:03:25.090 The scoping memo was issued on October 13th, 2021. 00:03:25.140 --> 00:03:29.100 As I mentioned earlier, Commissioner Houck is with us today. 00:03:29.100 --> 00:03:32.000 Commissioner, would you like to make some opening remarks? 00:03:34.030 --> 00:03:37.940 Thank you, Judge Kelly good evening and thank you, 00:03:37.940 --> 00:03:41.120 to everyone for attending this public participation hearing 00:03:41.120 --> 00:03:44.120 and application 2107001. 00:03:44.120 --> 00:03:46.140 The Great Oaks Water Company's requests 00:03:46.140 --> 00:03:50.913 for a general rate increase in 2022, 2023 and 2024. 00:03:51.950 --> 00:03:53.360 I wanna thank Judge Kelly, 00:03:53.360 --> 00:03:55.050 our Public Advisor's Office 00:03:55.050 --> 00:03:57.670 and our IT staff for the planning and coordination 00:03:57.670 --> 00:03:59.453 that makes these hearings possible. 00:04:00.760 --> 00:04:04.690 Judge Kelly and I appreciate the time 00:04:04.690 --> 00:04:05.740 that everyone is taking 00:04:05.740 --> 00:04:09.140 and the effort to be here this evening. 00:04:09.140 --> 00:04:11.650 I wanna assure you that the comments you make tonight 00:04:11.650 --> 00:04:13.410 will be taken into consideration 00:04:13.410 --> 00:04:15.010 when the Commission ultimately votes 00:04:15.010 --> 00:04:17.440 on a final decision in this matter, 00:04:17.440 --> 00:04:20.320 I understand that changes in utility bills 00:04:20.320 --> 00:04:23.210 can create uncertainty for individuals and families, 00:04:23.210 --> 00:04:25.780 particularly those on fixed incomes. 00:04:25.780 --> 00:04:28.200 I look forward to hearing from everyone this evening 00:04:28.200 --> 00:04:29.710 and encourage anyone 00:04:29.710 --> 00:04:31.640 that's not able to make a comment tonight 00:04:31.640 --> 00:04:34.080 to submit comments on our website. 00:04:34.080 --> 00:04:36.660 The information on how to do that is on the slide 00:04:36.660 --> 00:04:37.930 that'll be posted 00:04:37.930 --> 00:04:40.760 and Judge Kelly will provide additional information. 00:04:40.760 --> 00:04:43.730 I wanna thank you again for your time this evening. 00:04:43.730 --> 00:04:46.290 I wanna thank the applicant for their participation 00:04:46.290 --> 00:04:50.843 and I will now turn it back over to Judge Kelly. 00:04:52.066 --> 00:04:53.850 Thank you Commissioner. 00:04:53.850 --> 00:04:57.220 Before we start, I would like to give a brief overview 00:04:57.220 --> 00:05:00.360 of what the California Public Utilities Commission 00:05:00.360 --> 00:05:04.310 or CPUC is and what we do . 00:05:04.310 --> 00:05:07.230 The CPUC is the state agency 00:05:07.230 --> 00:05:11.470 that regulates privately owned utilities like, Great Oaks, 00:05:11.470 --> 00:05:13.770 that provide a central services, 00:05:13.770 --> 00:05:16.693 such as electric, gas and water. 00:05:17.890 --> 00:05:21.140 There are five Commissioners at the CPUC. 00:05:21.140 --> 00:05:24.020 These five Commissioners will be the people who vote 00:05:24.020 --> 00:05:27.810 and decide whether to approve this application. 00:05:27.810 --> 00:05:30.390 My role is the assigned Administrative Law Judge 00:05:30.390 --> 00:05:33.770 in this case is to review the application 00:05:33.770 --> 00:05:36.040 based on the evidence that is presented, 00:05:36.040 --> 00:05:38.150 I will write a proposed decision, 00:05:38.150 --> 00:05:40.390 for the Commissioners to consider. 00:05:40.390 --> 00:05:43.970 The Commissioners will vote to adopt my proposed decision 00:05:43.970 --> 00:05:47.093 or an alternate decision put forth by a Commissioner. 00:05:48.310 --> 00:05:50.630 Hearings are set to start in this matter 00:05:50.630 --> 00:05:55.630 on January 31st 2022 and lasts for three days. 00:05:55.910 --> 00:05:58.090 At this time, it is expected 00:05:58.090 --> 00:06:00.640 that these hearings will be conducted remotely 00:06:00.640 --> 00:06:04.220 due to the continuing impact of COVID-19. 00:06:04.220 --> 00:06:06.250 Although hearings are set, 00:06:06.250 --> 00:06:11.250 it is possible that the parties may settle this matter 00:06:12.090 --> 00:06:14.140 prior to the date of hearings. 00:06:14.140 --> 00:06:15.840 If they do settle, 00:06:15.840 --> 00:06:20.300 the Commission will evaluate whether to adopt the settlement 00:06:20.300 --> 00:06:21.403 or portions thereof. 00:06:23.960 --> 00:06:27.330 Currently, there are two parties in this proceeding. 00:06:27.330 --> 00:06:29.840 The two parties are Great Oaks 00:06:29.840 --> 00:06:32.730 and the Commission's Public Advocate's Office. 00:06:32.730 --> 00:06:36.410 The Public Advocate's Office is an independent branch 00:06:36.410 --> 00:06:41.410 within the CPUC, who works to represent the interests 00:06:41.590 --> 00:06:45.380 of the rate payers in proceedings such as this. 00:06:45.380 --> 00:06:47.180 They do not work for me 00:06:47.180 --> 00:06:49.650 and they do not work for the Commissioner. 00:06:49.650 --> 00:06:52.980 Both Great Oaks and the Public Advocate's Office, 00:06:52.980 --> 00:06:55.243 will give you a brief presentation shortly. 00:06:56.560 --> 00:07:00.250 I will now explain the purpose of the PPH this evening. 00:07:00.250 --> 00:07:02.940 We are here today to listen to your comments 00:07:02.940 --> 00:07:06.430 on Great Oaks' application for an increase in rates. 00:07:06.430 --> 00:07:10.610 We want to hear about how this application will impact you, 00:07:10.610 --> 00:07:15.320 your family and your community, as a Great Oaks customer. 00:07:15.320 --> 00:07:19.760 Your comments will help the CPUC gather information 00:07:19.760 --> 00:07:23.710 to determine whether to grant the application. 00:07:23.710 --> 00:07:27.220 In addition to considering the comments received here today, 00:07:27.220 --> 00:07:29.680 we will also consider all comments 00:07:29.680 --> 00:07:31.840 that have been submitted electronically 00:07:31.840 --> 00:07:33.703 or by other means in this proceeding. 00:07:35.100 --> 00:07:37.510 If you would like to provide public comments, 00:07:37.510 --> 00:07:42.210 you may do so by calling 800 857 1917, 00:07:44.610 --> 00:07:46.457 entering passcode 1673482 00:07:51.090 --> 00:07:53.730 and pressing star one on your phone. 00:07:53.730 --> 00:07:55.710 This will alert the operator 00:07:55.710 --> 00:07:58.650 who will begin to cue public speakers. 00:07:58.650 --> 00:08:00.540 Please provide your name. 00:08:00.540 --> 00:08:02.530 If you are a public official, 00:08:02.530 --> 00:08:06.500 please notify the operator of your title and position, 00:08:06.500 --> 00:08:08.630 in addition to your name. 00:08:08.630 --> 00:08:10.500 We will not be answering questions 00:08:10.500 --> 00:08:12.830 about the application here today. 00:08:12.830 --> 00:08:17.080 As the purpose of this PPH is to obtain public comments 00:08:17.080 --> 00:08:18.343 on the application. 00:08:19.520 --> 00:08:22.870 However, if you have a specific question, 00:08:22.870 --> 00:08:25.920 such as a question about your bill or service, 00:08:25.920 --> 00:08:29.330 we do have a customer service representative available 00:08:29.330 --> 00:08:31.810 from Great Oaks that you may call 00:08:31.810 --> 00:08:34.640 and direct your specific questions to. 00:08:34.640 --> 00:08:36.820 You may reach out to this individual, 00:08:36.820 --> 00:08:39.610 by calling the customer service manager, 00:08:39.610 --> 00:08:43.840 Wendy Pon-Villapando at area code 4082279540. 00:08:50.480 --> 00:08:52.210 Or you can email her at 00:08:52.210 --> 00:08:57.210 w-v-i-l-l-a @ g-r-e-a-t-o-a-k-s-w-a-t-e-r.com. 00:09:09.860 --> 00:09:12.890 I'm now gonna go over some basic ground rules, 00:09:12.890 --> 00:09:15.370 court reporters will be transcribing everything 00:09:15.370 --> 00:09:17.490 that is said here today. 00:09:17.490 --> 00:09:19.530 Please remember to speak slowly 00:09:19.530 --> 00:09:23.440 and clearly as the court reporters have the difficult job 00:09:23.440 --> 00:09:25.993 of taking down everything which is said here. 00:09:26.870 --> 00:09:29.600 Only one person at a time can speak. 00:09:29.600 --> 00:09:32.690 As the court reporters are unable to transcribe 00:09:32.690 --> 00:09:36.193 an accurate record when more than one person is speaking. 00:09:37.470 --> 00:09:39.290 The first time that you speak, 00:09:39.290 --> 00:09:41.770 please state and spell your name. 00:09:41.770 --> 00:09:44.300 To ensure that we have an accurate record, 00:09:44.300 --> 00:09:47.740 it may be necessary for the court reporters to interrupt 00:09:47.740 --> 00:09:51.570 a speaker if there are any inaudible statements. 00:09:51.570 --> 00:09:54.550 Additionally, if something is inaudible, 00:09:54.550 --> 00:09:57.740 the reporter will be inserting the word inaudible, 00:09:57.740 --> 00:09:59.760 into the transcript. 00:09:59.760 --> 00:10:02.740 After this public participation hearing is over, 00:10:02.740 --> 00:10:06.280 the court reporters will prepare a written transcript 00:10:06.280 --> 00:10:07.760 of this hearing. 00:10:07.760 --> 00:10:10.680 This transcript will be provided to myself 00:10:10.680 --> 00:10:12.870 and the five Commissioner. 00:10:12.870 --> 00:10:16.700 Additionally, it'll be available to the public 00:10:16.700 --> 00:10:19.913 and be posted in the docket card of this proceeding. 00:10:21.270 --> 00:10:24.370 Ms. Hill from the Commission's Public Advisor's Office, 00:10:24.370 --> 00:10:26.520 will now give you a brief presentation 00:10:26.520 --> 00:10:28.700 about the Public Advisor's Office, 00:10:28.700 --> 00:10:30.293 Ms. Hill, please go ahead. 00:11:05.520 --> 00:11:07.250 We're gonna go off the record real briefly. 00:11:07.250 --> 00:11:12.140 It seems like Ms. Hill is having some audio issues. 00:11:12.140 --> 00:11:15.090 So, once we get that resolved, we'll go back on the record. 00:11:27.654 --> 00:11:29.404 (indistinct) .com, we'll begin... 00:11:36.860 --> 00:11:39.860 The record, we're back on the record, Ms. Hill, 00:11:39.860 --> 00:11:41.770 can you please give your brief presentation, 00:11:41.770 --> 00:11:43.593 about the Public Advisor's Office? 00:11:45.440 --> 00:11:49.033 Sure, and I do apologize for getting disconnected. 00:11:49.980 --> 00:11:52.730 Thank you, judge and welcome everyone. 00:11:52.730 --> 00:11:57.280 My is Juanita Hill and I am a supervisor in the CPUC, 00:11:57.280 --> 00:11:59.460 Public Advisor's Office. 00:11:59.460 --> 00:12:03.440 The Public Advisor's Office assist and advises the public 00:12:03.440 --> 00:12:07.110 with participation in Commission proceedings. 00:12:07.110 --> 00:12:10.710 First, I wanna thank you all for participating today, 00:12:10.710 --> 00:12:13.650 as the judge and the Commissioner stated 00:12:13.650 --> 00:12:17.160 public participation and input are essential 00:12:17.160 --> 00:12:20.300 to the Commission's decision making process. 00:12:20.300 --> 00:12:22.810 This is your opportunity to be heard 00:12:22.810 --> 00:12:25.470 and to share your thoughts on the application 00:12:25.470 --> 00:12:27.420 with the Administrative Law Judge 00:12:27.420 --> 00:12:28.920 and the assigned Commissioner. 00:12:30.080 --> 00:12:33.700 If you have specific questions about the application 00:12:33.700 --> 00:12:35.120 or your service, 00:12:35.120 --> 00:12:38.620 please reach out to the Public Advisors Office 00:12:38.620 --> 00:12:43.073 at public.advisor@CPUC.ca.gov. 00:12:50.060 --> 00:12:53.293 Call us at 1-866 849 8390 00:12:58.680 --> 00:13:03.150 or visit the CPUC or the utilities website 00:13:03.150 --> 00:13:05.120 for more information. 00:13:05.120 --> 00:13:08.270 Second, if you or anyone, you know, 00:13:08.270 --> 00:13:12.710 is not able to make a comment today, as the judge said, 00:13:12.710 --> 00:13:16.420 there are several other ways to become involved. 00:13:16.420 --> 00:13:19.180 If you wish to find more information on becoming 00:13:19.180 --> 00:13:22.030 a party subscribing to the proceeding 00:13:22.030 --> 00:13:26.120 or submitting comments via email or the docket card, 00:13:26.120 --> 00:13:30.600 please go to our website, www.cpuc.ca.gov 00:13:35.940 --> 00:13:38.970 or email the Public Advisor at 00:13:38.970 --> 00:13:42.483 public.advisor@cpuc.ca.gov. 00:13:48.060 --> 00:13:51.170 All of this information is also on the notice 00:13:51.170 --> 00:13:54.660 that you received for this public participation hearing. 00:13:54.660 --> 00:13:57.200 We look forward to your comments today. 00:13:57.200 --> 00:13:59.810 Thank you and back to you, judge. 00:13:59.810 --> 00:14:02.670 Thank you, Ms. Hill, for that useful information. 00:14:02.670 --> 00:14:04.270 At this time, we're going to go ahead 00:14:04.270 --> 00:14:07.710 and start the presentations from the parties. 00:14:07.710 --> 00:14:11.390 At this time Great Oaks, will give you a brief presentation, 00:14:11.390 --> 00:14:12.223 Mr. Guster. 00:14:13.560 --> 00:14:15.240 Thank you, your honor. 00:14:15.240 --> 00:14:18.070 My name is Tim Guster, I am vice president 00:14:18.070 --> 00:14:21.700 and general counsel for Great Oaks Water Company. 00:14:21.700 --> 00:14:24.770 Every three years, we go through the process 00:14:24.770 --> 00:14:29.500 of filing a general rate case application or GRC. 00:14:29.500 --> 00:14:32.050 The last time we did it was in 2018, 00:14:32.050 --> 00:14:36.770 with rates effective on July 1, 2019. 00:14:36.770 --> 00:14:39.530 The current application that we're here for tonight 00:14:39.530 --> 00:14:44.530 was filed on July 1 of this year with rates 00:14:45.050 --> 00:14:48.273 to be effective July 1, 2022. 00:14:49.220 --> 00:14:53.140 The notice that's provided for this public forum 00:14:53.140 --> 00:14:55.150 and that we've provided with bill inserts, 00:14:55.150 --> 00:14:56.390 provides a brief about, 00:14:56.390 --> 00:14:58.960 of information about the application, 00:14:58.960 --> 00:15:03.360 but in particular, we're looking for an increase in rates 00:15:03.360 --> 00:15:06.160 to essentially cover our increased costs 00:15:06.160 --> 00:15:08.400 of providing water service. 00:15:08.400 --> 00:15:13.090 Rates are cost recovery mechanisms for water utilities 00:15:13.090 --> 00:15:15.193 and that's all they are, 00:15:16.590 --> 00:15:19.640 included in the rates that we have proposed 00:15:19.640 --> 00:15:23.360 are projected expenses for our normal operations, 00:15:23.360 --> 00:15:26.900 plus a few new programs or projects 00:15:26.900 --> 00:15:30.130 that we believe will help us to continue to provide safe 00:15:30.130 --> 00:15:31.573 and reliable water service. 00:15:32.610 --> 00:15:34.860 Safe and reliable water service 00:15:34.860 --> 00:15:38.040 is the most important thing we do 00:15:38.040 --> 00:15:40.550 and over the course of the last four years, 00:15:40.550 --> 00:15:42.860 Great Oaks has been in complete compliance 00:15:42.860 --> 00:15:47.330 with all water quality regulations and standards. 00:15:47.330 --> 00:15:50.240 There have been no violations whatsoever 00:15:50.240 --> 00:15:51.713 during that process. 00:15:54.320 --> 00:15:56.930 The cost that we have proposed 00:15:56.930 --> 00:16:00.100 are projected over a three-year period 00:16:00.100 --> 00:16:04.280 and of those costs, the increase amounts, 00:16:04.280 --> 00:16:09.280 approximately 70% represent increased groundwater charges 00:16:10.480 --> 00:16:13.570 that Great Oaks is charged 00:16:13.570 --> 00:16:15.783 by the Santa Clara Valley Water District. 00:16:17.050 --> 00:16:19.370 The groundwater charges are for water 00:16:19.370 --> 00:16:21.060 that we pump through our own wells, 00:16:21.060 --> 00:16:23.200 located on our own properties. 00:16:23.200 --> 00:16:26.930 And presently represent approximately 51% 00:16:26.930 --> 00:16:29.600 of our total operating expenses. 00:16:29.600 --> 00:16:31.670 Over the course of the next three years, 00:16:31.670 --> 00:16:34.250 that's gonna increase up to 55% 00:16:34.250 --> 00:16:36.000 as the water district is increasing, 00:16:36.000 --> 00:16:38.610 groundwater charges at the rate of between 00:16:38.610 --> 00:16:41.370 nine and 10% per year. 00:16:41.370 --> 00:16:43.380 And that's not just for the next three years, 00:16:43.380 --> 00:16:46.110 that's for the next 10 years. 00:16:46.110 --> 00:16:49.220 So, this is a cost that we incur 00:16:49.220 --> 00:16:53.080 that is passed on through rates to our customers. 00:16:53.080 --> 00:16:55.380 To combat these increases, Great Oaks, 00:16:55.380 --> 00:16:59.250 has installed a well, a new well in Coyote Valley, 00:16:59.250 --> 00:17:02.520 which'll lower groundwater charge rate 00:17:02.520 --> 00:17:05.440 And we attempt to control costs that way 00:17:05.440 --> 00:17:08.510 and we've been successful in the past in doing so, 00:17:08.510 --> 00:17:11.490 providing our customers with refunds of 00:17:13.707 --> 00:17:18.707 $50 or more in two of the last four years, 00:17:18.970 --> 00:17:22.010 this has been a successful program from us 00:17:22.010 --> 00:17:24.400 and we intend to continue that. 00:17:24.400 --> 00:17:26.220 The other increases in costs, 00:17:26.220 --> 00:17:28.600 the major ones are electric power 00:17:28.600 --> 00:17:31.060 and taxes and depreciation. 00:17:31.060 --> 00:17:34.100 Plus a new program we're proposing for communications 00:17:34.100 --> 00:17:36.240 with our customer is that we'll include 00:17:36.240 --> 00:17:39.240 all elements of modern communications, 00:17:39.240 --> 00:17:44.233 including social media, to the extent that it's available. 00:17:46.360 --> 00:17:48.340 The rates that we have proposed, 00:17:48.340 --> 00:17:51.000 we believe are completely consistent 00:17:51.000 --> 00:17:52.950 with our health and safety requirements 00:17:53.880 --> 00:17:56.830 to continue to provide water service to our customers 00:17:56.830 --> 00:17:59.850 and they will continue to keep Great Oaks rates, 00:17:59.850 --> 00:18:03.570 the lowest in the city of San Jose. 00:18:03.570 --> 00:18:04.403 Thank you. 00:18:05.630 --> 00:18:08.130 Thank you, Mr. Guster, at this time, 00:18:08.130 --> 00:18:09.970 it'll be time for the Public Advocate's Office, 00:18:09.970 --> 00:18:11.520 to give you their presentation. 00:18:17.640 --> 00:18:19.690 Good evening, everyone. 00:18:19.690 --> 00:18:24.690 My name is Roy Keowen, that's R-O-Y K-E-O-W-E-N. 00:18:26.350 --> 00:18:28.180 I'm the project lead for the Public Advocate's Office 00:18:28.180 --> 00:18:30.830 and this rate case proceeding. 00:18:30.830 --> 00:18:32.490 As Judge Kelly mentioned earlier, 00:18:32.490 --> 00:18:35.250 the Public Advocate's Office is an independent organization 00:18:35.250 --> 00:18:37.670 within the CPUC that advocates solely 00:18:37.670 --> 00:18:39.940 on behalf of utility rate payers. 00:18:39.940 --> 00:18:41.580 The Public Advocate's Office team 00:18:41.580 --> 00:18:44.570 consists of rate analysts, accountants and engineers, 00:18:44.570 --> 00:18:48.120 familiar with the rate making process and associated issues. 00:18:48.120 --> 00:18:50.010 The Public Advocate's Office statutory mission 00:18:50.010 --> 00:18:52.610 is to ensure the lowest possible rates consistent with safe 00:18:52.610 --> 00:18:54.163 and reliable service. 00:18:56.980 --> 00:18:58.710 The public advocates will integrate 00:18:58.710 --> 00:19:00.250 those general rate case proceedings 00:19:00.250 --> 00:19:02.270 is to represent the interest of rate payers. 00:19:02.270 --> 00:19:04.910 To that ends public advocates has protested 00:19:05.744 --> 00:19:08.600 Great Oaks' application in order to ensure 00:19:08.600 --> 00:19:10.560 that Great Oaks requested increases 00:19:10.560 --> 00:19:14.990 are just as reasonable from a rate payer's perspective. 00:19:14.990 --> 00:19:17.710 The team is currently reviewing Great Oaks application 00:19:17.710 --> 00:19:19.860 as in the process of preparing recommendations 00:19:19.860 --> 00:19:21.430 for the Commission to consider 00:19:21.430 --> 00:19:24.500 before deciding Great Oaks' application requests. 00:19:24.500 --> 00:19:27.310 The recommendations we generate will be available 00:19:27.310 --> 00:19:28.790 on November 19th 00:19:28.790 --> 00:19:33.790 and it can be found at the Public Advocate Offices website. 00:19:34.890 --> 00:19:37.690 The Public Advocate's Office is here tonight to listen 00:19:37.690 --> 00:19:40.730 to customers where possible public advocates 00:19:40.730 --> 00:19:42.810 will utilize the comments provided by customers, 00:19:42.810 --> 00:19:45.670 to support our recommendations to the Commission. 00:19:45.670 --> 00:19:49.080 If you have additional questions or comments after tonight, 00:19:49.080 --> 00:19:51.730 please email the Public Advocate's Office 00:19:51.730 --> 00:19:53.460 and I apologize, the slide is incorrect here, 00:19:53.460 --> 00:19:56.340 but the email address is for Public Advocates Office, 00:19:56.340 --> 00:19:57.890 all one word that's 00:19:57.890 --> 00:20:02.890 P-U-B-L-I-C-A-D-V-O-C-A-T-E-S-O-F-F-I-C-E@cpuc.ca.gov. 00:20:11.390 --> 00:20:14.390 Additionally, you can direct, 00:20:14.390 --> 00:20:16.810 if you prefer to call during business hours, 00:20:16.810 --> 00:20:19.480 you can call Erica (415) 703-1584. 00:20:23.773 --> 00:20:26.360 Please do include the docket ID, if you do email us, 00:20:26.360 --> 00:20:30.130 we do include the docket ID and email subject line. 00:20:30.130 --> 00:20:33.837 The docket ID for this proceeding is A.21-07-001. 00:20:37.720 --> 00:20:40.810 Thank you and I'll turn it back over to Judge Kelly. 00:20:40.810 --> 00:20:42.760 Thank you, Mr. Keowen. 00:20:42.760 --> 00:20:45.140 A reminder to those who wish to speak, 00:20:45.140 --> 00:20:47.300 if you have not already done so, 00:20:47.300 --> 00:20:50.300 please press star one on your phone 00:20:50.300 --> 00:20:53.123 and the operator will add you to the list of speakers. 00:20:54.040 --> 00:20:57.570 Also, as a reminder, that if you're a public official, 00:20:57.570 --> 00:21:00.040 please notify the operator of your title, 00:21:00.040 --> 00:21:02.190 in addition to your name. 00:21:02.190 --> 00:21:05.150 I would like to remind everyone to try to keep your comments 00:21:05.150 --> 00:21:07.180 to around three minutes. 00:21:07.180 --> 00:21:10.300 This will help to ensure that we're able to get to all 00:21:10.300 --> 00:21:13.080 of the callers in a timely manner. 00:21:13.080 --> 00:21:16.500 An additional reminder is to try and remember to speak 00:21:16.500 --> 00:21:20.320 slowly and clearly as this will help the court reporters 00:21:20.320 --> 00:21:22.380 out tremendously. 00:21:22.380 --> 00:21:25.840 When the operator informs you that it's your turn to speak. 00:21:25.840 --> 00:21:28.630 To start your comments by stating 00:21:28.630 --> 00:21:32.083 and spelling your full name, along with your location. 00:21:33.360 --> 00:21:35.240 Please avoid using your speakerphone, 00:21:35.240 --> 00:21:37.130 when you are providing comments. 00:21:37.130 --> 00:21:39.870 And again, please try to keep your comments 00:21:39.870 --> 00:21:42.040 to around three minutes. 00:21:42.040 --> 00:21:44.310 At this time, I would like to ask, 00:21:44.310 --> 00:21:46.360 how many callers do we have in the queue? 00:21:48.600 --> 00:21:49.830 At this time your honor, 00:21:49.830 --> 00:21:53.913 I am showing that there are no public speakers in the queue. 00:21:55.200 --> 00:21:59.063 Okay, so let's go off the record. 00:22:02.000 --> 00:22:04.460 Mr. Houck, would you like to take a short break 00:22:04.460 --> 00:22:06.143 to see if anybody joins in? 00:22:09.340 --> 00:22:12.990 Yeah, that sounds good, maybe we could take a five minute 00:22:12.990 --> 00:22:16.009 or 10, what do you think, five or 10 minute break 00:22:16.009 --> 00:22:17.737 to see if people call? 00:22:17.737 --> 00:22:21.590 It's 6:23, why don't we reconvene like at 6:33. 00:22:21.590 --> 00:22:25.080 We'll take a 10 minute break and we'll come back at 6:33 00:22:25.080 --> 00:22:27.830 and we'll see if there's any additional public commenters 00:22:27.830 --> 00:22:30.240 and then at that point we'll figure out 00:22:30.240 --> 00:22:31.440 what we're gonna do then. 00:22:31.440 --> 00:22:33.540 So, I'll see everybody back in 10 minutes. 00:22:44.010 --> 00:22:46.593 (upbeat music) 00:23:05.630 --> 00:23:08.810 Do you have somebody in the queue? 00:23:08.810 --> 00:23:12.973 Operator, can you please announce the caller. 00:23:15.420 --> 00:23:16.760 Thank you, your honor. 00:23:16.760 --> 00:23:19.683 Gary White, your line is now open. 00:23:21.590 --> 00:23:24.080 Yes, thank you, ladies and gentlemen. 00:23:24.080 --> 00:23:25.293 Thank you, your honor. 00:23:26.790 --> 00:23:31.477 The CPUC should decline the application A.21-7- 00:23:32.799 --> 00:23:35.280 I'm sorry this is the court reporter, 00:23:35.280 --> 00:23:37.660 Could you please state and spell your name? 00:23:37.660 --> 00:23:40.880 I didn't hear the beginning of your statement, thank you. 00:23:40.880 --> 00:23:45.880 Sure, Gary, G-A-R-Y, White, W-H-I-T-E. 00:23:53.710 --> 00:23:55.420 Go ahead Mr. White. 00:23:55.420 --> 00:23:57.055 Thank you. 00:23:57.055 --> 00:24:00.580 The CPUC should decline the application, 00:24:00.580 --> 00:24:03.600 consumers we have no choice, no voice, 00:24:03.600 --> 00:24:06.580 in who will supply the water 00:24:06.580 --> 00:24:08.410 and Great Oaks has not addressed, 00:24:08.410 --> 00:24:10.520 how they're gonna use the additional funds 00:24:10.520 --> 00:24:12.853 to increase the supply of water. 00:24:13.730 --> 00:24:16.310 They have not disclosed how they will more competitively 00:24:16.310 --> 00:24:18.053 address their input costs. 00:24:19.940 --> 00:24:23.870 The 455,000 charge, 00:24:23.870 --> 00:24:26.460 which is to communicate with customers, 00:24:26.460 --> 00:24:30.300 who really have no choice about, you know, 00:24:30.300 --> 00:24:33.100 again, where they get their water and how much they pay. 00:24:34.020 --> 00:24:35.450 It's just a man who, you know, 00:24:35.450 --> 00:24:38.900 we're forced to buy our water from Great Oak 00:24:38.900 --> 00:24:42.400 to pay another 455,000 00:24:42.400 --> 00:24:46.400 to better communicate just makes me wonder if 00:24:46.400 --> 00:24:48.290 that costs would be entirely avoided 00:24:48.290 --> 00:24:49.123 and there might be other costs, 00:24:49.123 --> 00:24:54.123 that could be dialed back, to make this more competitive 00:24:54.390 --> 00:24:55.390 for good neighbors, 00:24:55.390 --> 00:24:58.260 maybe a more reasonable way forward is possible. 00:24:58.260 --> 00:24:59.710 That's the end of my comment. 00:25:01.270 --> 00:25:03.330 Thank you, Mr. White. 00:25:03.330 --> 00:25:06.053 Do we have anybody else in the queue? 00:25:07.710 --> 00:25:10.420 Your honor, I'm showing no further commenters 00:25:10.420 --> 00:25:11.773 in the queue at this time. 00:25:13.230 --> 00:25:15.030 Let's go off the record real fast. 00:25:16.380 --> 00:25:20.793 Commissioner Houck, do you want to continue? 00:25:22.000 --> 00:25:23.373 What would you like to do? 00:25:26.105 --> 00:25:28.803 Do you wanna wait another five minutes 00:25:28.803 --> 00:25:33.803 or three minutes and just see if anyone else joins or... 00:25:35.727 --> 00:25:36.930 Why don't we do this? 00:25:36.930 --> 00:25:38.630 Why don't we take a break for 10 minutes? 00:25:38.630 --> 00:25:40.780 Come back at 6:45 00:25:40.780 --> 00:25:44.120 and then if we don't have any more comments then, 00:25:44.120 --> 00:25:47.010 then we'll just go forward from there. 00:25:47.010 --> 00:25:49.620 So, we'll go on break for 10 more minutes 00:25:49.620 --> 00:25:51.233 and we'll come back at 6:45. 00:25:52.400 --> 00:25:53.730 Okay, that sounds like a good plan, 00:25:53.730 --> 00:25:55.470 thank you, judge. Thank you. 00:25:59.067 --> 00:26:01.650 (upbeat music) 00:35:09.430 --> 00:35:11.180 Go ahead and go back on the record. 00:35:13.350 --> 00:35:15.693 Do we have any callers in the queue operator? 00:35:17.570 --> 00:35:19.400 Your honor, I am showing no callers 00:35:19.400 --> 00:35:20.233 in the queue. 00:35:21.370 --> 00:35:22.483 Thank you operator. 00:35:24.960 --> 00:35:27.290 So, it appears that that is all of the speakers 00:35:27.290 --> 00:35:28.833 that we have that signed up. 00:35:31.390 --> 00:35:34.123 Commissioner Houck, do you have any closing remarks? 00:35:37.900 --> 00:35:41.400 Just wanna thank the applicants, Cal Advocates, 00:35:41.400 --> 00:35:43.470 the court reporters and all the staff 00:35:43.470 --> 00:35:46.630 for making this possible and thank you, Judge Kelly 00:35:46.630 --> 00:35:48.580 for all the work you're doing 00:35:48.580 --> 00:35:51.473 and with that, I'll turn it back over to you. 00:35:53.260 --> 00:35:55.430 Thank you, Commissioner, I look forward to working 00:35:55.430 --> 00:35:57.780 with you and your team on this matter. 00:35:57.780 --> 00:36:01.243 On behalf of myself and the five Commissioners, 00:36:01.243 --> 00:36:05.010 I wanna thank everyone for your participation here today. 00:36:05.010 --> 00:36:06.610 I realized that there are other things 00:36:06.610 --> 00:36:08.820 that you could be doing in your free time. 00:36:08.820 --> 00:36:10.720 And I do appreciate the fact 00:36:10.720 --> 00:36:14.260 that you took the time on a Tuesday evening to join us 00:36:14.260 --> 00:36:16.750 for this presentation. 00:36:16.750 --> 00:36:19.120 I also wanted to thank the parties, 00:36:19.120 --> 00:36:21.523 for their very useful presentation. 00:36:22.410 --> 00:36:26.150 I also wanna thank everybody who helps, excuse me, 00:36:26.150 --> 00:36:29.320 who helped pull this remote hearing off. 00:36:29.320 --> 00:36:32.730 We could not have done this without the help of everybody 00:36:32.730 --> 00:36:37.000 behind the scenes, specifically Ms. Hill's team. 00:36:37.000 --> 00:36:39.810 I would like to thank everybody there, 00:36:39.810 --> 00:36:43.090 especially Ms. Sanchez for all the work that she did. 00:36:43.090 --> 00:36:45.270 I wanna thank Ms. Ross and Ms. Welch 00:36:45.270 --> 00:36:47.750 for their help as the court reporters. 00:36:47.750 --> 00:36:50.463 And I also wanted to thank Mr. Hega with IT, 00:36:51.320 --> 00:36:53.850 for the help that was provided here. 00:36:53.850 --> 00:36:55.710 I personally appreciate all the efforts 00:36:55.710 --> 00:36:57.160 that everybody has done. 00:36:57.160 --> 00:36:58.210 And I just want you to know 00:36:58.210 --> 00:36:59.780 that we could not pull these things off, 00:36:59.780 --> 00:37:01.790 without the help that we get. 00:37:01.790 --> 00:37:05.440 This concludes the PPH for the Great Oaks general rate case. 00:37:05.440 --> 00:37:09.534 We are adjourned and we are off the record, thank you. 00:37:09.534 --> 00:37:11.034 Thank you. 00:37:12.500 --> 00:37:14.060 That concludes today's conference, 00:37:14.060 --> 00:37:15.650 thank you for your participation. 00:37:15.650 --> 00:37:17.373 You may disconnect at this time.