WEBVTT 00:00:37.380 --> 00:00:38.213 Hey, everyone. 00:00:38.213 --> 00:00:39.046 This is Monica. 00:00:39.046 --> 00:00:40.430 Looks like you got the slides. 00:01:24.940 --> 00:01:27.260 So, (murmurs) everything you needed. 00:01:36.797 --> 00:01:38.000 I think we're all set. 00:01:38.000 --> 00:01:39.000 Thanks for checking. 00:01:40.150 --> 00:01:41.030 Great. 00:01:41.030 --> 00:01:41.863 Pilar is here. 00:01:41.863 --> 00:01:42.796 Good. 00:01:42.796 --> 00:01:44.090 Okay, y'all have a good session. 00:01:44.090 --> 00:01:46.900 I know there was a couple of people that had (murmurs). 00:01:47.863 --> 00:01:49.663 So you're gonna have a good session. 00:01:51.500 --> 00:01:52.333 Thanks so much. 00:01:58.350 --> 00:01:59.320 Hi, good afternoon. 00:01:59.320 --> 00:02:00.710 This is Shaun. 00:02:00.710 --> 00:02:02.360 Can everybody see the PowerPoint? 00:02:05.449 --> 00:02:07.630 We can see it, Shaun, but it's not the full screen, 00:02:07.630 --> 00:02:10.330 if there's a way to make it just a little bit bigger. 00:02:10.330 --> 00:02:11.163 Okay, I'm sorry. 00:02:11.163 --> 00:02:13.780 Let me just exit out real quick, 00:02:13.780 --> 00:02:15.280 and then I'll open it back up again. 00:02:15.280 --> 00:02:17.020 Sorry about that. 00:02:17.020 --> 00:02:20.060 Is it because you are using a PDF and not the PowerPoint? 00:02:21.820 --> 00:02:23.950 Yeah, let me reopen it up. 00:02:23.950 --> 00:02:25.590 It's open as PDF, but I think I need 00:02:25.590 --> 00:02:29.000 to open it up in a different browser. 00:02:29.000 --> 00:02:29.833 Sorry about that. 00:02:29.833 --> 00:02:30.666 Okay, thanks. 00:02:30.666 --> 00:02:31.499 Sorry, thank you. 00:03:25.680 --> 00:03:27.030 Okay, how's that? 00:03:29.590 --> 00:03:30.423 Looks great. 00:03:30.423 --> 00:03:31.256 Thanks for checking. 00:03:32.230 --> 00:03:33.210 Okay, thank you. 00:03:35.340 --> 00:03:36.173 Thanks, Shaun. 00:03:37.730 --> 00:03:38.563 Yes? 00:03:40.630 --> 00:03:42.050 Oh, I just wanted to say thank you. 00:03:42.050 --> 00:03:43.239 Oh, you're welcome. 00:03:43.239 --> 00:03:45.322 (laughs) 00:04:36.822 --> 00:04:40.350 Hey, Michael and Wylen, can you hear me? 00:04:40.350 --> 00:04:41.690 Okay. 00:04:41.690 --> 00:04:42.523 Yep. 00:04:45.340 --> 00:04:49.190 So, I'll be monitoring the chat. 00:04:49.190 --> 00:04:50.023 Is that correct? 00:04:50.023 --> 00:04:52.900 And then summarizing at the end. 00:04:52.900 --> 00:04:54.900 Yes, I think you have the biggest job. 00:04:56.230 --> 00:04:57.063 I know. 00:04:58.341 --> 00:05:01.191 I nailed it, I was like, "Oh man, this is gonna be hard." 00:05:09.750 --> 00:05:13.940 I'll do my best, but feel free to help me. 00:05:13.940 --> 00:05:16.420 Yeah, I think it's mainly, if you see anything 00:05:16.420 --> 00:05:19.170 that you need to stop us and just interrupt us, 00:05:19.170 --> 00:05:21.820 I think what we'll probably rely on you for the most. 00:05:54.710 --> 00:05:55.740 Are we live already? 00:05:55.740 --> 00:05:58.190 I assume we are, I don't know if there's a way to-- 00:05:58.190 --> 00:05:59.840 We are live and being recorded. 00:06:00.860 --> 00:06:03.150 And do we wanna start at one sharp, 00:06:03.150 --> 00:06:06.030 or give people a minute to gather? 00:06:06.030 --> 00:06:08.610 Maybe we just ramp up slowly. 00:06:09.680 --> 00:06:12.840 Yeah, we'll start ramping up slowly at one, I guess. 00:06:12.840 --> 00:06:13.790 Yeah, I think we should start 00:06:13.790 --> 00:06:16.390 on time just because it's a short session, 00:06:16.390 --> 00:06:19.890 but I'm sure people will be joining us late, 00:06:19.890 --> 00:06:21.310 you know, people will be trickling in, 00:06:21.310 --> 00:06:24.830 but they won't probably miss too much in the beginning. 00:06:24.830 --> 00:06:26.060 I don't know, actually (murmurs). 00:06:28.546 --> 00:06:29.896 Okay, we'll start at one. 00:08:07.970 --> 00:08:08.803 Okay. 00:08:08.803 --> 00:08:10.330 Hi, good afternoon. 00:08:10.330 --> 00:08:12.910 So, we're coming 1:00 pm right now. 00:08:12.910 --> 00:08:15.430 I'm just gonna give them about about 30 seconds or so, 00:08:15.430 --> 00:08:20.430 so more of the participants and stakeholders can trickle in. 00:08:20.430 --> 00:08:23.200 So, we're starting in about 30 seconds. 00:08:23.200 --> 00:08:24.033 Thank you. 00:08:32.990 --> 00:08:34.920 All right, can you hear me? 00:08:34.920 --> 00:08:36.150 If you guys can hear me? 00:08:36.150 --> 00:08:37.080 Okay, great. 00:08:37.080 --> 00:08:40.020 Welcome to the communications breakout session. 00:08:40.020 --> 00:08:41.390 My name is Wylen. 00:08:41.390 --> 00:08:44.600 Michael and I will be your facilitators for this session. 00:08:44.600 --> 00:08:46.980 Just a brief intro about ourselves. 00:08:46.980 --> 00:08:49.970 Michael is the policy advisor to the director 00:08:49.970 --> 00:08:53.520 of the communications division, and I'm a regulatory analyst 00:08:53.520 --> 00:08:56.320 in the California Teleconnect Fund Program. 00:08:56.320 --> 00:08:58.470 So we are thrilled to be here with all of you. 00:08:58.470 --> 00:09:00.510 Michael and I will be doing a little bit of talking 00:09:00.510 --> 00:09:03.150 during this session, but I think more importantly, 00:09:03.150 --> 00:09:05.960 as it's been kind of talked about this morning, 00:09:06.920 --> 00:09:08.880 we want to hear from you and we want to brainstorm 00:09:08.880 --> 00:09:11.730 with you on the telecommunications topics. 00:09:11.730 --> 00:09:14.940 So, just a couple of quick public service announcements. 00:09:14.940 --> 00:09:18.840 This session is not on the record, but it is being recorded 00:09:18.840 --> 00:09:22.330 as we speak for follow-up purposes. 00:09:22.330 --> 00:09:24.530 And we are gonna be taking notes. 00:09:24.530 --> 00:09:28.500 Also, unlike this morning, Spanish interpretation 00:09:28.500 --> 00:09:31.220 is not available for this particular breakout session, 00:09:31.220 --> 00:09:33.914 so we apologize in advance for that. 00:09:33.914 --> 00:09:36.410 And just a couple other topics, 00:09:37.360 --> 00:09:39.110 wanna thank those who are behind the scenes, 00:09:39.110 --> 00:09:40.690 who are making everything work for us. 00:09:40.690 --> 00:09:42.680 We're happy to have support from Shaun 00:09:42.680 --> 00:09:45.690 of IT in this session, so I want to knowledge Shaun here, 00:09:45.690 --> 00:09:47.580 he will be our host today. 00:09:47.580 --> 00:09:49.550 And I also wanna take a moment to acknowledge 00:09:49.550 --> 00:09:53.120 the support from Commissioner Guzman Aceves's Office, 00:09:53.120 --> 00:09:54.530 in particular, Sarah, who will 00:09:54.530 --> 00:09:57.520 be help monitoring our chat room activities, 00:09:57.520 --> 00:10:01.400 and will summarize the session to provide recap at the end. 00:10:01.400 --> 00:10:05.400 And to Laura, will be capturing notes for us as well. 00:10:05.400 --> 00:10:06.880 So, without further ado, Shaun, 00:10:06.880 --> 00:10:08.830 can you move to the next slide, please? 00:10:17.000 --> 00:10:18.410 So, I'll jump in here. 00:10:18.410 --> 00:10:21.480 So, Michael Minkus, I'll briefly go over the agenda, 00:10:21.480 --> 00:10:25.410 and just before I do, we were able to figure out a poll 00:10:25.410 --> 00:10:28.580 for Webex, so we can get a sense of the participants. 00:10:28.580 --> 00:10:30.810 So Shaun, if you could load that up 00:10:30.810 --> 00:10:33.350 that, now, that would be great. 00:10:33.350 --> 00:10:36.500 I'm going to talk over it about the agenda, 00:10:36.500 --> 00:10:39.180 but I will pause once it's all set, 00:10:39.180 --> 00:10:41.840 and give folks a moment to respond. 00:10:43.000 --> 00:10:45.580 So, we will provide an update 00:10:45.580 --> 00:10:47.470 on some of the telecommunications items 00:10:47.470 --> 00:10:51.210 from the ESJ action plan in the past year, 00:10:52.100 --> 00:10:55.520 talk about a few items to consider. 00:10:55.520 --> 00:10:57.050 It looks like the poll was loaded too, 00:10:57.050 --> 00:11:00.400 so let me just talk more slowly 00:11:00.400 --> 00:11:03.250 and hopefully you all can respond, 00:11:03.250 --> 00:11:07.800 while I'm going over the agenda. 00:11:07.800 --> 00:11:11.590 So, cover some of the telecommunications items 00:11:11.590 --> 00:11:14.240 from the last year, look forward 00:11:14.240 --> 00:11:17.130 at some possible additional topics to include, 00:11:17.130 --> 00:11:19.300 and then have a facilitated discussion 00:11:19.300 --> 00:11:23.460 on the action plan, with a focus on telecommunications. 00:11:23.460 --> 00:11:25.540 And then, at the end, Sarah will summarize 00:11:25.540 --> 00:11:28.210 and identify potential actions and next steps. 00:11:29.210 --> 00:11:33.520 And so, some guidance about the participation, 00:11:33.520 --> 00:11:38.520 so there's a few ways to interject or to ask a question. 00:11:39.020 --> 00:11:41.820 and I'll try and go over those quickly, now. 00:11:41.820 --> 00:11:44.510 So, to ask a verbal comment or a question, 00:11:44.510 --> 00:11:46.270 you can raise your hand, that's 00:11:46.270 --> 00:11:49.680 the little person in the bottom right. 00:11:49.680 --> 00:11:51.540 Click on that, it will bring up the list. 00:11:51.540 --> 00:11:54.010 And next to your name, there's a small icon 00:11:54.010 --> 00:11:57.280 for a hand raise, to raise a hand. 00:11:57.280 --> 00:12:00.270 You could also submit a written comment 00:12:00.270 --> 00:12:02.930 or question and type that into 00:12:02.930 --> 00:12:05.480 the chat box, also in the bottom right. 00:12:05.480 --> 00:12:07.490 Sarah will be monitoring that, and we'll try 00:12:07.490 --> 00:12:09.050 to keep an eye on it, so that we 00:12:09.050 --> 00:12:10.700 can make sure there's a response. 00:12:12.310 --> 00:12:16.040 And a note there, when you select the 10 option, 00:12:16.040 --> 00:12:18.900 you have options for who to send it to, 00:12:18.900 --> 00:12:21.780 and sending it to everyone is best, so we can make sure 00:12:21.780 --> 00:12:23.880 that everyone who needs to see it gets it. 00:12:25.480 --> 00:12:27.850 Finally, you can submit a written comment 00:12:27.850 --> 00:12:29.840 or follow up material via email, 00:12:29.840 --> 00:12:32.590 and that will be to ESJactionplan@cpc.ca.gov. 00:12:35.090 --> 00:12:36.900 And that's the same address that's 00:12:36.900 --> 00:12:39.050 on the first and last slides. 00:12:39.050 --> 00:12:41.100 So, before we start, a reminder 00:12:41.100 --> 00:12:43.140 that this session is being recorded, 00:12:43.140 --> 00:12:46.300 so that we can save all the feedback and comments. 00:12:46.300 --> 00:12:48.650 And with that, I'll turn it back over to Wylen. 00:12:52.810 --> 00:12:53.643 Awesome. 00:12:53.643 --> 00:12:54.476 Thank you, Michael. 00:12:54.476 --> 00:12:55.309 Really appreciate it. 00:12:55.309 --> 00:12:58.970 So Shaun, if you could move to the next slide, please? 00:13:00.650 --> 00:13:02.270 All right, I'll be talking about some 00:13:02.270 --> 00:13:06.380 of the ongoing ESJ action items that 00:13:06.380 --> 00:13:08.400 are pertaining to telecommunications. 00:13:10.120 --> 00:13:11.940 And these items are actually already 00:13:11.940 --> 00:13:13.370 on the ESG action plan. 00:13:13.370 --> 00:13:14.340 So, I just want to provide 00:13:14.340 --> 00:13:16.290 a little bit of update to some of them. 00:13:17.490 --> 00:13:19.350 Some of the items on the action plan intend 00:13:19.350 --> 00:13:20.850 and strive to provide access 00:13:20.850 --> 00:13:24.160 to communication services for the ESJ community. 00:13:24.160 --> 00:13:26.600 And these efforts are being facilitated, 00:13:27.520 --> 00:13:28.960 some of these others are being facilitated 00:13:28.960 --> 00:13:31.270 by the California Lifeline Program. 00:13:31.270 --> 00:13:36.270 In particular, in April of 2019, in decision in 19-04-021, 00:13:36.730 --> 00:13:39.510 the Commission has approved two pilots. 00:13:39.510 --> 00:13:43.130 They are the CARE pilot and THE iFoster Pilot. 00:13:43.130 --> 00:13:46.680 Both pilots partner will Boost Mobile for phone service. 00:13:46.680 --> 00:13:49.000 The CARE Pilot allows all households enroll 00:13:49.000 --> 00:13:51.860 in the California alternative rates for energy program, 00:13:51.860 --> 00:13:53.950 also known as the CARE program, 00:13:53.950 --> 00:13:55.620 which is an energy division program 00:13:55.620 --> 00:13:58.380 for low income Californian households to receive 00:13:58.380 --> 00:14:01.110 a $15 per month off wireless phone service 00:14:01.110 --> 00:14:02.710 from Boost Mobile. 00:14:02.710 --> 00:14:05.020 The iFoster Pilot is the partnership 00:14:05.020 --> 00:14:08.000 with iFoster, which is a Truckee based non-profit 00:14:08.000 --> 00:14:11.260 that helps foster youth across the state to navigate 00:14:11.260 --> 00:14:14.000 the public assistance programs available to them. 00:14:14.000 --> 00:14:16.090 Through this pilot, iFoster aims 00:14:16.090 --> 00:14:17.760 to distribute three smartphones 00:14:17.760 --> 00:14:19.690 for at least two years of free calling, 00:14:19.690 --> 00:14:21.990 testing, and data services to up 00:14:21.990 --> 00:14:24.750 to 33,000 foster youth across the state. 00:14:26.220 --> 00:14:28.870 In addition to these programs, there are also other efforts 00:14:28.870 --> 00:14:33.870 on the ESJ action plan that aim to implement programs 00:14:34.640 --> 00:14:36.740 for strategies for broadband adoption, 00:14:36.740 --> 00:14:38.880 public housing, and Nolan accounts. 00:14:38.880 --> 00:14:41.000 These efforts are being facilitated in 00:14:41.000 --> 00:14:45.320 the California Advanced Service Fund program, CSF program. 00:14:45.320 --> 00:14:48.950 In 2018, the Commission adopted several decisions 00:14:48.950 --> 00:14:50.330 towards this effort. 00:14:50.330 --> 00:14:52.190 There is the Broadband Adoption program, 00:14:52.190 --> 00:14:54.210 where $20 million are awarded 00:14:54.210 --> 00:14:56.810 in biannual application cycles. 00:14:56.810 --> 00:14:58.820 Communities with low broadband access, 00:14:58.820 --> 00:15:00.860 and more low broadband subscription rates 00:15:00.860 --> 00:15:04.320 will be given preference, as well as low income communities, 00:15:04.320 --> 00:15:06.550 senior communities, and communities that 00:15:06.550 --> 00:15:10.780 are facing socioeconomic barriers to broadband adoption. 00:15:10.780 --> 00:15:13.200 Then, there's also the CSF Rural 00:15:13.200 --> 00:15:17.080 and Urban Regional Broadband Consortia Grant Account, 00:15:17.080 --> 00:15:19.510 which provides grants to eligible consortia 00:15:19.510 --> 00:15:22.680 to facilitate deployment of broadband services. 00:15:22.680 --> 00:15:25.850 In 2018, the consortia account reimbursed over 00:15:28.149 --> 00:15:31.910 1.3 million for 17 consortia groups, 00:15:31.910 --> 00:15:36.910 representing about 54 out of the 58 California counties. 00:15:38.130 --> 00:15:39.340 So, these are just a couple 00:15:39.340 --> 00:15:40.880 of the programs that we want to highlight. 00:15:40.880 --> 00:15:43.140 There are also other items on the ESJ action plan 00:15:43.140 --> 00:15:45.690 that I didn't necessarily highlight here, 00:15:45.690 --> 00:15:47.260 but we are definitely free to discuss 00:15:47.260 --> 00:15:48.880 those later on in this session. 00:15:50.381 --> 00:15:53.640 What I also want to talk about, and a broader item 00:15:53.640 --> 00:15:55.580 on the ESJ action plan. 00:15:55.580 --> 00:15:57.890 Shaun, could you move to the next slide please? 00:16:01.300 --> 00:16:03.000 So, great, thank you, Shaun. 00:16:03.000 --> 00:16:06.850 So, in this slide, I wanna talk about 00:16:06.850 --> 00:16:08.080 the affordability proceedings. 00:16:08.080 --> 00:16:11.520 So, one of the key objectives of the ESJ action plan 00:16:11.520 --> 00:16:14.580 is to develop methods and processes to assess affordability 00:16:14.580 --> 00:16:17.480 across Commission, proceedings, and services. 00:16:17.480 --> 00:16:19.380 Before that, wanted to talk 00:16:19.380 --> 00:16:24.200 about Affordability Proceeding R.18-07-006. 00:16:25.732 --> 00:16:28.830 And just a little bit of background on this proceeding, 00:16:28.830 --> 00:16:31.310 this is a quasi legislative proceeding that aims 00:16:31.310 --> 00:16:33.550 to develop a framework to assess 00:16:33.550 --> 00:16:36.950 the affordability of essential electric, gas, 00:16:36.950 --> 00:16:39.110 water, and communication services 00:16:39.110 --> 00:16:42.080 for residential households in California. 00:16:42.080 --> 00:16:43.970 So, this proceeding does not pertain just 00:16:43.970 --> 00:16:45.880 to telecommunications, but also all 00:16:45.880 --> 00:16:47.700 the other essential industries. 00:16:47.700 --> 00:16:49.620 While this proceeding in and of itself 00:16:49.620 --> 00:16:51.940 cannot determine rates, we anticipate 00:16:51.940 --> 00:16:54.830 the Commission will utilize the results and ongoing efforts 00:16:54.830 --> 00:16:57.830 from this proceeding to influence its decisions 00:16:57.830 --> 00:17:00.630 on anything related to residential utility rates, 00:17:00.630 --> 00:17:02.060 including, but not limited to, 00:17:02.060 --> 00:17:03.630 grant proposals and rate cases. 00:17:04.650 --> 00:17:06.620 A bit of status update on this proceeding. 00:17:06.620 --> 00:17:10.620 In the past year, 2020, we've hit a few milestones. 00:17:10.620 --> 00:17:14.890 On January 27, 2020, the Commission staff issued 00:17:14.890 --> 00:17:18.250 a revised staff proposal, which establishes 00:17:18.250 --> 00:17:20.310 the essential service level for electric, gas, 00:17:20.310 --> 00:17:22.610 water, and communications services, 00:17:22.610 --> 00:17:24.610 and introduces three metrics 00:17:24.610 --> 00:17:26.710 of measurement to determine affordability. 00:17:29.260 --> 00:17:32.020 On July 22nd, 2020, the Commission issued 00:17:32.020 --> 00:17:36.860 decision 20-07-032, which adopts metrics and methodologies, 00:17:36.860 --> 00:17:39.040 as well as essential utility service level 00:17:39.040 --> 00:17:40.440 for a residential household. 00:17:41.620 --> 00:17:43.520 As mentioned in the morning session, 00:17:43.520 --> 00:17:45.610 Commission staff is poised to issue 00:17:45.610 --> 00:17:49.130 the first annual affordability report, later this quarter. 00:17:49.130 --> 00:17:51.450 The report will discuss key findings 00:17:51.450 --> 00:17:53.860 around affordability of essential services 00:17:53.860 --> 00:17:57.860 across the specific geographies in California. 00:17:57.860 --> 00:18:00.260 More importantly, it demonstrates that we now 00:18:00.260 --> 00:18:03.360 have a way, a method, using the metrics adopted 00:18:03.360 --> 00:18:05.730 in the affordability proceeding to quantify 00:18:05.730 --> 00:18:08.430 and measure affordability at an ongoing basis 00:18:08.430 --> 00:18:10.450 we'll have a geographic focus. 00:18:10.450 --> 00:18:13.740 Further, as it pertains to ESJ priorities, 00:18:13.740 --> 00:18:16.010 it provides avenues and measurable metrics 00:18:16.010 --> 00:18:18.450 to assess the impact of our GSJ efforts. 00:18:18.450 --> 00:18:21.610 And, in particular, some of the action items 00:18:21.610 --> 00:18:23.850 that are on our action plan right now. 00:18:23.850 --> 00:18:26.110 At a very minimum, these metrics 00:18:26.110 --> 00:18:28.370 should at least be able to address 00:18:28.370 --> 00:18:30.460 the social justice part of ESJ. 00:18:31.323 --> 00:18:32.340 And I think earlier this morning, 00:18:32.340 --> 00:18:33.680 I think Kathleen mentioned something 00:18:33.680 --> 00:18:36.530 about CalEnviroScreen being a metric 00:18:36.530 --> 00:18:38.120 that can be used to determine some 00:18:38.120 --> 00:18:41.220 of the environmental aspects of some of the action items. 00:18:42.258 --> 00:18:44.930 I think, on that note, we believe the affordability 00:18:44.930 --> 00:18:48.770 and metrics can actually be very applicable 00:18:48.770 --> 00:18:51.750 to some of the socio-economic component of ESJ. 00:18:52.760 --> 00:18:55.120 Oh, and by the way, I added some little graphics 00:18:55.120 --> 00:18:56.650 on the slide show, here. 00:18:56.650 --> 00:18:59.500 This is some of the graphics that we use 00:18:59.500 --> 00:19:03.300 for one of our metrics, the affordability ratio, AR, 00:19:03.300 --> 00:19:05.280 but I just thought it was cute, just wanna put it in there. 00:19:05.280 --> 00:19:07.660 It was a little shameless plug on my part. 00:19:07.660 --> 00:19:09.710 But, on a more serious note, 00:19:10.746 --> 00:19:12.600 one last one before we move to the next topic, 00:19:12.600 --> 00:19:14.350 is that I wanna share the main takeaway 00:19:14.350 --> 00:19:17.820 from one of our upcoming first annual report, 00:19:17.820 --> 00:19:19.370 which is consistent, and this takeaway 00:19:19.370 --> 00:19:22.060 is pretty consistent across all industries. 00:19:22.060 --> 00:19:23.840 Affordability challenges are widespread 00:19:23.840 --> 00:19:25.550 across the state of California. 00:19:25.550 --> 00:19:27.950 It is not an urban versus rural issue, 00:19:27.950 --> 00:19:30.920 it is also not a coastal versus inland issue. 00:19:30.920 --> 00:19:33.780 In any given geography, if combination 00:19:33.780 --> 00:19:37.640 of low income and high costs of service exists. 00:19:37.640 --> 00:19:41.470 So again, if any combination in any given geography, 00:19:41.470 --> 00:19:44.650 if there is a combination of low income and high cost, 00:19:44.650 --> 00:19:47.530 then there will be affordability challenges. 00:19:47.530 --> 00:19:51.460 For communication, in particular, until we address 00:19:52.620 --> 00:19:56.350 those very communities with affordability challenges, 00:19:56.350 --> 00:19:58.980 that digital divide will only continue to widen. 00:20:00.210 --> 00:20:03.020 So, I think that's enough on this proceeding, for now. 00:20:03.020 --> 00:20:04.720 I'm gonna go ahead and I'll turn it over to Michael 00:20:04.720 --> 00:20:06.770 for other items that we wanna discuss. 00:20:08.360 --> 00:20:09.193 Fun. 00:20:09.193 --> 00:20:12.060 And Shaun, can we get the next slide? 00:20:12.060 --> 00:20:15.100 So, this slide lists a few high level items, 00:20:15.100 --> 00:20:17.910 that would be topics that are more recent actions 00:20:17.910 --> 00:20:19.590 that the Commission has taken, or in the state, 00:20:19.590 --> 00:20:21.800 and we might wanna consider in 00:20:21.800 --> 00:20:23.780 the action plan going forward. 00:20:23.780 --> 00:20:25.670 I have a little more detail on them, 00:20:25.670 --> 00:20:28.780 but I will cover them at a very high level, 00:20:28.780 --> 00:20:31.310 so that we don't take away time from discussion. 00:20:31.310 --> 00:20:33.740 So just follow up, if you would like more detail, 00:20:33.740 --> 00:20:35.710 or discussion on these items. 00:20:35.710 --> 00:20:36.660 So the first one... 00:20:38.040 --> 00:20:39.840 Next slide, please. 00:20:39.840 --> 00:20:41.900 Is the broadband for all proceeding, 00:20:41.900 --> 00:20:46.890 it's this 20-09-001, has multiple phases. 00:20:46.890 --> 00:20:49.370 Currently is looking at a very specific topic, 00:20:49.370 --> 00:20:54.370 a staff proposal about when utilities restore service 00:20:54.440 --> 00:20:58.000 after a fire, how access 00:20:58.000 --> 00:21:00.250 to high quality infrastructure is maintained. 00:21:01.710 --> 00:21:03.690 These two will look more broadly 00:21:03.690 --> 00:21:06.640 at ways energy investor owned utilities 00:21:06.640 --> 00:21:08.670 can deploy broadband infrastructure 00:21:08.670 --> 00:21:11.370 and provide infrastructure sharing. 00:21:11.370 --> 00:21:15.480 So that's between both communications providers and between, 00:21:15.480 --> 00:21:19.170 or among, communications providers and energy utilities. 00:21:19.170 --> 00:21:21.980 And then, phase three is currently scoped 00:21:21.980 --> 00:21:24.860 to investigate whether internet service providers 00:21:24.860 --> 00:21:28.260 are not serving certain communities or neighborhoods. 00:21:28.260 --> 00:21:31.720 The practice we generally refer to as red lining. 00:21:31.720 --> 00:21:33.470 And if there is red lining, 00:21:33.470 --> 00:21:36.540 measures to mitigate or eliminate the practice. 00:21:36.540 --> 00:21:39.100 So that's on the broadband for all, 00:21:39.100 --> 00:21:41.320 our broadband infrastructure proceeding. 00:21:41.320 --> 00:21:43.690 Next was in the Governor's budget announcement, 00:21:43.690 --> 00:21:46.390 which is the slide that's been on the screen. 00:21:46.390 --> 00:21:49.990 And the Governor covered two particular topics of interest, 00:21:49.990 --> 00:21:52.730 so, related to access or whether or not communities 00:21:52.730 --> 00:21:55.850 or individuals can access high quality infrastructure, 00:21:55.850 --> 00:21:59.150 and have some facts about certain communities. 00:21:59.150 --> 00:22:01.980 So, number of households that don't have a connection 00:22:01.980 --> 00:22:05.370 at baseline benchmark speeds, number 00:22:05.370 --> 00:22:09.380 of rural households that don't, and tribal lands, 00:22:09.380 --> 00:22:12.210 or tribal households that are disproportionately affected, 00:22:12.210 --> 00:22:14.000 but then also the related topic 00:22:14.000 --> 00:22:15.770 of affordability or adoption, 00:22:15.770 --> 00:22:19.660 so whether or not if a community has some service, 00:22:19.660 --> 00:22:22.970 whether or not they're able to afford or use the service. 00:22:24.080 --> 00:22:27.250 And that certainly relates back to what Wylen covered 00:22:27.250 --> 00:22:30.570 and the interest in the affordability proceeding. 00:22:31.810 --> 00:22:33.920 So, next slide, please. 00:22:33.920 --> 00:22:35.390 Finally, the Commission took a number 00:22:35.390 --> 00:22:38.230 of actions to respond to the pandemic. 00:22:38.230 --> 00:22:41.690 So, this is a screenshot of the database and look up tool, 00:22:41.690 --> 00:22:44.460 by zip code, for low cost internet plans. 00:22:44.460 --> 00:22:47.150 So these are the income qualified plans 00:22:47.150 --> 00:22:50.340 that internet service providers make available. 00:22:50.340 --> 00:22:54.880 But the Commission also took action to limit disconnections, 00:22:54.880 --> 00:22:58.780 to support distance learning with grant funds, 00:22:58.780 --> 00:23:02.270 and expanded Lifeline to include bundled voice 00:23:02.270 --> 00:23:03.600 and broadband service. 00:23:03.600 --> 00:23:05.120 So these are all things that we could talk 00:23:05.120 --> 00:23:08.220 about in more detail, if warranted. 00:23:09.090 --> 00:23:11.670 So with that, next slide, please. 00:23:11.670 --> 00:23:14.420 So, now we get to the discussion part. 00:23:14.420 --> 00:23:17.320 We'll take the approach of trying to hear from everyone, 00:23:17.320 --> 00:23:19.720 before someone speaks multiple times. 00:23:19.720 --> 00:23:21.860 But with that, don't want that, 00:23:21.860 --> 00:23:24.050 wanna really encourage participation. 00:23:24.050 --> 00:23:26.300 So don't hesitate to speak up. 00:23:26.300 --> 00:23:28.640 We'll try and go one question at a time. 00:23:28.640 --> 00:23:33.300 And the ideal with this first question 00:23:33.300 --> 00:23:35.350 would be for us to go around and everyone 00:23:35.350 --> 00:23:38.270 who's participating, respond. 00:23:38.270 --> 00:23:41.060 So, if you would prefer not to, just say pass, 00:23:45.418 --> 00:23:47.490 or choose not to speak up from the first place, 00:23:47.490 --> 00:23:50.790 but so I will read a question and then look for responses. 00:23:50.790 --> 00:23:54.130 So, the first question is, what has been your experience, 00:23:54.130 --> 00:23:57.240 or the experience of your community, with broadband 00:23:57.240 --> 00:23:59.900 or internet access during this pandemic? 00:24:09.100 --> 00:24:11.710 Michael, did you want people to raise their hand? 00:24:11.710 --> 00:24:13.070 Sorry. 00:24:13.070 --> 00:24:14.440 Yeah, that would be ideal. 00:24:14.440 --> 00:24:18.587 We could also potentially, sort of identify people, 00:24:20.770 --> 00:24:22.930 but I'd prefer not to surprise anyone. 00:24:22.930 --> 00:24:24.100 So yeah, if people could raise 00:24:24.100 --> 00:24:25.700 their hand, that would be great. 00:24:26.577 --> 00:24:29.180 I see one raised hand from Leslie Martinez. 00:24:31.300 --> 00:24:32.470 Hi, this is Leslie Martinez 00:24:32.470 --> 00:24:33.740 with leadership council. 00:24:35.050 --> 00:24:36.260 Yeah, I think for a question, 00:24:36.260 --> 00:24:38.690 the first question I automatically think 00:24:38.690 --> 00:24:41.740 of the rural communities that I work alongside, 00:24:41.740 --> 00:24:44.510 who were actually, so much of the information 00:24:44.510 --> 00:24:46.540 that was made available by Fresno County during 00:24:46.540 --> 00:24:48.970 the pandemic was only available online. 00:24:48.970 --> 00:24:50.800 To this day, you could still 00:24:50.800 --> 00:24:54.139 can only sign up to get a vaccine online. 00:24:54.139 --> 00:24:56.960 And I just watched a lot of community residents 00:24:58.220 --> 00:25:02.120 have to prioritize also having a broadband in their home, 00:25:02.120 --> 00:25:06.600 so that their kids could turn in homework assignments, 00:25:06.600 --> 00:25:08.650 when in reality they were sometimes having 00:25:08.650 --> 00:25:13.650 to prioritize the cost of the broadband over food and rent. 00:25:14.140 --> 00:25:18.080 And the other, a lot of, specifically thinking 00:25:18.080 --> 00:25:20.140 in places that have absolutely no infrastructure 00:25:20.140 --> 00:25:22.310 for broadband, and I mean, even poor, 00:25:22.310 --> 00:25:26.040 like phones, cell service, connectivity issues, 00:25:26.040 --> 00:25:31.040 so many college students having to stay in the city 00:25:31.550 --> 00:25:33.670 of Fresno or wherever they were going to college 00:25:33.670 --> 00:25:37.060 and parents having to figure out how to pay rent, 00:25:37.060 --> 00:25:38.690 so that their kid could stay there, 00:25:38.690 --> 00:25:41.570 because the internet at home wouldn't 00:25:41.570 --> 00:25:46.140 be able to really facilitate at home learning. 00:25:47.290 --> 00:25:50.790 But I think the biggest issue is, 00:25:50.790 --> 00:25:53.940 for so many rural unincorporated areas, 00:25:53.940 --> 00:25:55.830 is the complete lack of infrastructure. 00:25:55.830 --> 00:25:57.670 And if there is some type of infrastructure, 00:25:57.670 --> 00:26:00.450 it's outrageously expensive, it's unreliable. 00:26:02.246 --> 00:26:07.246 And also, there's not a whole lot of broadband literacy, 00:26:09.190 --> 00:26:11.910 how folks can protect themselves 00:26:11.910 --> 00:26:15.460 around like some of these bundles that aren't always made 00:26:15.460 --> 00:26:18.200 to help residents, but rather are scam. 00:26:18.200 --> 00:26:20.790 And I think we saw a lot of that through the community. 00:26:20.790 --> 00:26:25.790 So just a lot of being, first and foremost 00:26:26.140 --> 00:26:30.250 definitely feeling cut out from everything happening, 00:26:30.250 --> 00:26:32.160 specifically when you're staying at home 00:26:32.160 --> 00:26:34.800 and no way to get information. 00:26:36.420 --> 00:26:40.170 And, just having to, when folks, specifically 00:26:40.170 --> 00:26:41.990 farm working families, who are living, 00:26:41.990 --> 00:26:45.420 and folks who are living below the poverty line, 00:26:45.420 --> 00:26:48.490 and older folks, as well, who can't, 00:26:48.490 --> 00:26:50.050 like they may not need it for school, 00:26:50.050 --> 00:26:53.270 but they do need it for tax as basic information. 00:26:55.900 --> 00:26:58.810 They're also cut out a lot from these types of programs. 00:26:59.980 --> 00:27:01.130 So, yeah. 00:27:02.220 --> 00:27:03.053 Thank you. 00:27:11.090 --> 00:27:11.923 Great. 00:27:11.923 --> 00:27:12.756 Michael, did you want to call? 00:27:12.756 --> 00:27:16.720 I see we have Martha Armas-Kelly. 00:27:21.750 --> 00:27:24.090 Michael, are you there? 00:27:24.090 --> 00:27:24.923 Yeah I am. 00:27:24.923 --> 00:27:27.910 Martha, are you able to unmute yourself, 00:27:27.910 --> 00:27:29.960 or should we unmute you so you can speak? 00:27:36.610 --> 00:27:37.750 I cannot unmute her. 00:27:38.797 --> 00:27:39.630 Okay, good afternoon. 00:27:39.630 --> 00:27:41.080 My name is Martha Armas-Kelly, 00:27:41.080 --> 00:27:44.600 I'm with Catholic Charities Environmental Justice program 00:27:44.600 --> 00:27:46.190 in Stanislaus County. 00:27:46.190 --> 00:27:48.270 I'm in the San Joaquin Valley. 00:27:48.270 --> 00:27:50.160 I reside in Merced, California. 00:27:50.160 --> 00:27:54.320 And my experience with broadband internet 00:27:54.320 --> 00:27:58.990 had been one of surprise, not so much 00:27:58.990 --> 00:28:03.130 the fact that the inclusivity wasn't something 00:28:03.130 --> 00:28:05.690 that we we weighed into, but more so 00:28:05.690 --> 00:28:08.980 the ability to be able to utilize 00:28:08.980 --> 00:28:13.170 what was available to our community residents. 00:28:13.170 --> 00:28:16.040 A lot of our community residents are monolingual, 00:28:16.040 --> 00:28:20.480 and rely on their children to have access to the internet. 00:28:20.480 --> 00:28:23.600 They may have phones, they may have government phones, 00:28:23.600 --> 00:28:27.910 and they are not familiar with how to navigate through 00:28:27.910 --> 00:28:31.530 the process of getting onto the internet or using Zoom. 00:28:31.530 --> 00:28:33.010 For those that have government phones, 00:28:33.010 --> 00:28:34.560 they were not able to use their phones 00:28:34.560 --> 00:28:37.410 to have meaningful engagement, such as this. 00:28:37.410 --> 00:28:41.570 like a Zoom call, no hotspots available, 00:28:41.570 --> 00:28:44.340 with the phones that are given through the government. 00:28:44.340 --> 00:28:49.340 Also, the cost for those that needed extra bandwidth 00:28:50.640 --> 00:28:53.540 to create those provisions, 00:28:53.540 --> 00:28:55.390 it was very hard for them to afford it. 00:28:55.390 --> 00:28:58.080 I live in Merced, and I am in a rural area, 00:28:58.080 --> 00:29:02.100 and I pay over 150 a month for internet, 00:29:02.100 --> 00:29:03.680 because I live in a rural area. 00:29:03.680 --> 00:29:06.310 I can afford this because of my employment, 00:29:06.310 --> 00:29:08.480 but for others that are in this area, 00:29:08.480 --> 00:29:11.690 it's been quite a travesty, not being able 00:29:11.690 --> 00:29:14.870 to have connections and those meaningful relationships 00:29:14.870 --> 00:29:17.900 with their schools, with other points 00:29:17.900 --> 00:29:20.290 of authority, information that's not afforded 00:29:20.290 --> 00:29:22.240 to them during this pandemic 00:29:22.240 --> 00:29:25.430 has been quite a detriment to many, 00:29:25.430 --> 00:29:28.820 as you can imagine, the information is not related, 00:29:28.820 --> 00:29:31.550 and then they're relying on sources such as social media, 00:29:31.550 --> 00:29:36.550 which is not being, I guess, reviewed or even followed 00:29:36.830 --> 00:29:39.070 as to the integrity of what is being put out there. 00:29:39.070 --> 00:29:41.840 The language access, another issue 00:29:41.840 --> 00:29:44.850 that has been a big, big factor 00:29:44.850 --> 00:29:47.910 in information getting to our families. 00:29:47.910 --> 00:29:50.020 And again, it goes folks straight across the board 00:29:50.020 --> 00:29:51.920 that were talking about seniors, 00:29:51.920 --> 00:29:55.200 not only farm workers, but just people 00:29:55.200 --> 00:29:57.950 that are already being marginalized 00:29:57.950 --> 00:30:01.190 are being affected even at a greater proportion. 00:30:01.190 --> 00:30:05.110 The other thing that I wanted to express that, 00:30:06.490 --> 00:30:10.040 because there are a lot of unincorporated areas, 00:30:10.040 --> 00:30:13.610 there was a lot of, I guess the legalities 00:30:13.610 --> 00:30:16.480 as to who was going to give the information, 00:30:16.480 --> 00:30:19.270 and when it's a public information contact, 00:30:22.070 --> 00:30:24.910 we should have some type of enforcement 00:30:24.910 --> 00:30:28.280 on agencies as to the credibility, 00:30:28.280 --> 00:30:30.590 and the responsibility, and accountability 00:30:30.590 --> 00:30:33.440 to those that are in these areas 00:30:33.440 --> 00:30:34.940 that are not getting the information. 00:30:34.940 --> 00:30:36.770 So, that is what I'd like to share. 00:30:36.770 --> 00:30:37.603 Thank you. 00:30:42.690 --> 00:30:43.740 Thank you. 00:30:43.740 --> 00:30:44.573 Great. 00:30:44.573 --> 00:30:47.260 Christine, looks like you have your hand raised, 00:30:47.260 --> 00:30:49.680 if you could speak now. 00:30:49.680 --> 00:30:53.540 And Martha you're still un-muted if, yep. 00:30:53.540 --> 00:30:55.920 And then, just a quick request too, for everyone, 00:30:55.920 --> 00:30:58.350 when speaking, or a reminder, if you 00:30:58.350 --> 00:31:01.580 could please identify yourselves and your organization. 00:31:03.800 --> 00:31:04.633 Hi, everybody. 00:31:04.633 --> 00:31:06.020 Christine Mailloux with Turn. 00:31:07.790 --> 00:31:11.070 I wanna speak both personally and as a representative 00:31:11.070 --> 00:31:12.890 of Turn, and certainly as a representative 00:31:12.890 --> 00:31:14.970 of Turn, we are getting lots of feedback, 00:31:14.970 --> 00:31:18.130 working with community partners, about the concerns 00:31:18.130 --> 00:31:19.880 and the issues that we just heard 00:31:19.880 --> 00:31:21.730 the prior two speakers talk about. 00:31:21.730 --> 00:31:23.710 So, I won't repeat those, except 00:31:23.710 --> 00:31:26.430 to say that, yes, we also are hearing that 00:31:26.430 --> 00:31:28.390 from many of our community partners. 00:31:28.390 --> 00:31:31.620 And to Wylen's point, it is across the board. 00:31:31.620 --> 00:31:34.170 It is urban, rural, North, South, 00:31:35.410 --> 00:31:38.310 and these problems really do persist 00:31:38.310 --> 00:31:41.690 from a systemic structural basis. 00:31:41.690 --> 00:31:43.810 I will speak personally, though, 00:31:43.810 --> 00:31:46.360 to demonstrate, I think what's amazing 00:31:46.360 --> 00:31:50.700 to me, as somebody who is sitting in suburban San Diego, 00:31:50.700 --> 00:31:53.800 still the problems that we're encountering. 00:31:53.800 --> 00:31:56.050 And we probably have all had this challenge, 00:31:56.050 --> 00:32:00.260 as we rely on this technology so much more, 00:32:00.260 --> 00:32:03.150 to recognize that it's really not ready for prime, 00:32:03.150 --> 00:32:05.220 almost no matter where you sit. 00:32:05.220 --> 00:32:10.220 And it has been inhibiting in the day-to-day work 00:32:12.360 --> 00:32:16.200 and productivity of the workplace. 00:32:16.200 --> 00:32:21.100 And so, I can't imagine, if affordability is an issue, 00:32:21.100 --> 00:32:23.690 if you are in the least bit of a rural, 00:32:23.690 --> 00:32:27.010 or an area that lacks coverage, because I will speak 00:32:27.010 --> 00:32:29.980 from personal experience, we're even having problems, 00:32:29.980 --> 00:32:31.850 and we shouldn't be, because we've got 00:32:31.850 --> 00:32:35.060 the resources to not have those problems. 00:32:35.060 --> 00:32:39.000 I will also speak as a parent and somebody who has children 00:32:39.000 --> 00:32:42.520 in the second largest school district in California, 00:32:42.520 --> 00:32:46.320 in San Diego, to watch the school districts struggle 00:32:46.320 --> 00:32:50.900 to try to get everybody at at least a level playing field, 00:32:52.180 --> 00:32:55.150 and the teachers at a level playing field. 00:32:55.150 --> 00:32:57.890 And it is also there, across the board. 00:32:58.750 --> 00:33:00.470 It's not just the technology, 00:33:00.470 --> 00:33:03.310 you can hand out as many Chromebooks as you can. 00:33:04.270 --> 00:33:07.890 It is about the comfort level of those who 00:33:07.890 --> 00:33:10.140 are creating the curriculum and working 00:33:10.140 --> 00:33:13.344 with the students, the parents, the time. 00:33:13.344 --> 00:33:16.220 And so, this is a structural issue 00:33:16.220 --> 00:33:19.420 that I think we can all relate to, almost, no matter 00:33:19.420 --> 00:33:21.600 where you sit, but it is so helpful 00:33:21.600 --> 00:33:26.600 to hear stories from folks that really cover the gamut. 00:33:27.170 --> 00:33:30.520 So, thought I would just add that on both levels. 00:33:34.340 --> 00:33:36.840 And then, Stan Santos, if you could speak now, 00:33:36.840 --> 00:33:39.940 and we will try and wrap up this question, 00:33:39.940 --> 00:33:42.710 after one or two more, if others would like to speak. 00:33:42.710 --> 00:33:44.610 So, keep that in mind, so that we have 00:33:44.610 --> 00:33:47.700 a chance to talk about some of these other questions. 00:33:47.700 --> 00:33:49.250 Sure, yeah. 00:33:49.250 --> 00:33:50.500 Yeah, this could go long. 00:33:51.450 --> 00:33:54.880 I guess, speaking, 'cause that could speak as a parent, 00:33:54.880 --> 00:33:58.050 as well as a community volunteer. 00:33:58.050 --> 00:34:00.440 And I've been out to the Mendotas, 00:34:00.440 --> 00:34:02.310 I just spoke to somebody yesterday 00:34:02.310 --> 00:34:05.070 on the Tule reservation, huge reservation, 00:34:06.390 --> 00:34:09.820 and the problems are the same as everybody has mentioned. 00:34:09.820 --> 00:34:12.300 So I won't repeat the same issue, 00:34:12.300 --> 00:34:14.860 except that I'm just amazed that there 00:34:14.860 --> 00:34:16.320 are still some communities where 00:34:16.320 --> 00:34:20.090 the wifi hotspots did not work, 00:34:20.090 --> 00:34:22.350 and communities that got them all 00:34:22.350 --> 00:34:25.270 the way into October, November. 00:34:25.270 --> 00:34:27.610 And it seems like it was always a patchwork, 00:34:27.610 --> 00:34:32.310 like as if it had to come from each school district 00:34:32.310 --> 00:34:34.960 to make the request and to go through 00:34:34.960 --> 00:34:36.860 some type of procedure of paperwork. 00:34:36.860 --> 00:34:39.410 And that was very disconcerting 00:34:39.410 --> 00:34:42.430 that the rollout was so uneven. 00:34:42.430 --> 00:34:44.680 But I'll finish with this, because this is unique. 00:34:44.680 --> 00:34:46.710 I'm an employee of AT and T, 00:34:46.710 --> 00:34:48.860 and I've been on these Zoom calls now 00:34:48.860 --> 00:34:50.980 for several months, and all kinds 00:34:50.980 --> 00:34:54.230 of meetings with community groups, with agencies. 00:34:54.230 --> 00:34:55.490 And I don't see the ilex here, 00:34:55.490 --> 00:34:57.170 I don't see the representatives 00:34:57.170 --> 00:35:02.170 of AT&T, and Verizon, and T-Mobile and Frontier. 00:35:02.920 --> 00:35:03.753 Where are they? 00:35:03.753 --> 00:35:07.590 Where are their external affairs and legislative directors, 00:35:07.590 --> 00:35:10.970 and how come they're not also participating 00:35:10.970 --> 00:35:12.840 in the public view? 00:35:12.840 --> 00:35:14.260 And, they're having backing meetings, 00:35:14.260 --> 00:35:16.550 and they're doing things, but it's, you know, 00:35:16.550 --> 00:35:18.240 everything that they do, it seems like 00:35:18.240 --> 00:35:20.240 it's under the guise of proprietary. 00:35:20.240 --> 00:35:21.430 That has to end. 00:35:21.430 --> 00:35:23.660 This should not be proprietary. 00:35:23.660 --> 00:35:27.410 This whole dilemma is not a proprietary dilemma. 00:35:27.410 --> 00:35:29.720 It's the community dilemma. 00:35:29.720 --> 00:35:31.680 I wish they would address it more open. 00:35:31.680 --> 00:35:32.907 But, I'll leave it at that. 00:35:32.907 --> 00:35:37.907 Thank you. 00:35:39.910 --> 00:35:40.743 Thank you. 00:35:40.743 --> 00:35:45.743 And I'm not seeing any other responses to this question. 00:35:45.850 --> 00:35:47.750 So I would propose that we take two 00:35:47.750 --> 00:35:50.670 and three together to make sure that we can also, 00:35:50.670 --> 00:35:52.540 we had a chance to talk about sort of 00:35:52.540 --> 00:35:56.150 the policy level aspects, which is both 00:35:56.150 --> 00:35:59.070 in the action plan items from last year 00:35:59.070 --> 00:36:02.220 on telecommunications and going forward 00:36:02.220 --> 00:36:06.580 do we need to look at ways that 00:36:06.580 --> 00:36:10.450 the programs or impact can be analyzed on 00:36:10.450 --> 00:36:15.120 a more specific geographic or neighborhood level? 00:36:15.120 --> 00:36:17.490 And then, what, if any, are some of 00:36:17.490 --> 00:36:20.140 these key ESJ issues that we want 00:36:20.140 --> 00:36:23.770 to consider highlighting or incorporating 00:36:23.770 --> 00:36:26.040 in the action plan going forward? 00:36:26.040 --> 00:36:27.700 So, let me read the questions, 00:36:27.700 --> 00:36:30.140 and then we'll open it up for comments. 00:36:30.140 --> 00:36:32.120 So, how can we better understand the impact 00:36:32.120 --> 00:36:34.420 of our programs from a geographic angle? 00:36:35.620 --> 00:36:39.070 And, what are some other key ESJ issues 00:36:39.070 --> 00:36:41.820 and telecommunications that we have not highlighted? 00:36:51.500 --> 00:36:54.450 I see that Leslie Martinez has a hand raised. 00:36:55.600 --> 00:36:58.450 Hi, yeah, Leslie Martinez, Leadership Council. 00:36:59.400 --> 00:37:03.170 You know, there's a few things to these questions. 00:37:03.170 --> 00:37:07.460 The first one is, in the beginning of, 00:37:07.460 --> 00:37:09.450 we've always known that this digital divide 00:37:09.450 --> 00:37:11.630 has been present, I don't think it's a new thing. 00:37:11.630 --> 00:37:12.990 I think it definitely was elevated 00:37:12.990 --> 00:37:14.330 through the times of COVID. 00:37:14.330 --> 00:37:16.150 But one thing that was really interesting is 00:37:16.150 --> 00:37:19.020 while trying to figure out solutions, 00:37:19.020 --> 00:37:21.020 I know that the broadband for all programs, 00:37:21.020 --> 00:37:22.770 specifically for rural communities, 00:37:23.814 --> 00:37:26.790 there needs to be some sort of like technical assistance 00:37:26.790 --> 00:37:29.060 for jurisdictions, or an incentive 00:37:29.060 --> 00:37:31.616 to get them to apply for these programs, 00:37:31.616 --> 00:37:35.420 because it was nearly impossible to get any 00:37:35.420 --> 00:37:37.210 of the jurisdictions in the San Joaquin Valley 00:37:37.210 --> 00:37:39.650 and in the East Coachella Valleys 00:37:39.650 --> 00:37:42.310 to apply for these programs, to get access, 00:37:42.310 --> 00:37:45.266 so that folks could get access to them. 00:37:45.266 --> 00:37:49.100 And, it just prolongs the issue. 00:37:49.100 --> 00:37:54.100 And often, it's, whenever there's programs like this, 00:37:54.630 --> 00:37:57.030 specifically in the East Coachella Valley 00:37:57.030 --> 00:38:01.070 and San Joaquin Valley, it is often put on CBOs 00:38:01.070 --> 00:38:03.890 to do the heavy lifting, who are not experts 00:38:03.890 --> 00:38:07.480 at addressing these types of issues. 00:38:07.480 --> 00:38:09.660 They just know it's an issue and that 00:38:09.660 --> 00:38:14.660 we're more policy-based, but there needs to be some sense 00:38:15.030 --> 00:38:19.969 of responsibility also for, on jurisdictions, 00:38:19.969 --> 00:38:23.280 and I think the providers to, for them 00:38:23.280 --> 00:38:24.780 to come up with an action plan 00:38:25.750 --> 00:38:28.140 to address the needs of communities. 00:38:28.140 --> 00:38:29.820 And then, the other thing that I think 00:38:29.820 --> 00:38:31.720 is really important to address is just 00:38:33.284 --> 00:38:36.273 how these programs really cut mobile home parks, 00:38:37.800 --> 00:38:40.800 specifically thinking in the East Coachella Valley, 00:38:40.800 --> 00:38:44.950 where the infrastructure, and it goes back to energy, 00:38:44.950 --> 00:38:47.570 but how the energy is not reliable, 00:38:47.570 --> 00:38:50.010 and so, therefore the internet 00:38:50.010 --> 00:38:52.320 is not reliable for a lot of folks. 00:38:54.380 --> 00:38:55.590 And again, just like really trying 00:38:55.590 --> 00:38:58.770 to have access where there is no access 00:38:58.770 --> 00:39:01.240 for folks with mobile homes to 00:39:04.490 --> 00:39:06.210 also have access to the broadband. 00:39:07.980 --> 00:39:08.813 Thank you. 00:39:15.250 --> 00:39:16.083 Thank you. 00:39:16.083 --> 00:39:17.950 And I wanna acknowledge the comment 00:39:17.950 --> 00:39:22.900 in the chat about the need, or interest, 00:39:22.900 --> 00:39:25.320 in incorporating incarcerated people 00:39:25.320 --> 00:39:27.950 communication services, and we will make open up 00:39:27.950 --> 00:39:30.300 the Commission this year to look at that topic. 00:39:32.730 --> 00:39:34.770 So, Leslie, I see your hand is still raised, 00:39:34.770 --> 00:39:36.570 if you would like to unraise it. 00:39:36.570 --> 00:39:37.840 And, Christine. 00:39:40.040 --> 00:39:42.140 Yeah, I'm happy to have others weigh in. 00:39:42.140 --> 00:39:44.670 I don't mean to dominate at all, 00:39:44.670 --> 00:39:47.410 so hopefully, but I did, I had a thought as Wylen 00:39:47.410 --> 00:39:50.180 was talking that kind of relates to number three. 00:39:50.180 --> 00:39:52.750 And he highlighted, rightfully so, 00:39:52.750 --> 00:39:54.830 some of the good public purpose programs 00:39:54.830 --> 00:39:56.870 that are being worked on by the Commission. 00:39:56.870 --> 00:39:59.680 But I wanna highlight that I think all 00:39:59.680 --> 00:40:02.590 of the public purpose programs that the Commission works 00:40:02.590 --> 00:40:07.590 on really do relate to this ESJ and social justice approach 00:40:08.640 --> 00:40:12.020 to access and telecommunications issues. 00:40:12.020 --> 00:40:13.840 And sometimes I feel like that gets lost. 00:40:13.840 --> 00:40:15.870 And so, I'm hoping particularly something 00:40:15.870 --> 00:40:19.190 like the teleconnect fund, really, as we saw 00:40:19.190 --> 00:40:20.840 at the beginning of the pandemic and the use 00:40:20.840 --> 00:40:25.340 of the telekinetic fund to shift a little bit and focus 00:40:25.340 --> 00:40:27.830 on the school districts and schools. 00:40:29.360 --> 00:40:31.720 But yet, prior to the pandemic, 00:40:31.720 --> 00:40:33.720 I know we were having a hard time getting 00:40:33.720 --> 00:40:37.320 the telekinetic fund to be applied more broadly 00:40:38.180 --> 00:40:43.180 to services that CBOs might use, or in a more flexible way. 00:40:43.980 --> 00:40:48.020 And so, I'm hoping that as we work more on this action plan, 00:40:48.020 --> 00:40:52.290 and we do try to incorporate a true connection 00:40:52.290 --> 00:40:55.320 to a social justice lens in almost everything 00:40:55.320 --> 00:40:57.410 the Commission does, that really all 00:40:57.410 --> 00:41:00.370 of the public purpose programs, including CASF, 00:41:00.370 --> 00:41:03.830 more broadly, not just the adoption account, 00:41:03.830 --> 00:41:07.290 or just the consortia account, telekinetic fund, 00:41:07.290 --> 00:41:12.060 maybe even DDTP, can be viewed more broadly 00:41:12.060 --> 00:41:14.550 through this kind of lens, and with 00:41:14.550 --> 00:41:18.020 a little bit more intention on that. 00:41:18.020 --> 00:41:20.730 I also wanna echo, because it is something I noted based 00:41:20.730 --> 00:41:24.610 on the poll that Sam, that Stan, sorry, Stan, 00:41:24.610 --> 00:41:28.030 that Stan had mentioned about being a little surprised 00:41:28.030 --> 00:41:30.530 that there aren't more carrier participants today. 00:41:31.780 --> 00:41:33.060 I thought there would be. 00:41:33.060 --> 00:41:36.030 And I'm hoping that we can, through all 00:41:36.030 --> 00:41:38.310 of our different ways, encourage carriers 00:41:38.310 --> 00:41:40.660 to participate more meaningfully on this issue. 00:41:43.928 --> 00:41:46.280 And finally, wanna thank you guys for having this, 00:41:46.280 --> 00:41:48.380 and including the telecom issues here, 00:41:48.380 --> 00:41:52.670 because, I'll admit, as somebody that does all telecom 00:41:52.670 --> 00:41:54.870 in front of the Commission, it wasn't 00:41:54.870 --> 00:41:57.740 a hundred percent clear to me when the ESJ plan came out, 00:41:57.740 --> 00:42:01.350 except for maybe one line in the document, 00:42:01.350 --> 00:42:03.480 that the Commission really intended to 00:42:04.620 --> 00:42:06.460 have this really fully be applied 00:42:06.460 --> 00:42:09.690 to the work that the Commission does on telecommunications. 00:42:09.690 --> 00:42:12.220 So I think the more that we could talk about it, 00:42:12.220 --> 00:42:13.680 the more that it is brought up 00:42:13.680 --> 00:42:15.530 in formal Commission documents 00:42:15.530 --> 00:42:18.180 and these kinds of forums, the better. 00:42:18.180 --> 00:42:19.950 So thank you for having this today, 00:42:19.950 --> 00:42:22.700 and look forward to talking about this more 00:42:22.700 --> 00:42:25.160 in a bunch of different arenas. 00:42:27.290 --> 00:42:28.123 Thank you. 00:42:28.123 --> 00:42:29.120 And with that, Martha, I see 00:42:29.120 --> 00:42:30.990 that you have your hand up again. 00:42:37.710 --> 00:42:38.543 Okay. 00:42:38.543 --> 00:42:40.670 Well, I just wanted to say that I was kind of 00:42:40.670 --> 00:42:45.670 in agreement with having some type of a governing board 00:42:46.550 --> 00:42:49.140 of sorts, whether it be like, for example, 00:42:49.140 --> 00:42:52.220 the air board, our local air board has a Commission, 00:42:52.220 --> 00:42:56.310 or a table, that actually works more at a grassroots level 00:42:56.310 --> 00:42:58.610 with CBOs understanding of what are the needs 00:42:58.610 --> 00:43:01.390 of the community, so that when these things happen, 00:43:01.390 --> 00:43:04.470 there's already a direct voice to the community 00:43:05.400 --> 00:43:10.400 for intervention, for support, because a lot 00:43:10.730 --> 00:43:13.380 of these families did not get a how-to, 00:43:13.380 --> 00:43:15.930 we got the service, but we didn't know how to navigate. 00:43:15.930 --> 00:43:18.870 And that was part of our support, 00:43:18.870 --> 00:43:20.760 as Catholic Charities, we support our community 00:43:20.760 --> 00:43:22.440 by giving them the resources in how 00:43:22.440 --> 00:43:24.390 to navigate through these systems, 00:43:24.390 --> 00:43:27.930 how to log on, there is a email associated to your phone. 00:43:27.930 --> 00:43:29.690 This is how you can use Zoom. 00:43:29.690 --> 00:43:31.210 This is how you can use WhatsApp, 00:43:31.210 --> 00:43:32.900 the different applications. 00:43:32.900 --> 00:43:34.880 And I think that if these companies 00:43:34.880 --> 00:43:37.080 are getting money from selling these products, 00:43:37.080 --> 00:43:38.850 they should be able to support 00:43:38.850 --> 00:43:41.310 the community with these resources. 00:43:41.310 --> 00:43:44.610 And being a Commission for public utilities, 00:43:44.610 --> 00:43:47.390 I would think that we would be afforded 00:43:47.390 --> 00:43:49.510 an opportunity to be part of these, 00:43:49.510 --> 00:43:53.560 like a table of sorts, that would kind of work 00:43:53.560 --> 00:43:55.690 as a liaison with the community, 00:43:55.690 --> 00:43:57.820 at understanding these needs. 00:43:57.820 --> 00:44:00.440 Also, I just wanted to mention that I did notice 00:44:00.440 --> 00:44:04.140 that your budget was stating something about 40%, 00:44:04.140 --> 00:44:08.280 only 40% prior to COVID, that you had people 00:44:08.280 --> 00:44:10.880 on the Lifeline program, or that you were concerned 00:44:10.880 --> 00:44:14.850 about having more numbers show the use of Lifeline. 00:44:14.850 --> 00:44:17.370 Well, a lot of times, people don't know 00:44:17.370 --> 00:44:20.520 about these resources because they're not given 00:44:20.520 --> 00:44:22.780 an opportunity through language. 00:44:22.780 --> 00:44:26.260 And I know that that it is in Spanish, 00:44:26.260 --> 00:44:28.820 but the way it's scripted, and the way it's written, 00:44:28.820 --> 00:44:32.360 it's very cumbersome for even a person that reads Spanish 00:44:32.360 --> 00:44:35.020 to understand how to navigate through the system. 00:44:35.020 --> 00:44:37.840 So it's important for us to really look 00:44:37.840 --> 00:44:42.160 at how we're prototyping those applications and forms, 00:44:42.160 --> 00:44:45.720 so that people could be more readily apt 00:44:45.720 --> 00:44:47.350 to use these applications. 00:44:47.350 --> 00:44:50.950 And if you could also raise more 00:44:50.950 --> 00:44:54.440 of an opportunity for CBOs to engage with the community, 00:44:54.440 --> 00:44:57.980 and probably get some type of stipend more, I guess, 00:44:57.980 --> 00:45:01.620 more lucrative for those that are needing that support, 00:45:01.620 --> 00:45:05.010 and also in the sense that if we're having people out 00:45:05.010 --> 00:45:08.310 at public parking lots, selling free phones, 00:45:08.310 --> 00:45:11.530 why can't we get people to come out and enroll people 00:45:11.530 --> 00:45:14.280 into Lifeline, and give the people that are really hungry 00:45:14.280 --> 00:45:17.740 and needy of an opportunity for employment to take that 00:45:17.740 --> 00:45:21.020 as an outlet for, or some type 00:45:21.020 --> 00:45:23.490 of support, financial support? 00:45:23.490 --> 00:45:24.323 Thank you. 00:45:28.640 --> 00:45:29.473 Thank you. 00:45:29.473 --> 00:45:32.270 And I wanna give folks the 10 minute warning here. 00:45:32.270 --> 00:45:36.647 And Leslie Martinez, see your comment in the chat 00:45:37.980 --> 00:45:42.520 about a need or way to target black, indigenous, 00:45:42.520 --> 00:45:45.580 and people of color communities on the issue. 00:45:45.580 --> 00:45:47.570 Would you like to speak now? 00:45:51.150 --> 00:45:52.380 I'm happy to let other folks, 00:45:52.380 --> 00:45:55.780 who haven't had a chance to participate, go first. 00:45:57.070 --> 00:45:58.710 I'm writing a few things in the comments, 00:45:58.710 --> 00:45:59.710 just for the record. 00:46:00.810 --> 00:46:01.643 Okay, great. 00:46:01.643 --> 00:46:03.380 And I encourage everyone to do that, 00:46:03.380 --> 00:46:04.630 if you would like somebody to add. 00:46:04.630 --> 00:46:07.000 And so, with that, Abigail Solis. 00:46:09.330 --> 00:46:10.420 Thank you. 00:46:10.420 --> 00:46:12.590 I'm Abigail Solis with Self-Help Enterprises. 00:46:12.590 --> 00:46:15.790 We are a community-based organization 00:46:15.790 --> 00:46:17.090 in the San Joaquin Valley. 00:46:18.710 --> 00:46:21.370 I think it was well said at the beginning 00:46:21.370 --> 00:46:26.370 of this webinar, that there is still a huge gap, 00:46:26.720 --> 00:46:28.940 in terms of access and affordability, 00:46:28.940 --> 00:46:33.940 to broadband internet in the poor communities, 00:46:34.220 --> 00:46:36.210 specifically the rural communities 00:46:36.210 --> 00:46:37.810 in the San Joaquin Valley. 00:46:37.810 --> 00:46:41.030 And I think that where the CPUC is doing a really good job 00:46:41.030 --> 00:46:44.840 in moving forward equity and access 00:46:44.840 --> 00:46:47.650 in other areas, I think this is the one area 00:46:47.650 --> 00:46:51.480 where they're struggling to catch up, in all honesty. 00:46:51.480 --> 00:46:54.370 I do recognize the recent efforts, but I think 00:46:54.370 --> 00:46:57.690 there's still a lot more work to be done. 00:46:57.690 --> 00:46:59.110 As was said earlier, 00:46:59.110 --> 00:47:01.540 the pandemic exposed many vulnerabilities 00:47:01.540 --> 00:47:05.550 within connections, connectivity to internet, 00:47:05.550 --> 00:47:10.000 but, and a response to that, many communities 00:47:10.000 --> 00:47:12.430 had to figure it out on their own. 00:47:12.430 --> 00:47:15.160 And because of that, they figured, 00:47:15.160 --> 00:47:18.700 they used really unique examples 00:47:18.700 --> 00:47:22.530 and unique projects came out of their response. 00:47:22.530 --> 00:47:24.380 And we have examples of communities 00:47:24.380 --> 00:47:27.430 that worked together with schools to create, 00:47:27.430 --> 00:47:30.960 you know, the school made their signal public, 00:47:30.960 --> 00:47:33.450 so that the community can tap into it. 00:47:33.450 --> 00:47:37.050 We have examples where local businesses worked 00:47:37.050 --> 00:47:41.770 with schools and the community residents to give access. 00:47:41.770 --> 00:47:45.880 We have examples of where buses were put in different areas 00:47:45.880 --> 00:47:50.210 of the communities to make a signal available 00:47:50.210 --> 00:47:53.560 to certain areas of town that did not have connectivity. 00:47:53.560 --> 00:47:54.710 And I'm just wondering, 00:47:56.350 --> 00:48:00.870 could we take these examples and make an opportunity 00:48:00.870 --> 00:48:04.920 for disadvantaged communities that just have been left out, 00:48:05.760 --> 00:48:08.840 could there be a pot of money for proposals 00:48:08.840 --> 00:48:11.410 or projects that include these types 00:48:11.410 --> 00:48:13.820 of partnerships, where you can have 00:48:13.820 --> 00:48:16.080 a school, a local agency, a CBO, 00:48:16.080 --> 00:48:19.140 and a provider maybe all work together. 00:48:19.140 --> 00:48:23.010 And perhaps, this kind of project would be, 00:48:23.010 --> 00:48:25.420 there would be residents and communities 00:48:25.420 --> 00:48:28.130 that are interested in these types of projects. 00:48:28.130 --> 00:48:29.610 And of course, if you're gonna do this, 00:48:29.610 --> 00:48:33.570 ensure that there's funding for technical assistance 00:48:33.570 --> 00:48:35.000 throughout the whole process, 00:48:35.000 --> 00:48:37.370 so that these projects can really come to fruition. 00:48:37.370 --> 00:48:38.980 So, I would really love to see some sort 00:48:38.980 --> 00:48:41.790 of opportunity for a more collaborative partnership type 00:48:41.790 --> 00:48:43.460 of project at the CTUC. 00:48:43.460 --> 00:48:44.293 Thank you. 00:48:49.790 --> 00:48:50.730 Thank you. 00:48:50.730 --> 00:48:55.440 Are there other folks who would like to speak now? 00:48:55.440 --> 00:48:56.540 We have about five minutes 00:48:56.540 --> 00:48:59.168 of the discussion section remaining. 00:48:59.168 --> 00:49:00.001 Michael? 00:49:00.001 --> 00:49:00.834 Yeah? 00:49:00.834 --> 00:49:01.667 If there isn't anybody. 00:49:01.667 --> 00:49:02.870 I do have a question. 00:49:02.870 --> 00:49:04.480 This is Sarah Sharpe, and I work 00:49:04.480 --> 00:49:07.740 on telecommunications issues for the Commissioner. 00:49:07.740 --> 00:49:10.450 I was just wondering, a few of 00:49:10.450 --> 00:49:12.210 the comments I have written down, 00:49:12.210 --> 00:49:14.310 and I'm gonna try to summarize them later, 00:49:15.500 --> 00:49:20.500 are about engaging CBOs and some of our programs better. 00:49:22.870 --> 00:49:24.910 And I was wondering if anybody's aware 00:49:24.910 --> 00:49:27.850 that we do have an admin committee 00:49:27.850 --> 00:49:29.350 for the Lifeline program, for example, 00:49:29.350 --> 00:49:32.830 that has a little bit of vacancies on it for CBOs, 00:49:32.830 --> 00:49:37.780 for example, as well as we have local consortia, 00:49:37.780 --> 00:49:40.010 who represent each region, who are supposed 00:49:40.010 --> 00:49:43.310 to be helping communities figure out kind of 00:49:43.310 --> 00:49:45.440 what Abbie just recommended. 00:49:45.440 --> 00:49:47.710 We have one from Silicon Valley based out of Fresno state. 00:49:47.710 --> 00:49:49.220 So I was wondering if you all are aware 00:49:49.220 --> 00:49:54.080 of that and have worked with them at all? 00:49:57.090 --> 00:49:58.860 And so, with that, we have some hands up. 00:49:58.860 --> 00:50:03.250 And if we could go, Leslie, then Stan, then Wylen. 00:50:03.250 --> 00:50:05.770 And just be cognizant of the amount of time remaining, 00:50:05.770 --> 00:50:07.830 because we have about three minutes left 00:50:07.830 --> 00:50:09.180 for the discussion portion. 00:50:10.810 --> 00:50:11.643 Yeah. 00:50:11.643 --> 00:50:15.830 I can't speak to Sarah's question, but I haven't engaged, 00:50:15.830 --> 00:50:19.260 but I would really appreciate that information, Sarah, 00:50:19.260 --> 00:50:22.090 if you could share it. 00:50:22.090 --> 00:50:24.220 And, really quickly, think one of the most, 00:50:24.220 --> 00:50:25.860 something that I would really like to make clear 00:50:25.860 --> 00:50:28.390 is that although I understand that school, 00:50:29.630 --> 00:50:30.800 and I wrote this in the comments, 00:50:30.800 --> 00:50:32.770 but I just wanna emphasize how broadband 00:50:32.770 --> 00:50:35.070 is really starting to intersect with more 00:50:35.070 --> 00:50:40.070 than just solely school age children, transportation apps 00:50:40.500 --> 00:50:43.620 having access to even your government 00:50:43.620 --> 00:50:46.140 is slowly becoming more reliant. 00:50:46.140 --> 00:50:48.480 And frankly, to be really honest, 00:50:48.480 --> 00:50:51.940 as I hear more about people adopting work from home, 00:50:51.940 --> 00:50:55.720 I hear more folks talking about participation 00:50:55.720 --> 00:51:00.720 through web instead of in-person, post-COVID, 00:51:01.240 --> 00:51:03.720 that cannot, that is going to create 00:51:03.720 --> 00:51:05.880 the same inequities that we've always had. 00:51:05.880 --> 00:51:07.260 The same folks who have been able 00:51:07.260 --> 00:51:09.450 to engage will continue to engage 00:51:09.450 --> 00:51:11.760 while leaving the same folks out, which are black, 00:51:11.760 --> 00:51:14.940 indigenous, and people of color, monolingual immigrants, 00:51:14.940 --> 00:51:17.610 like all the people that we need to hear from the most. 00:51:17.610 --> 00:51:18.840 So, just wanting to make sure that 00:51:18.840 --> 00:51:21.210 as we move forward with these type of programs, we keep that 00:51:21.210 --> 00:51:23.830 in mind, that it's not just focusing on children, 00:51:23.830 --> 00:51:26.870 but instead of focusing on how can everyone be part 00:51:26.870 --> 00:51:29.480 of the information that is out there, 00:51:29.480 --> 00:51:31.460 'cause the broadband is a public good. 00:51:31.460 --> 00:51:32.500 Thank you. 00:51:40.790 --> 00:51:41.890 And with that, Stan. 00:51:43.910 --> 00:51:45.310 Yeah, I wrote them in the chat, 00:51:45.310 --> 00:51:46.760 but just to touch on that. 00:51:46.760 --> 00:51:50.980 I think we've got more reports of some 00:51:50.980 --> 00:51:53.490 of the service providers upselling 00:51:53.490 --> 00:51:56.680 the low income persons that applied 00:51:56.680 --> 00:51:58.650 to the low income services. 00:51:58.650 --> 00:52:03.650 And some of those rules need to be revisited, 00:52:03.960 --> 00:52:06.740 and there should be some strict prohibitions against that. 00:52:06.740 --> 00:52:08.790 But the stories there are so marginal 00:52:08.790 --> 00:52:11.180 that I can't blame them for wanting to go 00:52:11.180 --> 00:52:14.800 from a four meg to a six or eight meg, 00:52:14.800 --> 00:52:17.930 but that's really about the ceiling right there. 00:52:17.930 --> 00:52:20.820 The other one is the definition 00:52:20.820 --> 00:52:22.950 of when they advertise their services. 00:52:22.950 --> 00:52:26.280 They say you get up to six megs, or up to 12 megs, 00:52:26.280 --> 00:52:27.790 well, but you're probably gonna get 00:52:27.790 --> 00:52:29.880 like half that on a normal day. 00:52:29.880 --> 00:52:32.660 And you'll be fortunate if you get the max. 00:52:32.660 --> 00:52:35.220 Finally, just, I used the (murmurs) California, 00:52:35.220 --> 00:52:39.700 the CPUC's broadband map, and I find that it's very helpful. 00:52:39.700 --> 00:52:42.230 It could be a little more user-friendly, but it really, 00:52:42.230 --> 00:52:44.530 there's a lot of places where there's no data. 00:52:44.530 --> 00:52:46.550 Some of the data almost seems like it's more 00:52:46.550 --> 00:52:51.200 of the industry data or industry's talking points. 00:52:51.200 --> 00:52:53.020 I don't wanna get into that too much. 00:52:53.020 --> 00:52:55.410 I'm not criticizing it, it's a good effort. 00:52:55.410 --> 00:52:59.400 I just think it needs more testing, ubiquitous testing, 00:52:59.400 --> 00:53:03.250 and proving that it's what are they offering? 00:53:03.250 --> 00:53:08.250 Are they meeting those threshold speeds and services, 00:53:08.770 --> 00:53:09.603 et cetera? 00:53:09.603 --> 00:53:10.940 I'd like to see that improved. 00:53:16.530 --> 00:53:17.363 And Wylen. 00:53:18.570 --> 00:53:21.150 Yeah, I just wanted to take some time 00:53:21.150 --> 00:53:24.014 to acknowledge some of the comments that were made. 00:53:24.014 --> 00:53:25.970 In particular, I jotted down some notes. 00:53:25.970 --> 00:53:29.010 First and foremost, regarding CTF, 00:53:29.010 --> 00:53:31.900 it is something that we do continuously wanna look at, 00:53:31.900 --> 00:53:34.840 to how we want to make sure our program better 00:53:34.840 --> 00:53:38.080 reach the communities that needed it. 00:53:38.080 --> 00:53:40.750 We have been looking at goals and metrics 00:53:40.750 --> 00:53:43.290 in our program, and we do believe 00:53:43.290 --> 00:53:45.030 that some of the metrics that we have 00:53:45.030 --> 00:53:46.310 in the affordability proceeding 00:53:46.310 --> 00:53:47.760 can be utilized towards that. 00:53:48.724 --> 00:53:52.860 I will also say that with regards to Lifeline, 00:53:52.860 --> 00:53:54.330 I think there was a comment made 00:53:54.330 --> 00:53:59.330 by Martha, regarding languages and just the need 00:53:59.690 --> 00:54:03.650 to have different language to us, to access the public. 00:54:03.650 --> 00:54:06.620 I just wanted to mention that the CARE pilot 00:54:06.620 --> 00:54:10.530 did utilize a partner in content center operated 00:54:10.530 --> 00:54:14.760 by CSU Fresno, and they are hiring some representatives 00:54:16.440 --> 00:54:18.450 that are bilingual and trilingual, 00:54:18.450 --> 00:54:20.350 and will be trying to hit some of the communities 00:54:20.350 --> 00:54:23.650 that are in need of those language needs. 00:54:23.650 --> 00:54:26.200 So I think bit by bit, we are making those efforts. 00:54:27.161 --> 00:54:29.520 And lastly, I want to kind of address some 00:54:29.520 --> 00:54:32.300 of the costs issues that Martha, Leslie, 00:54:32.300 --> 00:54:35.180 and practically everyone has brought up is that, 00:54:35.180 --> 00:54:38.100 I also, in doing the affordability proceedings, 00:54:38.100 --> 00:54:41.230 I also noticed that in some areas, 00:54:41.230 --> 00:54:44.050 where you're looking at essential service broadband 00:54:44.050 --> 00:54:46.450 at 25 Mbps down can cost upwards 00:54:46.450 --> 00:54:48.880 of a hundred dollars a month. 00:54:48.880 --> 00:54:52.330 And those are communities that makes 20,000 per year 00:54:52.330 --> 00:54:54.150 on an average income. 00:54:54.150 --> 00:54:56.090 So, I think we are seeing a lot 00:54:56.090 --> 00:54:58.500 of those discrepancies, and we're hoping some 00:54:58.500 --> 00:55:00.930 of the findings from the affordability proceeding, 00:55:00.930 --> 00:55:02.870 in the upcoming annual report will help really 00:55:02.870 --> 00:55:04.470 address that and highlight that. 00:55:05.412 --> 00:55:07.660 And on that same note, I think a lot 00:55:07.660 --> 00:55:11.470 of the programs within the Commission, as well as a lot 00:55:11.470 --> 00:55:15.140 of the action items on the CSJ plan can also use some 00:55:15.140 --> 00:55:17.940 of those metrics to assess what people 00:55:17.940 --> 00:55:20.270 are actually paying, and is it affordable? 00:55:21.190 --> 00:55:23.230 And I think that's something that 00:55:23.230 --> 00:55:25.810 we definitely will look for in trying 00:55:25.810 --> 00:55:27.420 to shape our future action items 00:55:27.420 --> 00:55:29.900 and actually make it a little bit more measurable, 00:55:29.900 --> 00:55:32.740 and applicable, and also maybe get to more 00:55:32.740 --> 00:55:36.150 a results oriented outcome out of it. 00:55:36.150 --> 00:55:37.490 Just wanna plug that in. 00:55:37.490 --> 00:55:39.690 I really appreciate all the feedback so far. 00:55:44.940 --> 00:55:48.140 And apologies for my potentially 00:55:48.140 --> 00:55:50.440 overeager time management too. 00:55:50.440 --> 00:55:53.050 We have a few minutes remaining, 00:55:53.050 --> 00:55:55.760 if anyone has closing comments, 00:55:55.760 --> 00:55:57.560 otherwise we can transition to Sarah, 00:55:57.560 --> 00:55:59.930 and give her a little bit for time 00:55:59.930 --> 00:56:03.300 to hopefully not breathlessly summarize. 00:56:03.300 --> 00:56:04.800 So, before we do, Leslie. 00:56:06.290 --> 00:56:07.180 Hi, sorry. 00:56:08.036 --> 00:56:09.330 I think the last thing that I wanna end with, 00:56:09.330 --> 00:56:11.270 and Wylen, it came from your comment, 00:56:11.270 --> 00:56:14.380 is regarding when we think about being cost-effective. 00:56:14.380 --> 00:56:16.830 Frankly, I believe that cost-effective strategies 00:56:16.830 --> 00:56:20.180 through the CPU tend to reinforce the racist policies 00:56:20.180 --> 00:56:21.490 that created these problems in 00:56:21.490 --> 00:56:23.620 the beginning and in the first place. 00:56:23.620 --> 00:56:26.320 I think it also strengthens the stigmas 00:56:26.320 --> 00:56:29.350 and the idea that not everyone is deserving 00:56:29.350 --> 00:56:32.160 of a type of service, because they... 00:56:35.720 --> 00:56:39.740 based on where they're at in the geographic location. 00:56:39.740 --> 00:56:43.430 And in reality, I think that comes from 00:56:43.430 --> 00:56:47.810 the idea that the CPUC is giving something to folks, 00:56:47.810 --> 00:56:50.530 or they're being forced to provide a service, 00:56:50.530 --> 00:56:53.540 when in reality, the policies that we're trying 00:56:53.540 --> 00:56:54.770 to correct through these types 00:56:54.770 --> 00:56:59.680 of programs are to try to correct the past of poor planning 00:56:59.680 --> 00:57:03.400 and poor built relationships with communities. 00:57:03.400 --> 00:57:06.590 So, I understand the cost effectiveness, 00:57:06.590 --> 00:57:09.910 but I also think that as a agency, 00:57:09.910 --> 00:57:14.860 that needs to be rethought, about why we use it, 00:57:14.860 --> 00:57:17.910 and what it is that we are reinforcing when we try 00:57:17.910 --> 00:57:21.690 to always push forward a cost-effective strategy, 00:57:21.690 --> 00:57:25.380 because if we continue to work in that type of a framework, 00:57:25.380 --> 00:57:28.780 then we are going to consistently see the same problems, 00:57:28.780 --> 00:57:31.010 and we are going to consistently have to, 00:57:32.950 --> 00:57:34.600 they're just going to bring up more, 00:57:34.600 --> 00:57:38.070 I think, of the inequalities that we continue to see today. 00:57:38.070 --> 00:57:38.903 Thank you. 00:57:43.170 --> 00:57:44.790 And Sarah, we'll go to you in a moment. 00:57:44.790 --> 00:57:47.950 I do want to highlight, at the request of some colleagues, 00:57:47.950 --> 00:57:52.180 the comments for community-based organization openings 00:57:52.180 --> 00:57:54.720 on the Lifeline Administrative Committee. 00:57:54.720 --> 00:57:59.050 So the two contacts are Caleb Jones and Mary Rodman. 00:57:59.050 --> 00:58:01.440 Those are in the chat, 00:58:01.440 --> 00:58:03.770 and their emails would also be available 00:58:03.770 --> 00:58:07.310 on the PUC's Lifeline contacts. 00:58:08.550 --> 00:58:11.300 With that, Sarah, if you would like 00:58:11.300 --> 00:58:13.500 to cover summarizing Okay, wow. 00:58:13.500 --> 00:58:15.250 Some of the comments and actions. 00:58:16.620 --> 00:58:17.660 Sure. 00:58:17.660 --> 00:58:18.493 I'll do my best. 00:58:18.493 --> 00:58:21.280 I want to acknowledge that that was a lot. 00:58:21.280 --> 00:58:24.490 And I really appreciate, especially the new voices 00:58:24.490 --> 00:58:25.850 that we haven't traditionally heard 00:58:25.850 --> 00:58:29.070 on in our Telco conversations, 00:58:29.070 --> 00:58:31.040 but everybody who's participated today. 00:58:31.040 --> 00:58:34.810 So, I also have more detailed notes, 00:58:34.810 --> 00:58:37.080 and I know Pilar is also taking notes, 00:58:37.080 --> 00:58:38.700 and there will be other opportunities 00:58:38.700 --> 00:58:42.020 to provide feedback on these ESJ action plan. 00:58:42.020 --> 00:58:44.520 But in summary for what I heard today, 00:58:45.650 --> 00:58:48.660 the first thing I heard, which I overarch 00:58:49.510 --> 00:58:53.930 is that the ESJ considerations should be 00:58:53.930 --> 00:58:57.370 a lens that is applied across all public purpose programs 00:58:57.370 --> 00:59:01.080 in telecommunications, including CTF, DDTP, CASF. 00:59:02.970 --> 00:59:04.620 The next thing is that CPUC, 00:59:06.657 --> 00:59:08.810 and this could be an action, for sure, 00:59:08.810 --> 00:59:12.760 it should increase our outreach and engage more CBOs 00:59:12.760 --> 00:59:15.800 and the providers in more conversations 00:59:15.800 --> 00:59:19.670 about the ESJ action plan, goals, 00:59:21.163 --> 00:59:23.713 and how they apply to the work that they are doing. 00:59:24.700 --> 00:59:26.810 For example, like Michael said, 00:59:26.810 --> 00:59:28.500 when I mentioned we do have 00:59:30.880 --> 00:59:35.290 some places where these conversations happen 00:59:35.290 --> 00:59:38.210 that have been lacking CDL participation, 00:59:38.210 --> 00:59:41.600 such as the, I think it's ULTSAC, 00:59:42.555 --> 00:59:43.520 which I can't remember what, I think 00:59:43.520 --> 00:59:47.560 it's Universal Lifeline something Admin Committee. 00:59:47.560 --> 00:59:49.830 So, I can't remember all that. 00:59:49.830 --> 00:59:54.830 Uh-oh, I think I'm having a problem with my microphone. 00:59:54.890 --> 00:59:56.990 Can you guys still hear me? 00:59:56.990 --> 00:59:58.490 Yeah, coming through loud and clear. 00:59:58.490 --> 01:00:01.590 And ULTS is a Universal Lifeline Telephone Service. 01:00:02.826 --> 01:00:03.659 Okay. 01:00:03.659 --> 01:00:05.430 Administrative Committee. 01:00:05.430 --> 01:00:08.120 As well as the CA regional consortia, 01:00:08.120 --> 01:00:12.760 which we do have representing most regions in California. 01:00:14.420 --> 01:00:16.410 The next thing I heard was that there 01:00:16.410 --> 01:00:19.680 is interest in stipends for CPOs to engage, 01:00:19.680 --> 01:00:22.020 and more technical assistance. 01:00:22.020 --> 01:00:23.810 So engage in a lot of different things, 01:00:23.810 --> 01:00:26.510 such as outreach for Lifeline, for example, 01:00:27.850 --> 01:00:30.690 and more technical assistance for local government 01:00:31.560 --> 01:00:35.350 and other jurisdictions to help them apply 01:00:35.350 --> 01:00:39.210 for various programs to increase access to broadband. 01:00:41.594 --> 01:00:45.730 I heard many mentions of affordability 01:00:45.730 --> 01:00:48.650 and digital literacy are still a huge issue. 01:00:50.990 --> 01:00:55.700 I heard we are mapping that we have available on our website 01:00:55.700 --> 01:01:00.700 or finding out where services are available is good, 01:01:01.190 --> 01:01:05.130 but it needs more ground-truthing, but it is helpful. 01:01:06.520 --> 01:01:09.320 And let's see if I skipped anything. 01:01:09.320 --> 01:01:11.540 The last thing I wrote down, which I know there's, 01:01:11.540 --> 01:01:13.910 I probably missed a lot of things, 01:01:13.910 --> 01:01:15.440 but the last thing I wrote down is 01:01:15.440 --> 01:01:17.360 that the cost-effectiveness framework 01:01:17.360 --> 01:01:19.350 can reinforce systemic racism. 01:01:21.400 --> 01:01:26.400 So, I think if anybody, we will also have a record 01:01:28.320 --> 01:01:30.550 of all of the (murmurs) that. 01:01:30.550 --> 01:01:33.820 And as far as next steps go, 01:01:36.330 --> 01:01:41.330 I know that we will be taking this into consideration 01:01:42.610 --> 01:01:45.680 in the next version of the update. 01:01:45.680 --> 01:01:50.170 And, as mentioned earlier, a new process 01:01:50.170 --> 01:01:54.200 or a new way of managing our proceedings, 01:01:54.200 --> 01:01:58.950 we are now considering ESJ impacts 01:01:58.950 --> 01:02:01.300 in the scope of all of our proceedings. 01:02:01.300 --> 01:02:04.740 So I think that that, in itself, will begin 01:02:04.740 --> 01:02:09.010 to have universal impacts on all 01:02:09.010 --> 01:02:11.430 of these programs and proceedings. 01:02:11.430 --> 01:02:13.660 I don't know if the Commissioner is still on, she was on, 01:02:13.660 --> 01:02:17.710 and I know she might wanna comment. 01:02:17.710 --> 01:02:20.660 I don't know if she's still here. 01:02:20.660 --> 01:02:21.870 Hi, yeah, sure. 01:02:21.870 --> 01:02:22.970 Thank you everybody. 01:02:22.970 --> 01:02:24.940 So many of the things that were mentioned 01:02:24.940 --> 01:02:29.000 are things that we know, and as I sit and listen 01:02:29.000 --> 01:02:31.647 to everything, I just really look 01:02:34.020 --> 01:02:39.020 to you as this, in particular, with this set of this sector, 01:02:39.680 --> 01:02:42.680 because our jurisdiction is so constrained 01:02:42.680 --> 01:02:47.680 by the federal rules that, maybe a bit of a unique approach 01:02:49.170 --> 01:02:53.430 about how we partner with everyone to really ensure 01:02:53.430 --> 01:02:55.390 that, as I mentioned this morning, 01:02:55.390 --> 01:02:58.240 that the Biden Administration provides us 01:02:58.240 --> 01:03:01.710 with more tools to be able to do exactly 01:03:01.710 --> 01:03:03.110 what everyone has mentioned, 01:03:04.150 --> 01:03:06.400 filling in the service gaps everywhere. 01:03:07.250 --> 01:03:10.190 So, but I thank you very much, 01:03:10.190 --> 01:03:14.150 and we absolutely do wanna keep digging 01:03:14.150 --> 01:03:17.090 in with the limited jurisdiction that we do have. 01:03:17.090 --> 01:03:20.060 So, this is all good to hear where 01:03:20.060 --> 01:03:21.760 the areas of priorities should be. 01:03:31.170 --> 01:03:33.340 So, with that, we'll leave the chat open 01:03:33.340 --> 01:03:34.810 a little bit, if anyone wants to add 01:03:34.810 --> 01:03:38.180 any closing info to the record. 01:03:38.180 --> 01:03:41.470 So we really appreciate the time and engagement 01:03:41.470 --> 01:03:43.720 and look forward to continuing this discussion. 01:03:58.170 --> 01:04:00.110 So, my question is where do we go from here? 01:04:00.110 --> 01:04:02.430 'Cause so many times we have these opportunities 01:04:02.430 --> 01:04:06.800 to be able to engage, but we don't get any follow up, 01:04:06.800 --> 01:04:09.270 or any kind of like understanding 01:04:09.270 --> 01:04:11.340 of what you're going to do with this information, 01:04:11.340 --> 01:04:15.800 because, we're left kind of like sounds great in theory, 01:04:15.800 --> 01:04:20.800 but let's see how, going beyond this workshop, 01:04:21.930 --> 01:04:23.700 but going beyond this conference, 01:04:23.700 --> 01:04:25.850 what are some of your plans? 01:04:25.850 --> 01:04:27.140 Yes, this is Sarah. 01:04:27.140 --> 01:04:29.970 I could say for next step that I had in mind, 01:04:29.970 --> 01:04:32.460 which I cannot promise at this moment, 'cause I 01:04:32.460 --> 01:04:35.040 need to check in with my boss, the Commissioner, 01:04:35.040 --> 01:04:38.730 but hearing, and I had this in my mind before, 01:04:38.730 --> 01:04:43.090 but now that we know who we've been struggling to find, 01:04:43.090 --> 01:04:45.460 those who work in disadvantaged communities 01:04:45.460 --> 01:04:50.060 who are interested and working on this issue, as you know, 01:04:50.060 --> 01:04:52.800 probably a lot of you didn't work on it before the pandemic, 01:04:52.800 --> 01:04:55.700 and so I think that it would be good to have 01:04:55.700 --> 01:04:59.270 a follow-up meeting, where we can convene some of you all. 01:04:59.270 --> 01:05:03.170 And maybe we can work with Turn and have 01:05:03.170 --> 01:05:05.980 a followup discussion, but we do a lot 01:05:05.980 --> 01:05:08.880 of work, community by community, 01:05:08.880 --> 01:05:10.980 trying to get people connected. 01:05:10.980 --> 01:05:14.130 So we could do a follow-up workshop 01:05:14.130 --> 01:05:19.130 on maybe a general telecommunication strategy workshop 01:05:20.400 --> 01:05:22.130 with what the Commissioner was 01:05:22.130 --> 01:05:24.820 just discussing about our strategy 01:05:24.820 --> 01:05:26.900 at the state and federal level 01:05:26.900 --> 01:05:29.230 for having to do with our jurisdiction. 01:05:29.230 --> 01:05:32.303 But, I don't know if that makes sense. 01:05:32.303 --> 01:05:34.420 (laughs) 01:05:34.420 --> 01:05:35.890 If I could just add to this, 01:05:35.890 --> 01:05:37.680 if you're able to hear me with 01:05:37.680 --> 01:05:39.470 the background noise, I apologize. 01:05:39.470 --> 01:05:43.610 But the other opportunity is really 01:05:43.610 --> 01:05:46.180 are all the proceedings where, 01:05:46.180 --> 01:05:48.310 depending on which topic you're talking about, 01:05:48.310 --> 01:05:51.640 I know Leslie mentioned the mobile homes 01:05:51.640 --> 01:05:55.480 as a gap, that kind of red lining is something we're looking 01:05:55.480 --> 01:05:58.620 at within the Broadband For All proceeding. 01:05:58.620 --> 01:06:01.240 I know you mentioned some of 01:06:01.240 --> 01:06:05.270 the Lifeline workers who are out there, 01:06:05.270 --> 01:06:06.980 in front of the stores fronts. 01:06:06.980 --> 01:06:08.750 We have a Lifeline proceeding. 01:06:08.750 --> 01:06:11.380 And those are venues very much where we 01:06:11.380 --> 01:06:13.080 could take some of your recommendations. 01:06:13.080 --> 01:06:16.630 So, at a minimum, I think we're happy to follow up 01:06:16.630 --> 01:06:19.800 with folks directly to kind of really assess where's 01:06:19.800 --> 01:06:22.270 the best venue for getting progress 01:06:22.270 --> 01:06:24.720 on that topic or for that particular community, 01:06:25.620 --> 01:06:27.370 because it's gonna vary. 01:06:27.370 --> 01:06:29.450 So, I see Sarah just put her email 01:06:29.450 --> 01:06:33.310 into the chat as a, at a minimum, that's a starting point, 01:06:33.310 --> 01:06:36.390 but, really, what we hope you have the capacity 01:06:36.390 --> 01:06:39.050 to do is take the time to tell us 01:06:39.050 --> 01:06:42.200 how we should make, update our work plan, 01:06:42.200 --> 01:06:44.840 and specifically deal with these issues. 01:06:44.840 --> 01:06:47.460 And part of our work will be going through 01:06:47.460 --> 01:06:49.890 a process on determining what is 01:06:49.890 --> 01:06:52.750 that best pathway to work on the issue. 01:06:53.980 --> 01:06:55.240 So, there will be follow up, but 01:06:55.240 --> 01:07:00.240 it's gonna be a couple of steps away. 01:07:00.710 --> 01:07:03.080 But in the meantime, contact our office 01:07:03.080 --> 01:07:06.640 and we're happy to work on issues directly. 01:07:06.640 --> 01:07:07.473 Thank you. 01:07:35.020 --> 01:07:38.000 Hey Sarah, do we go back and join 01:07:38.000 --> 01:07:40.420 the main session after this? 01:07:40.420 --> 01:07:41.370 Yes. 01:07:41.370 --> 01:07:45.540 I would direct everybody to go back to the Webex event 01:07:47.730 --> 01:07:49.130 that we had for this morning, I believe, 01:07:49.130 --> 01:07:51.350 I actually need to look into how to join that, 01:07:51.350 --> 01:07:53.970 but there will be another session now. 01:07:53.970 --> 01:07:56.620 But I think on the topic I just mentioned, 01:07:56.620 --> 01:08:01.620 of how yesterday considerations will be incorporated 01:08:02.250 --> 01:08:04.590 into the proceedings moving forward. 01:08:07.320 --> 01:08:08.153 Thank you. 01:08:08.153 --> 01:08:10.480 I don't know if Michael or Wylen has anything else? 01:08:11.820 --> 01:08:12.820 Thank you everybody.